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Herb Chambers INFINITI of Westborough
Westborough, MA
1,322 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024.
We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,322 reviews
January 21, 2025
Herb Chambers Infiniti of Westborough has been the best dealership I’ve worked with over the years. Each time I have to bring my vehicle for service, Ferdy is always there to greet me with a smile and walk dealership I’ve worked with over the years. Each time I have to bring my vehicle for service, Ferdy is always there to greet me with a smile and walks me to the waiting area and lets me know there is beverages and snacks if I need anything. If I decide to walk to Target or around the lot to check out the other vehicles, he will text and call me to let me know my vehicle is ready. He is always knowledgeable and great to work with! Ferdy, the service department and this dealership is definitely recommended. More
by Sarah
Employees Worked With
January 20, 2025
Sami was an excellent help and the service was fast and friendly and he got me the price I wanted for appraisal. friendly and he got me the price I wanted for appraisal. More
by campbellmaureen65
Employees Worked With
January 17, 2025
They listen and tend to issues appropriately…. they also communicate thoroughly and effectively which is a positive they also communicate thoroughly and effectively which is a positive More
by Lily
January 15, 2025
Sami was amazing. He made everything very fast, and easy. I would recommend him to everyone. He made everything very fast, and easy. I would recommend him to everyone. More
by Rfoote18
Employees Worked With
January 15, 2025
Salesman Sami Zachary was terrific. Answered all of our questions and was not pushy. He walked us through the process and made sure that we understood everything. We tried three differe Answered all of our questions and was not pushy. He walked us through the process and made sure that we understood everything. We tried three different vehicles. Many thanks for a great experience Sami!!! More
by izalukas
Employees Worked With
January 15, 2025
Sami was very helpful with explaining features, available inventory options, and was very patient without putting pressure on us to buy. My car buying experience with the staff at this dealership, from star inventory options, and was very patient without putting pressure on us to buy. My car buying experience with the staff at this dealership, from start to when I picked up my car, was pleasant over all at this dealership. More
by sotharathb
January 15, 2025
Salesman Sami Zachary was terrific. Answered all of our questions and was not pushy. He walked us through the process and made sure that we understood everything. We tried three differe Answered all of our questions and was not pushy. He walked us through the process and made sure that we understood everything. We tried three different vehicles. Many thanks for a great experience Sami!!! More
by jacek
Employees Worked With
January 14, 2025
Bryce was great to work with! Everyone at this dealership from sales to finance made us feel great about our purchase. Everyone at this dealership from sales to finance made us feel great about our purchase. More
by Lkeeley
Employees Worked With
Bryce Jarrett and Brunell St Pierre and Kevin?
January 14, 2025
Sami was wonderful. Very knowledgeable and considerate to my needs. I would be comfortable doing business with Sami anytime. Very knowledgeable and considerate to my needs. I would be comfortable doing business with Sami anytime. More
by matthew.mcmiller
January 11, 2025
It was very easy to get my appointment. Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, an Everything was explained well to me. I was even given a loan a vehicle when I picked the car up. Everything was done to my satisfaction then some, and the vehicle was cleaner in and out then when I dropped it off. Ferdy was very helpful through the whole process and kept me informed all along the way. More
by rerickson21470@gmail.com
Employees Worked With
