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Herb Chambers INFINITI of Westborough

Westborough, MA

4.9
1,349 Reviews
Herb Chambers INFINITI of Westborough opened its doors in late April 2009. The dealership was most recently named the Massachusetts INFINITI Dealer of the Year by DealerRater for 2024. We sell and service new and pre-owned vehicles to the Worcester, Framingham & Metro West areas of Boston and are geographically the western-most INFINITI retailer in the state of Massachusetts. Our facility is the only truly purpose-built INFINITI I-Redi facility in the state, and offers amenities such as complete online service appointment scheduling; a beautiful, Wi-Fi equipped service lounge, fresh pastries and coffees, ice cream during the Summer months, and a fleet of 40 complimentary INFINITI loaner vehicles, while your INFINITI is in our care .
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312 Turnpike Rd, Rte. 9

Westborough, MA

01581

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Showing 1,349 reviews

February 14, 2025

Sami was able to take care of me and agreed on mostly everything I asked. He made sure that they were able to change my rotor and brake pads and help me not get under water with my car. Good service More

by Anhhung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Herb Chambers INFINITI of Westborough responded

Anhhung, we're delighted to hear that Sami provided you with such attentive service at Herb Chambers INFINITI of Westborough. It's great to know he could meet your needs and keep everything running smoothly!

February 14, 2025

We had a fantastic experience working with Sam at Herb Chambers Infiniti in Westborough. We approached the dealership to sell our daughter’s Mazda3, and Sam was incredibly helpful throughout the proc More

by vinodvaidyanath
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that Sam provided you with such a fantastic experience at Herb Chambers INFINITI of Westborough. Thank you for recommending us and sharing your positive feedback! If there's anything else we can assist with, please feel free to reach out.

February 13, 2025

My husband work with Sami at Herb Chambers when buying ower truck. He told me the Sami was the best car sales person he's ever work with. He loved his approach and calm demeanor. It made the purchase a g More

by Soraya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Herb Chambers INFINITI of Westborough responded

Soraya, we're delighted to hear that Sami provided such a positive experience for your husband at Herb Chambers INFINITI of Westborough. Thank you for sharing this wonderful feedback! Enjoy the new truck!

February 12, 2025

Sami was extremely helpful and knowledgeable and intently listened to my needs and concerns enabling me to make an informed decision. More

by lynne_ashby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Herb Chambers INFINITI of Westborough responded

Lynne, we're delighted to hear that Sami provided you with such attentive and knowledgeable service at Herb Chambers INFINITI of Westborough. Thank you for sharing your experience!

February 12, 2025

We had a wonderful experience at Herb Chambers Infiniti. Sami was extremely helpful and efficient! More

by jenniferjaroch22
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Herb Chambers INFINITI of Westborough responded

Jennifer, thank you for the kind review! We're so glad you enjoyed working with Sami and we hope to see you again next time here at Herb Chambers INFINITI of Westborough!

February 12, 2025

Always a good experience. My car looked great after the service was complete. Nice staff More

by Johnna.tokarz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Johnna, we're glad to hear your car looked great after the service and that you had a positive experience with our staff at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

February 11, 2025

Sami, was the most easy going, mild mannered sales person I have every had to deal with. He was very personable, this alone made my buying experience a great one. Thank you Sami! More

by perkinsne1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Herb Chambers INFINITI of Westborough responded

Hi Perkins, we're delighted to hear that Sami made your experience at Herb Chambers INFINITI of Westborough a great one! Our team strives to provide personable and stress-free service. Enjoy your new vehicle!

February 11, 2025

I've been using Herb Chambers Infiniti for many years now and their service is top rate! Ferdie is a great service rep and along with Matt they do a fantastic job for me every time. Good Men! More

by Dave G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Demers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Herb Chambers INFINITI of Westborough responded

Dave, we're delighted to hear that Ferdie and Matt consistently provide top-notch service for you at Herb Chambers INFINITI of Westborough. Thank you for your continued trust in us!

February 10, 2025

They are very transparent. Showed me a video of my vehicle and what services are recommended. More

by huynhhai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ferdy Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Herb Chambers INFINITI of Westborough responded

We're glad you appreciated the transparency and the video walkthrough of your vehicle at Herb Chambers INFINITI of Westborough. We look forward to serving you again! Safe travels!

February 09, 2025

They were pleasant, honest, and did all my paperwork in one day! I would use them again. Sami did an excellent job. More

by jenniferworden605@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Zakhary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brunell St. Pierre
Feb 10, 2025 -

Herb Chambers INFINITI of Westborough responded

We're delighted to hear that you had a positive experience with Sami and the team at Herb Chambers INFINITI of Westborough! It's great to know everything was handled efficiently. We look forward to assisting you again in the future!

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