Herb Chambers Hyundai of Auburn - Service Center

Excellent service. Service technician was extremely helpful and made sure all my questions were answered. Service technician was extremely helpful and made sure all my questions were answered. More

Excellent experience, comfortable setting with personal updates and timely service with a smile,easy in and out,all questions answered updates and timely service with a smile,easy in and out,all questions answered More

Brought my car here twice. Was told it was fixed and within 10 min of driving the issue happened again. By then service was closed. Next day I was told no loaners available and Was told it was fixed and within 10 min of driving the issue happened again. By then service was closed. Next day I was told no loaners available and my car shouldn’t be driven like this. I was able to find a ride back and forth for 2 days and then thankfully they pulled through with a loaner car which I was very appreciative of. It took 3 weeks for my part to come in, but then I was told they had no idea when my car would be fixed at the 1 month mark of not having my car. This was by far the most frustrating part. Thankfully after some pushing and a call to Genesis corporate I got my car back after a few days. For the most part everyone I spoke with was kind and tried to be helpful but I did have some issues of not getting calls back. I understand how hard it is to find good employees these days but felt a review was important. More

We have always had great service at this dealership . Their service department is fantastic and so are all of the sales people ! Their service department is fantastic and so are all of the sales people ! More

Everyone was helpful and professional. The work done on the car was thorough and quick. The work done on the car was thorough and quick. More

Always a pleasant experience. Jimmy Eisnor is always helpful and makes sure things are done accordingly. Jimmy Eisnor is always helpful and makes sure things are done accordingly. More

Everyone is always helpful. This trip was great Ethan went out of his way to come to my car & showed me how to fix a screen problem I had a a big thank u to him This trip was great Ethan went out of his way to come to my car & showed me how to fix a screen problem I had a a big thank u to him More

I brought my car for oil change and was helped by William who was very polite, friendly and above all very professional in answering all my questions and concerns. Thank you William for your help. I wish I c who was very polite, friendly and above all very professional in answering all my questions and concerns. Thank you William for your help. I wish I could give 10 stars. More

The service was prompt. The representation (Bill) took the time to explain the recommendations and schedule my appointment . The representation (Bill) took the time to explain the recommendations and schedule my appointment . More

Everyone was friend and helpful. I was very pleased that they explain to me what I needed to be done. I was very pleased that they explain to me what I needed to be done. More