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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,362 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,362 reviews

January 20, 2023

They very knowledgable, friendly and professional. They took good care of my car , talked to me about the recommendations for my car and answered all questions. I was waiting while my car was serviced More

by Khaliecr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisnor, Dan Obara
Jan 23, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad our team could get you taken care of faster than expected! Thank you for trusting Herb Chambers Hyundai of Auburn with your vehicle! We'll see you at your next appointment!

January 20, 2023

Bill was very helpful with checking to see if my warranty work was started or not. Come to find out the person that originally took the information never started my claim. He was prompt and followed through More

by Stan1977
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Jan 20, 2023 -

Herb Chambers Hyundai of Auburn responded

Thanks for the five stars! We're glad to hear that Bill could assist you during your visit with us. We hope to see you back! -Herb Chambers Hyundai of Auburn

January 17, 2023

Jimmy was friendly and helpful. It made my experience quick and easy. The wait was about the time that he mentioned it would take for the recall. More

by Kob2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your experience! We hope you won't hesitate to reach out if Jimmy & the team can be of service again in the future! - Herb Chambers Hyundai of Auburn

January 11, 2023

The vehicle we went to look at was as advertised and our experience purchasing it went very smooth. More

by thaley57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to review your experience! We appreciate your business and hope we have the opportunity to work with you again in the future! - The Herb Chambers Hyundai of Auburn Team

January 11, 2023

Just want to say working with William at Herb Chambers Hyundai if Auburn has been a joy. Since I purchased my vehicle from them many years ago It has only been serviced by them. Th experience I get starts More

by nancyshumvee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carr and Andrew Bissonnette, Jimmy Eisnor
Jan 12, 2023 -

Herb Chambers Hyundai of Auburn responded

We are glad to hear that you enjoyed the purchase experience, Nancy! We hope that you continue to enjoy your visits and look forward to your next service visit! Thank you! - Herb Chambers Hyundai of Auburn

January 03, 2023

Martin sells Vehicles customized to meet the individuals financial needs. Brandon, Eric, and all others will generously assist you More

by johmajr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing this positive feedback! Martin & the team appreciate your support and look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

January 02, 2023

Customer Service is not a priority with them. I'm from out of state and my Hyundai was broke down and they couldn't be bothered to look at it till the end of January! Do you not understand what o More

by powers23
Recommend Dealer
No
Employees Worked With
Don't know her name
Jan 03, 2023 -

Herb Chambers Hyundai of Auburn responded

We're sorry to hear that your visit with us wasn't the most positive. We apologize that the wait for a service appointment with us was booked out so long and that we couldn't help you during your crisis. We invite you to reach out to us directly so we can try and assist in your next visit with us. Rusty Clifford - General Manager - rclifford@herbchambers.com

January 01, 2023

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by jegaction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Carr
Jan 04, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for rating Herb Chambers Hyundai of Auburn five stars!

December 31, 2022

Always a pleasure to deal with whether buying a new car or servicing the car More

by Skes1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obara
Jan 04, 2023 -

Herb Chambers Hyundai of Auburn responded

We're honored to have you as a Herb Chambers Hyundai of Auburn customer! Thanks for your continued support - we look forward to seeing you next time!

December 28, 2022

Always friendly, always lets me know what’s going on, speedy check out, car looks great after being washed More

by Patricia.dambra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Eisnor
Dec 29, 2022 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review, Patricia! We're so happy that our team provided you with a clear service appointment! We look forward to seeing you next time! Herb Chambers Hyundai of Auburn

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