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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,366 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,366 reviews

February 10, 2022

I am always pleased with service at this dealership. The staff is professional and friendly. More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Feb 11, 2022 -

Herb Chambers Hyundai of Auburn responded

We take pride in our customer service and are thrilled we could make your experience great! Thank you, Sharon! - Herb Chambers Hyundai of Auburn

February 08, 2022

I bought a used trade-in from Ryan at Herb Chambers Hyundai. I thought he was great - he was responsive, assisted me in bringing the car to my mechanic to check it out, troubleshot issues and delivere More

by gjc33
Recommend Dealer
Yes
Employees Worked With
Ryan MacLean
Feb 09, 2022 -

Herb Chambers Hyundai of Auburn responded

We're glad Ryan could give you a hand with your purchase! It means a lot to hear that we made this a great experience, and we hope you come to see us again! - Herb Chambers Hyundai of Auburn

February 06, 2022

Bought my Hyundai Kona here this past July- hassle free- easy experience. Brought in for first service yesterday - same experience - would highly recommend More

by Glennh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Carney
Feb 08, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for trusting the Herb Chambers Hyundai of Auburn team with your sales & service needs! We hope you're still loving your Kona and look forward to seeing you at your next visit!

February 06, 2022

This dealership is top notch for service and very courteous people are friendly and good at what they do More

by Jgezzo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for your confidence in the Herb Chambers Hyundai of Auburn team! We're grateful for your support and look forward to your next visit!

February 02, 2022

Holly is the best service writer ever, she makes each and every visit a pleasure. More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly Eplite
Feb 03, 2022 -

Herb Chambers Hyundai of Auburn responded

We're so happy to hear this, Ryan, and look forward to sharing it with Holly. Thanks for being a Herb Chambers Hyundai of Auburn customer - we look forward to seeing you at your next visit!

January 31, 2022

Great customer service! Timothy Acosta the best. He is very nice and helpful. I’ve been in many dealerships, this is just the best. More

by Skarlen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Acosta
Feb 01, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you so much for the kind review! We're glad to hear that Timothy provided you with five-star service and we look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

January 26, 2022

The Service was very fast and complete; the personnel, especially Holly, and of course the sales manager, Adam, were superb.. They were most polite and courteous to me and made me feel as if I were welcom More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly
Jan 26, 2022 -

Herb Chambers Hyundai of Auburn responded

Hi Rick - thank you so much for taking the time to share this wonderful feedback! It was a pleasure having you visit us here at Herb Chambers Hyundai of Auburn and we hope to see you again in the future. Take care!

January 25, 2022

Sales man are great service is not as good. I feel customer appreciation could be better. They ask if you like car wash n vacuum. You get it back it 1/2 done. You make appointment n you still have to More

by lamica18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share this feedback. I'm sorry to hear that your recent experiences with our service team have been less than satisfactory and will make sure we're taking these comments into account as we work to continually improve the care we provide to our valued customers. I hope you'll consider giving us a chance to do better in the future. Thanks again, Rusty Clifford - General Manager - rclifford@herbchambers.com

Jan 28, 2022 -

lamica18 responded

We will see when time comes .

January 22, 2022

Service performed as quoted. Car was washed and interior was vacuumed. Car is driving fine. More

by johnandann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisner
Jan 25, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your experience! We appreciate your business and hope to see you again next time here at Herb Chambers Hyundai of Auburn!

January 19, 2022

very kind and helpful they do really great job I'm so happy with my new car. More

by Abdulazeez Alsammarraie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan MacLean
Jan 21, 2022 -

Herb Chambers Hyundai of Auburn responded

We're thrilled to hear you're enjoying your new vehicle! Thank you for choosing Herb Chambers Hyundai of Auburn and please don't hesitate to reach out if there's anything else we can assist you with!

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