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Herb Chambers Hyundai of Auburn - Service Center

Auburn, MA

4.6
382 Reviews

382 Reviews of Herb Chambers Hyundai of Auburn - Service Center

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December 21, 2024

Excellent service. Phuoc was very knowledgeable and explained things very clear. Very attentive and addressed my concerns. More

by Nga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phuoc
December 19, 2024

Services always great they go straight to the source and very reliable mechanic, the only problem I had that my vehicle came out spotty looks like the just sprayed the car and used a dirty rag More

by Alfredojohnson448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
phuoc
Dec 20, 2024 -

Herb Chambers Hyundai of Auburn responded

Thanks for the review. We're grateful for your continued trust in our team! Your feedback regarding the condition of your vehicle is appreciated and will be shared internally so we can improve in this area moving forward. Take care and we'll see you next time! - Herb Chambers Hyundai of Auburn

December 12, 2024

very easy drop off and pickup experience, friendly staff, very clean service and sales areas. More

by mxh59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the positive feedback! Our Herb Chambers Hyundai of Auburn team appreciates your support and looks forward to seeing you again in the future!

December 12, 2024

You did an excellent job on my car I can’t thank you enough.great people More

by mariekike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Herb Chambers Hyundai of Auburn responded

It was our privilege to serve you! Thanks for the kind review and please don't hesitate to reach out if our Herb Chambers Hyundai of Auburn team can assist you again in the future!

December 07, 2024

Great experience with my recent service. The tech I worked with was very professional, and made sure I was taken care of. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phuoc
Dec 09, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to hear you had a great service experience with our team at Herb Chambers Hyundai of Auburn. Our goal is always to ensure you're well taken care of, and we appreciate your feedback!

December 04, 2024

Brought my car in for a scheduled appt. To fix a issue that required a recall. This was the second time I went to this dealership for a recall. In both cases, I made the appt WEEKS in advan More

by Mpg
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We deeply regret any frustration or inconvenience caused by these unfortunate circumstances. Your feedback is important, and we're committed to improving our processes so that this doesn't happen again. If there's anything further you'd like us to address or discuss, please feel free to reach out directly. Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

December 04, 2024

110% rating from previous experience. Explained repairs performed right on point. Service writer kept up on progress and walked me through repairs More

by Davec5792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fhouc
Dec 05, 2024 -

Herb Chambers Hyundai of Auburn responded

Dave, thank you for sharing your experience with us at Herb Chambers Hyundai of Auburn! We're delighted to hear that our team provided clear communication and excellent service. We appreciate your support and look forward to assisting you in the future!

November 27, 2024

The most efficient dealership I have ever been in. I wish every service experience was like this More

by sounstreem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Soun! Thank you for leaving us this five-star review and the kind words about our service team at Herb Chambers Hyundai of Auburn! We'll see you next time!

November 23, 2024

Everything. Starting from the phone call, most professional all the way through to following up on the phone call on what was wrong with my car fixing everythi More

by Jrmogle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Herb Chambers Hyundai of Auburn responded

Jrmogle, we're delighted to hear about your positive experience with Herb Chambers Hyundai of Auburn! Our team is committed to providing professional service from start to finish. Thank you for sharing your feedback!

November 15, 2024

Good experience with servicing my leased car for maintenance! Staff was friendly and accommodating! Thank you so much! More

by dsajorda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that you had a positive experience with our service team at Herb Chambers Hyundai of Auburn! Thank you for your kind words, and we're always here to help whenever you need us.

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