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Herb Chambers Hyundai of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.7
1,380 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,380 reviews

May 17, 2024

My family has been going to Herb Chambers Hyundai of Auburn for years so when I needed a new car I knew I could trust them to help me find the right fit. They made finding my next car as easy as possibl More

by Dcocon5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that your family has trusted us for years and we were able to assist you in finding the right car. We strive to make every experience stress-free, so it's great to hear we succeeded this time! Thanks for sharing your review with us. - Herb Chambers Hyundai of Auburn

May 17, 2024

Great service and a diagnostic visit while you wait and love the clean car, apples and coffee More

by KTB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Hyundai of Auburn this awesome review, thank you!

May 16, 2024

Great customer service as far as check in and being kept up to date for service appointment. As far as the job performance, needs to be more detail oriented. I went in for a damaged tire replacement and inc More

by Snurcky36
Recommend Dealer
Yes
Employees Worked With
Miguel
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May 22, 2024 -

Herb Chambers Hyundai of Auburn responded

We appreciate your feedback, and we're glad to know that our customer service met your expectations. However, it's concerning to learn about the mix-up with the tire replacement - this is certainly not indicative of our usual attention to detail. We'd like an opportunity to make things right for you; please reach out so we can discuss further how best we can assist you in resolving this issue. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

May 16, 2024

Always a pleasure when I need to go. Have not been dissatisfied during any of my maintenance appointments. More

by Aline1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Michael
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May 17, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that you've consistently had positive experiences at Herb Chambers Hyundai of Auburn. We appreciate your support and look forward to seeing you next time!

May 11, 2024

We had an amazing experience. The kindness and excellent service of the entire team was wonderful!!! Full recommended!!! More

by silvia_rey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benedict Sartee
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May 13, 2024 -

Herb Chambers Hyundai of Auburn responded

Silvia, we're so glad to know you had an amazing experience at Herb Chambers Hyundai of Auburn. Thanks for recommending us and your kind words about our team!

May 09, 2024

Peoples high opinion of your deslership led me there. My experience could not have been more pleasant. The honesty and knowledge of sales personel could not have been better. My purchase and financing co More

by Drkarrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genesis
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May 10, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the review and feedback! We appreciate you allowing us to earn your business and hope we have the privilege of working with you again in the future. Until then, take care and enjoy your new vehicle! - The Herb Chambers Hyundai of Auburn Team

May 11, 2024 -

Drkarrat responded

My experience with Auburn Herb Chambers Hyundai could not have gone smoother. From sales to finance to delivery the staff was very knowledgeable and professionsl leaving me quite happy with my auto purchase experience. Sincerely Dr Karrat

May 08, 2024

The service department was wonderful. The car is repaired and I have no complaints. They even vacuumed my car.😀 Financial Dept not so much. More

by clmarine52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the review. We strive for excellence in all areas of our business, so it's disappointing to hear that your experience with our finance team did not meet this expectation. If you're willing, I'd like the opportunity to get some additional details about your visit. Would you please contact me directly at your earliest convenience? Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

May 07, 2024

It's not about service all the time it's also important to listen to your customers that's the best with Herb chambers. I highly recommend them they are always their to help. More

by Customer Feedback
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi! We appreciate your feedback and recommendation! It's great to know that our team at Herb Chambers Hyundai of Auburn was able to provide you with the attentive service we strive for. We're always here if you need anything else in the future!

May 07, 2024

Service was done in a professional Maner. I'm very pleased with with the seriice More

by 1944swanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful review! We're glad to know you're pleased with the service provided by our team here at Herb Chambers Hyundai of Auburn and we hope we have the opportunity to assist you again in the future. Take care!

May 01, 2024

Excellent! Warm reception with accurate price information. I especially liked your employee who greeted us. More

by scriptjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
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May 02, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a warm welcome and received accurate pricing information at Herb Chambers Hyundai of Auburn. Thanks for the positive feedback, we appreciate it!

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