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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
404 Reviews

404 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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May 30, 2023

As usual the work on my car was done in a very professional and timely manner More

by jarmstrong51855
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
Jun 01, 2023 -

Herb Chambers Hyundai of Auburn responded

We're happy to hear we have provided consistent care and earned your business! Thank you for coming to Herb Chambers Hyundai of Auburn!

May 24, 2023

I brought my car in for service today. Ethan was wonderful in getting my car in and making sure everything was completed. He also went over some maintenance that will be needed in the next More

by Nana doctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan- service department
May 25, 2023 -

Herb Chambers Hyundai of Auburn responded

Ethan and the team are glad to help with your maintenance needs! We appreciate your kind feedback and five-star rating for us, and hope to see you again! Thank you! - Herb Chambers Hyundai of Auburn

May 20, 2023

Helped me out very good No problem at all services are good call back to let me know it was done More

by paulbrunnell1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember his name
May 23, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate the kind words and five-star rating, Paul! We look forward to seeing you again soon! Thank you! - Herb Chambers Hyundai of Auburn

May 20, 2023

After an unexpected breakdown, Iffy provided great customer service. He was able to get a prompt diagnosis of the problem, get the part for my car sooner than expected, he also arranged for a driver t More

by Mariampalladino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna, driver & mechanics
May 23, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! We're thrilled to hear Iffy took such excellent care of you throughout this experience and we'll be sure to let him & the team know how much you appreciate their efficient service. Take care and please don't hesitate to reach out if we can be of assistance again in the future! - Herb Chambers Hyundai of Auburn

May 18, 2023

Iffy was the best. While driving home from Florida last weekend we developed car problems. My year old Hyundai Tuscon began slowing down on 95 and was barely moving. My More

by crhanson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy
May 18, 2023 -

crhanson45 responded

Mr. Chambers, I just want you to know that your Hyundai service advisor, Iffy did an outstanding job regarding service on my 2022 Tuscon and getting my car fixed promptly. He listened to my horrible experience while traveling home from FL. and the blue link message stating possible engine problems and to seek service. He was very patient and reassuring as I told my story. I was so surprised when he called Wednesday stating the problem was resolved and car was ready for pickup. I am thrilled and want Iffy to know he was wonderful. Thank you Iffy

May 19, 2023 -

Herb Chambers Hyundai of Auburn responded

We're so glad Iffy could help you take care of this unfortunate issue with your Hyundai Tucson. It's never an easy experience to have unexpected car problems, especially so far from home! We hope the rest of your trip was great, despite this situation. We appreciate you leaving us this fantastic five-star review and hope your vehicle runs well and look forward to your next routine visit! Thank you! - Herb Chambers Hyundai of Auburn

May 17, 2023

Mt car broke down &was towed to herb chambers hyundai Auburn. It did not have appointment but they squeezed it in and had it back to me in 30 hrs from major repair. They would have had it back the next More

by linda54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept manager. don't remember her name, Dan Obara
May 19, 2023 -

Herb Chambers Hyundai of Auburn responded

We're sorry to hear about your vehicle's service issues, Linda. We are glad our team could help take care of it and appreciate your patience while we waited for the part to arrive. We hope your vehicle runs much smoother now and look forward to seeing you for routine maintenance in the future! Thank you! - Herb Chambers Hyundai of Auburn

May 17, 2023

Knowledgeable and efficient service. Ethan asked the right questions and explained the work done clearly: More

by Ppeanuts51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review! We're so happy that you enjoyed working with Ethan! -Herb Chambers Hyundai of Auburn

May 17, 2023

Service was fast and done in a timely manner. Ethan, the service coordinator was helpful and kept me informed during the service. More

by Bob06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
May 18, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review with our team! We're honored that Ethan earned your 5 stars! We look forward to seeing you next time, Bob!

May 09, 2023

Service department does a good job by getting customers in and out of the building for customers to go on with their daily activities. They also take the time to explain what needs to be done. Great servic More

by Bennett Amoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
May 11, 2023 -

Herb Chambers Hyundai of Auburn responded

Bennett, We're glad you had such a positive experience working with our team! We love to know you trust us with your vehicle's care and look forward to earning five stars again next time! Thank you for choosing Herb Chambers Hyundai of Auburn!

May 08, 2023

Excellent service, from the time I pulled into service bay until was handed my keys. Great job Herb Chambers Hyundai Special thanks to Iffy and Stan .fir helping to upload my contacts More

by Paulav
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IFFY
May 11, 2023 -

Herb Chambers Hyundai of Auburn responded

Hi Paula, We're glad Stan and Iffy provided five-star care and made the visit easier for you! We hope that you continue to enjoy your vehicle and look forward to your next service visit! Thank you! - Herb Chambers Hyundai of Auburn

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