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Herb Chambers Hyundai of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.7
1,395 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,395 reviews

September 06, 2024

Tim was very attentive and helpful and made the sales process very smooth. Herb Chambers in Auburn is the best. More

by aestevez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that Tim provided such attentive service during your recent visit here at Herb Chambers Hyundai of Auburn. Thanks for the fantastic review!

August 31, 2024

Great service, very helpful and provided useful information for my realignment. Thank you so much! More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the fantastic review, Austin! It was our pleasure to assist you and we hope we have the opportunity to do so again in the future. Take care! - The Herb Chambers Hyundai of Auburn Team

August 28, 2024

Another bad experience at Herb Chambers of Auburn. Their service dept. has gone from a 10 to a 1. My daughter specifically asked if all fluids would be checked in her car today, Joshua French said yes More

by phyllisjaillet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh French
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Phyllis, during your daughter's appointment, we let her know that the fluid you can see is called the overflow tank. The liquid should be between the minimum and maximum lines while the vehicle is within the manufacturer's specifications. During her appointment, our team did add a gallon of washer fluid to her vehicle, however the majority of the tank is not visible from the engine compartment. If she has any further questions, I invite her to reach out. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Aug 29, 2024 -

phyllisjaillet responded

Looked up standards for antifreeze levels, should be midway between minimum and maximum. Hers is just at minimum line. In April, mine was below minimum and remained that way after service. Your quality of service is all talk. What goes on in the garage is a different story. I was a buyer and customer for 35+ years. Done with your unsatisfactory service.

August 15, 2024

This was my first service on my new Hyundai and it was the most efficient and quick service I have ever gotten anywhere. More

by Judithh2812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that your first service experience at Herb Chambers Hyundai of Auburn was efficient and quick! Thanks for sharing this positive feedback with us.

August 12, 2024

My salesman did a great job and the transaction went smoothly. The extended staff was helpful too More

by rose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benedick R.
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Aug 13, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to hear it, Rose. Thank you for choosing Herb Chambers Hyundai of Auburn!

August 12, 2024

We’ve worked with Marty now for about 15-20 years! He’s never steered us wrong with cars! Hyundai has always been a good car for us. More

by Dkempskie710
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for your loyalty and continued trust in Marty and the Herb Chambers Hyundai of Auburn team! We're glad you've had such positive experiences with Hyundai vehicles over the years and we look forward to working with you when you're ready for the next one. Take care!

August 07, 2024

Professional, friendly informative was the experience that we had with Tim our sales associate at this dealer. More

by Irisdupont7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that Tim provided a professional and friendly experience at Herb Chambers Hyundai of Auburn. Thank you for sharing your positive feedback!

July 26, 2024

Excellent services to customers. Service technicians go extra miles to explain all available alternatives to customers More

by A D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind words! We're glad to hear our service technicians at Herb Chambers Hyundai of Auburn provided excellent service and thorough explanations. We appreciate your support!

July 25, 2024

The sales crew is professional and they are able to make everything work out right.... and the service department is equally as good.... we have bought five cars from Herb Chambers and when we're ready we'l More

by maw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to hear that both our sales and service teams at Herb Chambers Hyundai of Auburn have consistently met your expectations. Thank you for being a loyal customer, and we look forward to assisting with your next purchase!

June 17, 2024

Worked with Najee Walker. Asked him if they could beat an offer I received and they did. Quick and to the point no xx I’d recommend Najee to anyone who looking for an honest d More

by Bnctboy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Langevin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the great feedback! We're glad Najee and our team at Herb Chambers Hyundai of Auburn could provide a pleasant and smooth experience. We appreciate your recommendation!

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