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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
404 Reviews

404 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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January 08, 2022

Squeezed me in on a Friday afternoon. They were very professional and got me in and out quickly. More

by Amy R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rusty Clifford, Matt Carney
Jan 10, 2022 -

Herb Chambers Hyundai of Auburn responded

Thanks for visiting us here at Herb Chambers Hyundai of Auburn, Amy! We appreciate your kind review and hope to see you again next time!

January 04, 2022

James provided excellent service and clearly explained everything to me that needed to be done with my car. Had some issues with the brakes since having them installed at the dealership a few months ago - More

by russell.trottier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jan 05, 2022 -

Herb Chambers Hyundai of Auburn responded

Thanks for sharing your experience! We appreciate your business and hope we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

January 03, 2022

Very pleasant. Worked to fit in the maintenance I needed before a long road trip after my own initial scheduling mistake. Prompt and friendly. More

by L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Eplite, Matt Carney
Jan 04, 2022 -

Herb Chambers Hyundai of Auburn responded

This is awesome news! Thank you so much for coming to Herb Chambers Hyundai of Auburn for your maintenance needs! Have fun and stay safe on your road trip!

December 31, 2021

Great job. Thank you staff very helpful and friendly. I have been going there for years and will continue More

by Starbrite1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Jan 04, 2022 -

Herb Chambers Hyundai of Auburn responded

We appreciate your shoutout and continued loyalty! We're happy we've helped you feel confident in the Herb Chambers Hyundai of Auburn team! Thank you!

December 29, 2021

Sr service Mgr (male) was overly aggressive when I asked him to explain $150 fee to reset check engine light. Auto zone had already informed me the cause. No Diag requested at dealer, just reset. Dealer More

by Dan_kelley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea - people are wearing masks not name tags.
Jan 13, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the feedback, Dan - we will be taking it into consideration. Please don't hesitate to reach out directly if you have any further questions or concerns. Rusty Clifford - General Manager - rclifford@herbchambers.com

December 22, 2021

I get all my regular maintenance done on my 2020 Kona done here. I find it very easy and convenient to make the appointments online. Today I got an oil change. I was in and out inside of 30 minutes and t More

by GinaP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Dec 23, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful review, Gina! We're so happy the team could make the service visit for your 2020 Kona a five-star experience! We look forward to seeing you at your next appointment!

December 21, 2021

Excellent from start to finish , Jimmy was very polite and took care of all my concerns More

by ppick29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy
Dec 22, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for your review! Jimmy and our team appreciate your kind rating!

December 15, 2021

Always an easy process to get my car serviced. Everyone is professional and customer focused. More

by Barnopie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Dec 16, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for being a Herb Chambers Hyundai of Auburn customer! We appreciate your support and look forward to your next visit!

December 14, 2021

Jim provided exceptional knowledge and service. Waiting time was minimal. Great job by all members. More

by dschwartz100
Recommend Dealer
Yes
Employees Worked With
James Eisnor
Dec 14, 2021 -

Herb Chambers Hyundai of Auburn responded

We are so happy that Jim could do such a great job for you!

December 11, 2021

We’ve purchased 2 and leased 3 cars over the last 11 years and I’ve been gotten them all serviced at Herb Chambers. I’ve never had a bad experience, on the contrary, I’ve been pleasantly surprised on m More

by jenb_9ast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Carney
Dec 14, 2021 -

Herb Chambers Hyundai of Auburn responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 11 years and are happy to hear that our team continues to take such wonderful care of you. Take care and we'll see you at your next visit! - Herb Chambers Hyundai of Auburn

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