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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
404 Reviews

404 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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May 05, 2023

I was satisfied with the service performed on my vehicle on the day it was done. More

by tima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Beckwith
May 08, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It means a lot to hear that you're satisfied with the service provided by our team and we hope you won't hesitate to reach out if we can be of assistance again in the future! - Herb Chambers Hyundai of Auburn

May 04, 2023

Iffy in service was great! ! It would have been nice if the prior service advisor that I worked with at my last oil change warned me about my breaks that required replacement th More

by Derms77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
May 05, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate your honest feedback. We're so glad to hear that your experience with our service team was great! However, we apologize for any inconvenience caused by not being notified about your brakes during the last oil change. We take this seriously and will do better in the future to ensure that you receive the most comprehensive service possible.

April 24, 2023

I was pleased with the attention given to ensure that after the supply problems were solved the expediency taken to restore my vehicle in a timely fashion was accomplished. More

by Elsie E. Vassar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iffy and Bob
Apr 26, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to hear that our team at Herb Chambers Hyundai of Auburn restored your vehicle in a timely manner! Thank you for taking the time to share your positive experience with us! We hope to see you again soon!

April 21, 2023

Although they were fully booked for months, there were able to squeeze me in for an oil change. The vaccines and washed my car as well. They really take good care of my car every single time. More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy
Apr 24, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad we could help squeeze your vehicle in for an oil change, Dani! We hope to see you again for your next routine appointment! - Herb Chambers Hyundai of Auburn

April 14, 2023

Brittany was very professional and courteous and helpful Service is always top notch. Always very punctual More

by Susutmtmsusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Apr 17, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for trusting Herb Chambers Hyundai of Auburn with your service needs! Brittany & the team appreciate your kind feedback and look forward to seeing you next time!

April 06, 2023

Everything went nice and smooth as planned. Thank you very much. You guys backed up the recall,a job well done! More

by Nattydaddy60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Apr 07, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for visiting Herb Chambers Hyundai of Auburn! We appreciate you taking the time to share your experience and hope you won't hesitate to reach out if we can assist you with any future automotive needs. Take care!

Apr 08, 2023 -

Nattydaddy60 responded

Thank you for your support,a job well done. The staff was very helpful also.

April 02, 2023

Billy did a great job getting my car in for service. And letting me know when it was done.He explained what service was done. #1 More

by Joseph
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carr
Apr 04, 2023 -

Herb Chambers Hyundai of Auburn responded

Thanks for the excellent feedback, Joseph! We're happy to hear Billy took great care of you throughout your experience and we hope you won't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

April 01, 2023

Always pleasant and helpful would recommend Dealership clean Makes you feel comfortable about being there More

by Batpokey396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marty
Apr 04, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the positive feedback! We appreciate your loyal business and look forward to your next visit here at Herb Chambers Hyundai of Auburn!

March 30, 2023

After second try, problem solved. Hope it does not come back. I am thankful to Al J. for resolving the problem. If he was not around, I would have face difficult time taking care of t More

by Mr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan was very good when I checked in. Once my car was serviced, he was not as good for some reason.
Mar 31, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad our team could help resolve this issue for you and hope it stays away. We hope that we can continue to improve and earn a five-star rating from you next time! Don't hesitate to reach out if you wish to discuss anything with us! Thank you! - Herb Chambers Hyundai of Auburn

March 28, 2023

Excellent service and staff! I will not go anywhere else! They do excellent work! Highly recommend! More

by kimmgd64
Recommend Dealer
Yes
Employees Worked With
William Carr, Jimmy Eisnor
Mar 30, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for your confidence in the Herb Chambers Hyundai of Auburn team! We're grateful for your support and look forward to seeing you at your next visit!

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