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Herb Chambers INFINITI of Westborough

Westborough, MA

4.8
1,271 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,271 reviews

November 13, 2024

We had a great experience purchasing our newest vehicle at Infinity in westborough. Sami was professional, patient, courteous, knowledgable and not pushy. Highly recommend asking for him if you’re in the m More

by myrna
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2024

If you are in the market for a new vehicle, you owe it to yourself to check out Herb Chambers Infinity of Westborough. When you arrive, be sure to ask for Sami Zachary, a real gentleman who is a wealth of kn More

by Brian
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Nordstrom
Nov 12, 2024 -

Herb Chambers INFINITI of Westborough responded

Brian, thank you for sharing your experience with us! We're delighted to hear that Sami and the team at Herb Chambers INFINITI of Westborough provided such exceptional service. We look forward to welcoming you back when you're ready for your next vehicle purchase!

November 11, 2024

My wife and I had an excellent sales experience with Sami. He was extremely knowledgeable about the car we were interested in (QX60) and he created a differentiated sales experience and did not pressure More

by john.d.wood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Herb Chambers INFINITI of Westborough responded

Hi John, we're delighted to hear that Sami provided you and your wife with an exceptional experience at Herb Chambers INFINITI of Westborough. Enjoy the new QX60!

November 08, 2024

Excellent service. All work done well explained and finished in timely manner. Nick very courteous and knowledgeable. Also made suggestions for next service, Necessa More

by Waltraudrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Waltraudrose responded

Please send review along to Herb Chambers in Westborough, MA

Nov 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for the positive feedback about your recent experience with Nick & the team here at Herb Chambers INFINITI of Westborough! We appreciate your business and hope you won't hesitate to reach out if we can be of service again in the future!

November 07, 2024

Some of the best service I have ever had from an auto dealership. This is my first experience with your dealership and trust me you will not be the last again thank you More

by Ed Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bloomingdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Herb Chambers INFINITI of Westborough responded

Ed, we're delighted to hear that your first experience with Herb Chambers INFINITI of Westborough was exceptional! Thank you for the kind words and we look forward to serving you again in the future.

November 05, 2024

Semi was very helpful and kind he was very patience with me and explained everything into detail I am grateful to him He helped me find exactly what I was looking for grate customer service. More

by Spendylove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Herb Chambers INFINITI of Westborough responded

Thank you for sharing your experience with Sami at Herb Chambers INFINITI of Westborough! We're delighted to hear that his patience and detailed explanations made a positive impact. Enjoy your new vehicle!

November 02, 2024

Sam was very knowledge and he took the time to explain every detail of my new car. More

by m76grilli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Herb Chambers INFINITI of Westborough responded

We're happy to hear Sam provided excellent service during your recent visit here at Herb Chambers INFINITI of Westborough! Enjoy your new car and please don't hesitate to reach out if there's anything else we can do for you!

October 30, 2024

I had a positive experience. It was my first time driving in Infiniti and I was not sure what to expect. Loved the car and received great service from.Sami Zakhary. Sami is very More

by Kris LeDuc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2024 -

Herb Chambers INFINITI of Westborough responded

Kris, we're delighted to hear that Sami provided you with a comfortable and informative experience at Herb Chambers INFINITI of Westborough. Enjoy your new Infiniti!

October 30, 2024

Sami is a great salesman and wonderful! Amazing job to him and Max! Also!! Awesome job!! Love the dealership More

by ERICA7423
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sami and Max provided you with such a positive experience at Herb Chambers INFINITI of Westborough! Thank you for the kind words, and we're thrilled you're loving our dealership.

October 30, 2024

I have never had such wonderful service. Thank you to all! Prompt efficient and very thorough. More

by mcterlizzi295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Elentukh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Augusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boulis Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Herb Chambers INFINITI of Westborough responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers INFINITI of Westborough team can assist you with any additional automotive needs in the future!

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