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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
404 Reviews

404 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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July 02, 2023

Always prompt and friendly, this is one of the very best dealers I have ever Don business. Ethan, the service rep today did a great job! More

by Winterskn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ethan
Jul 05, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words and loyalty! We're glad to hear that Ethan provided you with a great experience during your recent visit. We appreciate your business and look forward to seeing you again at Herb Chambers Hyundai of Auburn!

July 01, 2023

Seriously you sell a car free oil changes first 3 years. Go in for 2 nd oil change and it costs me $90.00. Its not only used car salesmen who lie thru their teeth. Atty General will be contacted next week. More

by Roselauria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty
Jul 19, 2023 -

Herb Chambers Hyundai of Auburn responded

Roselauria, I apologize for any confusion regarding the oil changes. We strive to provide transparent and accurate information to our customers, so it's disappointing that we have left the wrong impression. I would appreciate the opportunity to discuss this further with you and see what more I can do to assist. Please reach out at your convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

July 01, 2023

The service was good Brittany was great very professional all in all she was outstanding More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Herb Chambers Hyundai of Auburn responded

Brittany & the team appreciate your kind review, Ronnie, and hope to see you again next time here at Herb Chambers Hyundai of Auburn! Take care!

June 27, 2023

Solid service. These guys are knowledgeable and professional.Too bad Hyundai doesn’t stand for it 10 years/ 100 miles warranty if you are a second owner, so so keep More

by Khaliecr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Iffy
Jun 28, 2023 -

Herb Chambers Hyundai of Auburn responded

Thanks for the review, Khaliecr! We appreciate your kind words about our knowledgeable and professional team. If you have any further questions or concerns, please don't hesitate to reach out. Have a great day! - Herb Chambers Hyundai of Auburn

June 17, 2023

I was not a fan back in 2011 when I bought my Elantra. Issues with us using our own credit union, the misplacement of a certified check and it just wasn't a fun experience. This purchase of our new Hyun More

by mmandvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan and Brittney Service associates
Jun 20, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for giving us another chance to earn your business and for taking the time to leave such a positive review! We're thrilled to hear about your recent experiences and we'll be sure to let Ethan, Brittney & the rest of the team know how much you appreciate their helpful & professional service. Take care and please don't hesitate to reach out the next time we can be of assistance! - Herb Chambers Hyundai of Auburn

June 17, 2023

Friendly and efficient service. I would recommend them to anyone who owns a Hyundai motor vehicle. More

by Why
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisnor, Dan Obara
Jun 20, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to hear it! Thank you for being part of the Herb Chambers Hyundai of Auburn family!

June 13, 2023

This review is regarding the service department. I called because I needed a new tire. The service department said come right over, we’ll fix it, no appointment needed. They didn’t even have the tir More

by pollardsusan
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Ethan
Jun 15, 2023 -

Herb Chambers Hyundai of Auburn responded

Hi Susan, We regret the service experience didn't live up to our usual standards and appreciate the honest feedback. We appreciate you taking the time to leave this feedback and hope you'll reach out to discuss any concerns you have with us. We look forward to finding a resolution. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

June 12, 2023

Great customers service. Very quick and easy. Comfortable waiting area my appointment was much shorter than expected More

by Ponymom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Jun 14, 2023 -

Herb Chambers Hyundai of Auburn responded

We're thrilled that you had a positive experience at Herb Chambers Hyundai of Auburn! Providing efficient and comfortable service is always our goal. Thanks for sharing your thoughts on your appointment with us - we hope to see you again soon.

June 08, 2023

I brought my vehicle to the dealership with a troubling noise and to their credit, the service staff stuck with it until they found it and fixed it. Brittany Beckwith was very pleasant, helpful and commun More

by cchristo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan and Brittany Beckwith
Jun 08, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate you choosing Herb Chambers Hyundai of Auburn for your service needs, cchristo. Our team is glad to have resolved the noise issue on your vehicle and that Brittany provided excellent customer service throughout the process. We're looking forward to having you back for future visits!

June 05, 2023

Ethan was very helpful, friendly and knowledgeable. More people should be like him. Thank you More

by GZL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Jun 05, 2023 -

GZL responded

Thank you

Jun 06, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for being so confident in working with Ethan at Herb Chambers Hyundai of Auburn!

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