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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
404 Reviews

404 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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January 21, 2023

Very professional and efficient providing service on my car. Went above and beyond to make sure everything was taken care of. Gave great explanation of what needed to be done during my appointment and advi More

by Nannadukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Carr 5 star rating
Jan 23, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate the great feedback and five-star rating for our team! We are happy you enjoyed your experience and we look forward to making the next visit just as great! Thank you! - Herb Chambers Hyundai of Auburn

January 20, 2023

They very knowledgable, friendly and professional. They took good care of my car , talked to me about the recommendations for my car and answered all questions. I was waiting while my car was serviced More

by Khaliecr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisnor, Dan Obara
Jan 23, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad our team could get you taken care of faster than expected! Thank you for trusting Herb Chambers Hyundai of Auburn with your vehicle! We'll see you at your next appointment!

January 11, 2023

Just want to say working with William at Herb Chambers Hyundai if Auburn has been a joy. Since I purchased my vehicle from them many years ago It has only been serviced by them. Th experience I get starts More

by nancyshumvee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carr and Andrew Bissonnette, Jimmy Eisnor
Jan 12, 2023 -

Herb Chambers Hyundai of Auburn responded

We are glad to hear that you enjoyed the purchase experience, Nancy! We hope that you continue to enjoy your visits and look forward to your next service visit! Thank you! - Herb Chambers Hyundai of Auburn

January 02, 2023

Customer Service is not a priority with them. I'm from out of state and my Hyundai was broke down and they couldn't be bothered to look at it till the end of January! Do you not understand what o More

by powers23
Recommend Dealer
No
Employees Worked With
Don't know her name
Jan 03, 2023 -

Herb Chambers Hyundai of Auburn responded

We're sorry to hear that your visit with us wasn't the most positive. We apologize that the wait for a service appointment with us was booked out so long and that we couldn't help you during your crisis. We invite you to reach out to us directly so we can try and assist in your next visit with us. Rusty Clifford - General Manager - rclifford@herbchambers.com

January 01, 2023

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by jegaction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carr
Jan 04, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for rating Herb Chambers Hyundai of Auburn five stars!

December 31, 2022

Always a pleasure to deal with whether buying a new car or servicing the car More

by Skes1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obara
Jan 04, 2023 -

Herb Chambers Hyundai of Auburn responded

We're honored to have you as a Herb Chambers Hyundai of Auburn customer! Thanks for your continued support - we look forward to seeing you next time!

December 28, 2022

Always friendly, always lets me know what’s going on, speedy check out, car looks great after being washed More

by Patricia.dambra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Dec 29, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review, Patricia! We're so happy that our team provided you with a clear service appointment! We look forward to seeing you next time! Herb Chambers Hyundai of Auburn

December 23, 2022

I had a warranty repair of my Tucson. They made me wait 30 days for a service appointment after originally telling me 90 days until I complained that the car couldn't be driven safely unt More

by sdj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Carr
Jan 03, 2023 -

Herb Chambers Hyundai of Auburn responded

Hello - we apologize for this inconvenience and would like the opportunity to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Rusty Clifford - General Manager - rclifford@herbchambers.com

Jan 03, 2023 -

sdj6 responded

Hello Rusty, I am not sure what there is to discuss. The car has been repaired. My email to Hyundai to expedite the repair was ignored for a week and then they emailed me a google search of other Hyundai dealers in my area. Please contact me if you think there is something further to discuss. Thanks, Steve

December 11, 2022

good service and quality work. i am defiantly happy with my dealings with Herb Chambers. More

by jimbo3356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It means a lot to hear that you're happy and we look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

December 03, 2022

Outstanding service, and immaculate dealership. Was more than please that I came here today and was lucky to have had Alyssa Moran to help me. This has been a wonderful experience More

by psmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Moran
Dec 05, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It was a pleasure having you visit us here at Herb Chambers Hyundai of Auburn. Alyssa & the team hope to see you again next time!

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