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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,362 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,362 reviews

March 22, 2023

I was pleased with the service I received. What a friendly team of people at this dealership! More

by Emily
Recommend Dealer
Yes
Employees Worked With
Bob Carter
Mar 24, 2023 -

Herb Chambers Hyundai of Auburn responded

Emily, thank you so much for taking the time to share this kind review! It was a pleasure having you visit us here at Herb Chambers Hyundai of Auburn and we hope to see you again in the future. Take care!

March 10, 2023

The service person was very nice and helpful. He knew that I had to sit and wait for the repairs and kept me appraised of the work being done. He informed me that it was done more quickly than ex More

by ddesjardins35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Obara
Mar 13, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! We're happy to hear our team took great care of you during your recent visit and we hope to see you again next time here at Herb Chambers Hyundai of Auburn!

March 10, 2023

Convenient, easy, and knowledgeable. I've bought my last 2 cars at this dealership. Love the free car wash! More

by Kona White
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iffy
Mar 13, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for trusting the Herb Chambers Hyundai of Auburn team with your automotive needs, Kona! We're grateful for your support and look forward to seeing you next time!

March 08, 2023

Excellent people to work with! Very good. Was able to get a decent trade in money towards my new car. More

by Rgbostonfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Herb Chambers Hyundai of Auburn responded

Thanks for reviewing your recent experience with the Herb Chambers Hyundai of Auburn team! We appreciate your positive feedback and hope we have the privilege of working with you again in the future!

March 07, 2023

Great customer service! The service was efficient, and they were accommodating to my schedule. The prices are Affordable. I will continue to use them! More

by sullivan.alison.19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisnor, Dan Obara, Javier Torres
Mar 08, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for giving our Herb Chambers Hyundai of Auburn team an opportunity to earn your business! We appreciate the kind feedback and look forward to seeing you again next time!

March 02, 2023

Everything is great at Herb Chambers Hyundai of Auburn! I feel good going there and the fact that my new Santa Cruz is my third Hyundai I think it says a lot about brand and about the team working there. T More

by daniela p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review, Daniela! We're honored that you trusted us for another vehicle purchase! Stan enjoyed helping you find your new Hyundai Santa Cruz! -Herb Chambers Hyundai of Auburn

February 28, 2023

Service seems to have been performed adequately. It took an extra day, as they did not have a battery in stock. They said they performed a complementary safety inspection, but I did not receive any More

by Elantra Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Mar 06, 2023 -

Herb Chambers Hyundai of Auburn responded

Hi, We understand your frustration and appreciate your patience during these unpredictable times. We hope to see you back in the future so we can provide a five-star experience next time. Please don't hesitate to reach out to discuss these concerns in more detail. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

February 25, 2023

Great service, staff were professional. It’s a nice service to have the cars hand washed. More

by roth203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
Feb 28, 2023 -

Herb Chambers Hyundai of Auburn responded

We're so glad you appreciated the level of service our team provides! Thank you for being part of our family and for rating us five stars! - Herb Chambers Hyundai of Auburn

February 23, 2023

The BEST Service! Knowledgeable and Professional..Will always be a customer! Had malfunction with our Kona antenna. They set up an immediate appointment. Mike in part More

by Boston Red
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Clifford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in parts...Bill Carr, service advisor
Feb 24, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the review, Bruce! We appreciate you trusting the Herb Chambers Hyundai of Auburn team with your automotive needs and are happy to hear that Mike & Bill took such great care of you throughout your recent experience. Thanks again and we'll see you next time!

February 22, 2023

VERY GOOD SERVICE AND FAST SERVICE FRIENDLY AND COURTEOUS SERVICE AND I DON'T HAVE ANYTHING ELSE TO SAY More

by PDOUCET44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Eisnor, Dan Obara
Feb 23, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate this awesome review! Our team looks forward to seeing you again at our service center! Thank you for rating us five stars! - Herb Chambers Hyundai of Auburn

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