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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,362 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,362 reviews

September 24, 2022

Helpful and nice staff. Made purchasing a car simple, easy, and informative and provided comprehensive help getting the best deal More

by bkenobi99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Herb Chambers Hyundai of Auburn responded

Thanks for the five stars! We hope to see you back for all of your future automotive and service needs! -Herb Chambers Hyundai of Auburn

September 20, 2022

Ok. Good..pleasent..clean inside.a good experience. My sales man is the best !! Ok. More

by pasqual_dimarco77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisnor
Sep 20, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for your positive review! -Herb Chambers Hyundai of Auburn

September 16, 2022

Daniel, in customer service,. was terrific. I discovered an additional problem after my appointment was already booked and Daniel made sure to have a look at it and took good car More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Obara
Sep 19, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for trusting Herb Chambers Hyundai of Auburn with your service needs, Rob! We're happy to hear Daniel took great care of you during your recent visit and we look forward to seeing you again next time!

September 15, 2022

Everyone at Herb Chambers Hyundai of Auburn were extremely helpful and friendly. The atmosphere was very welcoming. Best of all, Javier drove my new vehicle on the test drive. I know it was slightly More

by dana_milton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier
Sep 15, 2022 -

Herb Chambers Hyundai of Auburn responded

Thanks for the five stars, Dana! We're glad to hear that Javier could assist you during your visit with us here at Herb Chambers Hyundai of Auburn. We hope to see you back!

September 13, 2022

Jimmy was so helpful. Kept us updated on all the issues with our car Worked very hard to make sure our warranty covered all the expenses. Jimmy was fabulous More

by Helenerfreed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Sep 13, 2022 -

Herb Chambers Hyundai of Auburn responded

We agree -- Jimmy is fabulous! We are so happy that you loved working with him and we look forward to providing five-star care again next time! Thank you! - Herb Chambers Hyundai of Auburn

September 06, 2022

My Service Advisor, Daniel, was able to accommodate my scheduling requirements before a family road trip. I greatly appreciated his “we can get this done” attitude. Thanks Daniel! More

by Bob P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Obara
Sep 06, 2022 -

Herb Chambers Hyundai of Auburn responded

We're happy to hear Daniel took such wonderful care of you! Thanks for sharing your experience. We wish you & your family safe travels and hope we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

September 06, 2022

Paid over sticker price, takes 2 months to get an express oil change that takes over 2 hours to complete with an appointment . Any questions! More

by PDUBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marty Reardon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Herb Chambers Hyundai of Auburn responded

We appreciate your honest feedback and regret that you aren't satisfied with your experience. Our team strives to do its best for customers despite staffing and product shortages, and we regret to hear that wasn't the case for you this time. Please don't hesitate to reach out if you are interested in discussing these concerns with us to find a resolution. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Sep 11, 2022 -

PDUBE responded

It appears somehow I blamed Marty Reardon in sales for my issue with the service department, by no means was this correct. I found Marty to be very helpful.

September 01, 2022

Amazing customer service! Brendan and the whole team were amazing!!! They made us feel comfortable the entire time!!! More

by Christopher Scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for leaving Brendan and the team such a kind review, Christopher! We look forward to seeing you again next time! - Herb Chambers Hyundai of Auburn

September 01, 2022

Marty was so helpful in getting me into the right car and walking me through options. He kept me updated on the process which was wonderful since I was so excited to get the car. Will be back again in 3 year More

by Leigh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Herb Chambers Hyundai of Auburn responded

Thanks for the five stars, Leigh! We're honored to hear that Marty could assist you during your visit with us here at Herb Chambers Hyundai of Auburn. We hope to see you back!

September 01, 2022

Came to this dealership from two others in the area, all had little to nothing to look at. Honda had very little to do with us, guess they thought we were not serious. Marty at HC Hyundai was very helpful a More

by ROC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician
Sep 02, 2022 -

Herb Chambers Hyundai of Auburn responded

We are pleased that Marty could assist you and we appreciate your patience as you awaited delivery of your new car! We hope you love your vehicle and want you to know that we are so grateful to have you as a Herb Chambers Hyundai of Auburn customer! Thank you so much!

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