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Herb Chambers Hyundai of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.7
1,380 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,380 reviews

October 31, 2024

Awesome service. Tim was great! Love my new 2025 palisade. It was the best car buying experience i have ever had More

by Dianemasterson1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Herb Chambers Hyundai of Auburn responded

Diane, we're delighted to hear that Tim and the team at Herb Chambers Hyundai of Auburn made your car-buying experience exceptional! Enjoy every moment with your new 2025 Palisade, and thank you for choosing us!

October 29, 2024

Excellent customer service! Associates are friendly, courteous, and never pushy! Always make you feel welcome at the dealership and comfortable while waiting! More

by nancystefanski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany
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Oct 30, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful review, Nancy! We're honored to have you as a Herb Chambers Hyundai of Auburn customer and look forward to seeing you at your next visit. Take care!

October 27, 2024

I brought my Santa Cruz in for service. It was my first time at the dealership. I was greeted by Phouc, he was very friendly and helpful. Service check in was quick and smooth and communica More

by M_keller_1963martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phouc
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Oct 28, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for choosing Herb Chambers Hyundai of Auburn for your Santa Cruz service! We're delighted to hear that Phouc and our team provided a friendly and efficient experience. We appreciate the recommendation and look forward to serving you again in the future!

October 25, 2024

Very friendly and willing to work with you. The dealership is very clean. Najeet was very outgoing and helpful More

by Rdrnnr68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benedict Sartee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your experience with us! We're delighted to hear that Najeet and the team at Herb Chambers Hyundai of Auburn provided such friendly and helpful service. We appreciate your kind words about our dealership's cleanliness as well!

October 25, 2024

From Brendan who worked with me on the sale to Tim that managed delivery everyone was outstanding! More

by mjohalloran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Herb Chambers Hyundai of Auburn responded

We're happy to hear that both Brendan and Tim provided outstanding service throughout your experience at Herb Chambers Hyundai of Auburn. We hope to see you next time! Enjoy your new ride!

October 23, 2024

We had the best experience in buying a car at Herb Chambers Timothy was great we highly recommend this dealership and we will definitely be back they were great! More

by Summerbreeze
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your experience with us at Herb Chambers Hyundai of Auburn! We're delighted to hear that Timothy provided excellent service and made your car-buying process enjoyable. We look forward to welcoming you back in the future!

October 22, 2024

I asked them to remove a sticker that was smudged on the front windshield that they did not do. Also the exterior wash was poorly done as there were marks not cleaned More

by Smithrick335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your feedback. We apologize for not providing you with a 5-star experience. Please reach out to me at your earliest convenience. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

Oct 23, 2024 -

Smithrick335 responded

Hello, Thank you for your timely response. I’m not trying to be difficult but I believe the auto department in control of detailing and cleaning should be more detail oriented. Customers pay top dollar for vehicles so maybe I just expect a higher level of satisfaction/expectation.

October 21, 2024

Excellent service ! I appreciated it very much ,staff was friendly and prompt service ! Thank you again More

by Micknbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Reardon
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Oct 23, 2024 -

Herb Chambers Hyundai of Auburn responded

It was our privilege to serve you! Thanks for visiting Herb Chambers Hyundai of Auburn and please don't hesitate to reach out if we can assist you with any future automotive needs!

October 19, 2024

The experience was nice . She help we out with a few things. Then I call to when to get my car. More

by Foxfirenites
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Oct 19, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to hear you had a nice experience and that our team was able to assist you at Herb Chambers Hyundai of Auburn. We look forward to serving you again! Safe travels!

October 14, 2024

Nicholas was extremely helpful and friendly, going above and beyond with helping us secure the car we wanted for the rate we could afford and without pushing us into anything we weren't comfortable with. He More

by kmmeyer03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Giannetti
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Oct 15, 2024 -

Herb Chambers Hyundai of Auburn responded

Katie, we're delighted to hear that Nicholas provided such exceptional service at Herb Chambers Hyundai of Auburn. Thank you for sharing your experience and enjoy the new ride!

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