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Herb Chambers Hyundai of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.7
1,362 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,362 reviews

December 24, 2022

Najee was great, he made sure registration went as fast as possible and I received my car the next day. More

by madisontheriault01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nha Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for your review, Madison! We're so happy that Najee provided you with an excellent service visit! We look forward to seeing you next time at Herb Chambers Hyundai of Auburn!

December 23, 2022

I had a warranty repair of my Tucson. They made me wait 30 days for a service appointment after originally telling me 90 days until I complained that the car couldn't be driven safely unt More

by sdj6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Carr
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Jan 03, 2023 -

Herb Chambers Hyundai of Auburn responded

Hello - we apologize for this inconvenience and would like the opportunity to discuss this situation with you further. Please contact me at your earliest convenience. Thanks, Rusty Clifford - General Manager - rclifford@herbchambers.com

Jan 03, 2023 -

sdj6 responded

Hello Rusty, I am not sure what there is to discuss. The car has been repaired. My email to Hyundai to expedite the repair was ignored for a week and then they emailed me a google search of other Hyundai dealers in my area. Please contact me if you think there is something further to discuss. Thanks, Steve

December 20, 2022

Stan was great and made the whole process smooth and easy. The staff on Sunday was short handed and all helped to make sure we where assisted. Stan and team went 5 stars to help in our purchase. More

by Rsallstar24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam sale manager also assisted
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Dec 21, 2022 -

Herb Chambers Hyundai of Auburn responded

We're so happy Stan made this a great experience for you! We hope that you come back to visit the Herb Chambers Hyundai of Auburn team again soon! Thank you! - Herb Chambers Hyundai of Auburn

December 18, 2022

I’ve been to two other Hyundia dealerships in the last 8 months for issues and it is safe to say after going to Hyundia of Auburn I’ll never go anywhere else! The team was extremely nice and knowledgeable a More

by Jkarrat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Clifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisnor
Report | Print
Dec 20, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for giving us the opportunity to earn your business! We appreciate the kind review and look forward to seeing you again next time! - The Herb Chambers Hyundai of Auburn Team

December 17, 2022

Steve Miller made my choice/buying experience pleasant, easy and will recommend him to all More

by jec22944
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2022 -

Herb Chambers Hyundai of Auburn responded

Thanks for giving Steve & the team an opportunity to earn your business! We appreciate your support and look forward to seeing you again next time here at Herb Chambers Hyundai of Auburn!

December 15, 2022

Great experience. Stan and the team were awesome. Also the shop technician are very experienced. Great job guys. More

by Joel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Clifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Colon, Adam Mician, Jimmy Eisnor
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Dec 15, 2022 -

Herb Chambers Hyundai of Auburn responded

Thanks so much, Joel! Stan & the crew look forward to serving you again in the future! - Herb Chambers Hyundai of Auburn

December 13, 2022

Fast and reliable service from a team of staff members who explain services that have been provided. More

by dotpinto64
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
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Dec 14, 2022 -

Herb Chambers Hyundai of Auburn responded

We appreciate the wonderful feedback and look forward to seeing you again next time here at Herb Chambers Hyundai of Auburn!

December 12, 2022

Wasn’t looking to buy a car but ended up walking out with one, the customer service was amazing, he explained everything well and provided me with options, overall amazing. More

by fior26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Langevin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
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Dec 13, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for visiting our Herb Chambers Hyundai of Auburn team! We hope you enjoy your new vehicle and look forward to working with you again in the future!

December 11, 2022

good service and quality work. i am defiantly happy with my dealings with Herb Chambers. More

by jimbo3356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It means a lot to hear that you're happy and we look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

December 09, 2022

Great experience. Najee is a wonderful sales representative. Thank you najee and Paul. Happy holidays. More

by Tim
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Herb Chambers Hyundai of Auburn responded

Thanks for the five stars, Tim! We're glad to hear that Najee and Paul could assist you. We hope to see you back! -Herb Chambers Hyundai of Auburn

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