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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
404 Reviews

404 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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December 09, 2021

Service did not charge me for diagnosing a check engine light that may be due to earlier work from another repair shop. I appreciate they don’t look to charge you for just looking at the car. More

by Rickwhiting1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Dec 10, 2021 -

Herb Chambers Hyundai of Auburn responded

Rick, we are so proud to hear that our team at Herb Chambers Hyundai of Auburn could take great care of you! Thank you very much.

November 26, 2021

From the moment I arrived to the time I left I was well informed about my vehicle and everyone was nice even though they had to work a day after a holiday. More

by Ddubuque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 29, 2021 -

Herb Chambers Hyundai of Auburn responded

We're happy to hear it! Thank you for leaving Herb Chambers Hyundai of Auburn such a great review! We look forward to assisting you again!

November 25, 2021

Always try to accommodate your needs in a very reasonable and responsible way. Everyone is more than nice and accommodating . More

by karen.mccarthy28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly very very nice, Matt Carney
Nov 29, 2021 -

Herb Chambers Hyundai of Auburn responded

We're happy you feel confident coming to see the Herb Chambers Hyundai of Auburn team! Thank you so much for being our loyal customer! We'll see you at your next appointment!

Nov 29, 2021 -

karen.mccarthy28 responded

Happy customer- But really wished I they could find me my rainguards for my Palisade’s windows as I have been asking for a whole year and still haven’t gotten them.

November 18, 2021

Great Service at Herb Chambers Auburn, they were quick, efficient and followed all safety protocols. More

by krfoles29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 19, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for the great review! We hope to see you again next time here at Herb Chambers Hyundai of Auburn!

November 17, 2021

Had an oil change and rear brakes doneWhen I got home Had an oil change and rear brakes done When I got home noticed the rear passenger side tire bolts were loose I tightened them Hope the brakes wer More

by Akniager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Dec 02, 2021 -

Herb Chambers Hyundai of Auburn responded

I'd like to thank you for taking the time to give us this feedback. I understand that you had a less-than-positive experience and I'd like to apologize to you for that. As a Herb Chambers dealership we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. If there is anything I can do for you please do not hesitate to let me know, and please reach out at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

November 15, 2021

The service manager did a thorough check on my car and recommend to fix some parts. The vehicle is running great and I appreciated his hard work. Thank you for your excellent More

by Sacyrus70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew
Nov 16, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It means a lot to hear that you're satisfied and we hope we have the opportunity to serve you again in the future! - The Herb Chambers Hyundai of Auburn Team

November 11, 2021

Salesman and the Sales Manager were extremely helpful without any high pressure. Clean dealership. As well. More

by Bill_burke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Clifford
Nov 11, 2021 -

Herb Chambers Hyundai of Auburn responded

Bill, we are so proud to hear that our team at Herb Chambers Hyundai of Auburn could do a great job for you! Thank you so much!

November 01, 2021

Good quality service, efficiently performed. Minimum hassle, with fairly comfortable waiting area made time pass quickly More

by harried-pikers04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Nov 01, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for your 5-stars! We appreciate your recommendation! -Herb Chambers Hyundai of Auburn

October 30, 2021

Great service at service desk for a recall appointment. Very efficient. Very polite. No delays. More

by rodjane79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 02, 2021 -

Herb Chambers Hyundai of Auburn responded

Thanks for the great review of Herb Chambers Hyundai of Auburn! We appreciate your positive feedback and hope we can be of service to you again in the future!

October 30, 2021

2 cars 2 service applications in 2 wks...TWO super satisfied encounters! What else is new? Serv. Mgr. Matt along with Advisors Holly and Jim were all involved in the interaction. Even with the rain. More

by Boston Red
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Nov 01, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you so much for the kind review! We appreciate you trusting Matt, Holly, Jim and the rest of the team with your vehicle and hope we can be of service to you again in the future. Take care! - Herb Chambers Hyundai of Auburn

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