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Herb Chambers Hyundai of Auburn
Auburn, MA
1,366 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,366 reviews
March 23, 2022
Absolute WORST EXPERIENCE buying a car from this dealership. I had to make all the calls for updates on when I could pick up the car. Signing the contract was very unprofessional. The original purc dealership. I had to make all the calls for updates on when I could pick up the car. Signing the contract was very unprofessional. The original purchase price didn't match what was on the bank form. It took 3 men to try & explain how they started with that figure. The 3rd guy told me to walk out and not make the purchase even though he made a mistake trying to calculate the numbers himself. It took a 4th man all of three minutes to explain where the price originated from. Then I was expected to drive the salesman back to the dealership with my new car because he didn't have a ride. When I asked if they would be filling the gas tank when we arrived at the dealership, suddenly he found another car to come get me to pick up the car. When I inspected the car before I left, the cleaner left steel wool on top of the trunk( luckily didn't scratch the paint), forgot to remove packing material from inside(which wasn't a big deal), but when I got home, I noticed that he also left a razor blade on the rear seat! Thankfully, I found it before my kids or dog sat on it or that it didn't slice my new Upholstery. I would never wish this experience on anyone!! More
by Crad
March 20, 2022
Easy phone system when calling in. Professional across tge board. Easy drop off process. Willing to work with customer situations, timing etc Professional across tge board. Easy drop off process. Willing to work with customer situations, timing etc More
by No name
March 16, 2022
Blue link doesn't work on the 2022 the way you sell it salesmen should know what they are selling very dissatified salesmen should know what they are selling very dissatified More
by Cheryl
Employees Worked With
March 12, 2022
Service people are always very polite and know there business. We have been very happy with our service. business. We have been very happy with our service. More
by JOEBARB59
March 03, 2022
I love hyundai! Marty was so helpful and had me in my new car in no time. Marty was so helpful and had me in my new car in no time. More
by JennaF55
Employees Worked With
February 23, 2022
Very great car buying experience. My salesman, Paul was very helpful and informative. After selecting and purchasing a car, things were not going quite as expected so I called back an My salesman, Paul was very helpful and informative. After selecting and purchasing a car, things were not going quite as expected so I called back and they found me a different car that suited my needs even more! I would highly recommend this dealership if you are in need of a brand new or used car! More
by abennett82689
February 15, 2022
Have been treated well by Jimmy, I had problems with last manager, when car was done it sat there he did not call or deliver my car it was a month before it was found. Jimmy has taken care of me given me a r manager, when car was done it sat there he did not call or deliver my car it was a month before it was found. Jimmy has taken care of me given me a rental and kept me going ., on the other side I am not happy with this vehicle 2 catalytic converters and an engine and I am not sure what was repaired this time all thank goodness under warranty, but not confident driving this vehicle not knowing what will come next. I am a senior I drive my grandson to school and pick up 132 miles a day and he is autistic. I always buy my cars from Herb Chambers because his dealership is reputable More
by grammycindy47
Employees Worked With
Jimmy
February 10, 2022
It was a pleasant experience…They were very helpful answering my questions…And also very helpful with sunbit answering my questions…And also very helpful with sunbit More
by Snowman
