Herb Chambers INFINITI of Westborough

My husband and I met with Sami, he was very helpful and a pleasure to work with. He spent time to answer all of our questions. I look forward to working with Sami in the near future. pleasure to work with. He spent time to answer all of our questions. I look forward to working with Sami in the near future. More

Sami took excellent care of my wife and myself. We were both interested in selling and purchasing autos. Sami took a great deal of time with us and earned our respect. I will work with Sami in the We were both interested in selling and purchasing autos. Sami took a great deal of time with us and earned our respect. I will work with Sami in the future. More

Just purchased a new 2024 Infiniti QX50 from the folks at Herb Chambers Infinity. I have to say that I generally avoid new car dealerships, but we stopped in on a whim on a Saturday with the assumption that Herb Chambers Infinity. I have to say that I generally avoid new car dealerships, but we stopped in on a whim on a Saturday with the assumption that the Infiniti lineup was out of reach for us. We were greeted by the General Manager, Rocco O'Brien, who told us to look around and if we wanted, he would introduce us to a salesperson to answer any questions we might have. We ended up talking with Lauds and Andy from sales about what type of vehicle we were searching for. Both Lauds and Andy were super friendly, knowledgeable and most importantly, offered zero pressure to buy. We were surprised to learn that we could possibly get into a QX50 for roughly the same price point as the other, non-luxury brands, we had been looking at. Over the next 7-10 days of countless questions from us, a test drive or two, and late-night emails back and forth we locked in on the QX50. Lauds and Andy answered every one of our questions. Replied to our emails, even when not working, and put absolutely zero pressure throughout our experience. Everyone we interacted with at the dealership, from the reception desk to the General Manager, was fantastic and not a single employee gave us a pitch or tried to sell us something above our budget. We are thoroughly satisfied with our experience at Herb Chamber Infinity of Westborough, and we are happy we made the choice to at least stop in for a look. Love the value of the vehicle we purchased when compared to what we had been looking at in that price point. Overall, a fantastic experience. I would recommend Lauds and Andy to friends, family or anyone looking to purchase and Infiniti. More

After going to other Infiniti dealers and getting treated poorly, I then came to herb chambers Infiniti and met Sami. Sami took great care of me he was honest, fair, quick, and got me the deal that I was loo poorly, I then came to herb chambers Infiniti and met Sami. Sami took great care of me he was honest, fair, quick, and got me the deal that I was looking for. I drove almost an hour and a half to get here and I’m happy that I did! Would highly recommend!! More

They were very friendly and kept me up to date during the visit, excellent service! visit, excellent service! More

Exceptional dealership! Everyone so far was a pleasure to work with. 3rd Infiniti product, most comfortable vehicle I ever owned. Everyone so far was a pleasure to work with. 3rd Infiniti product, most comfortable vehicle I ever owned. More

I take my car in to Herb Chambers Infiniti whenever it needs servicing. The staff is terrific and the waiting room is comfortable. needs servicing. The staff is terrific and the waiting room is comfortable. More

The service department lost my wife’s keys, and it took them 15 minutes to find them. Your service representative had no clue who had them. Before this happened we were very happy with the service. It's to them 15 minutes to find them. Your service representative had no clue who had them. Before this happened we were very happy with the service. It's too bad this happened it ruined the experience we had prior to this event More

Matt Demers and his service team is always great to work with. Always a good experience at Infiniti. with. Always a good experience at Infiniti. More

Excellent service. Prompt attention to my vehicle’s needs. The service team has gone above and beyond on numerous occasions. Prompt attention to my vehicle’s needs. The service team has gone above and beyond on numerous occasions. More