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Herb Chambers Hyundai of Auburn

Auburn, MA

Overview
Employees
Reviews
Vehicles
4.7
1,362 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,362 reviews

May 09, 2023

I found this dealership to be very professional, knowledgeable, and very courteous, would recommend them to my family and friends More

by Bstanley65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2023 -

Herb Chambers Hyundai of Auburn responded

It's nice to hear that we've made the experience so great for you and we appreciate your feedback! We look forward to seeing you back in the future! Thank you! - Herb Chambers Hyundai of Auburn

May 08, 2023

Excellent service, from the time I pulled into service bay until was handed my keys. Great job Herb Chambers Hyundai Special thanks to Iffy and Stan .fir helping to upload my contacts More

by Paulav
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IFFY
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May 11, 2023 -

Herb Chambers Hyundai of Auburn responded

Hi Paula, We're glad Stan and Iffy provided five-star care and made the visit easier for you! We hope that you continue to enjoy your vehicle and look forward to your next service visit! Thank you! - Herb Chambers Hyundai of Auburn

May 06, 2023

Quick attention but not pressured. Answered questions well and trued to accommodate needs. Very Courteous.! More

by Jseanfinicane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nha Nguyen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate your five-star rating and feedback about your experience at Herb Chambers Hyundai of Auburn! We are glad to hear we were able to answer all of your questions and provide you with quick service without any pressure. Thank you for trusting us with your automotive needs!

May 05, 2023

I was satisfied with the service performed on my vehicle on the day it was done. More

by tima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Beckwith
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May 08, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! It means a lot to hear that you're satisfied with the service provided by our team and we hope you won't hesitate to reach out if we can be of assistance again in the future! - Herb Chambers Hyundai of Auburn

May 05, 2023

Everyone was extremely helpful and friendly. Speedy service. I will recommend this place to everyone More

by Stine822
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Herb Chambers Hyundai of Auburn responded

We're honored to receive your support! Thanks for visiting Herb Chambers Hyundai of Auburn and please don't hesitate to reach out the next we can be of service!

May 04, 2023

Iffy in service was great! ! It would have been nice if the prior service advisor that I worked with at my last oil change warned me about my breaks that required replacement th More

by Derms77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
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May 05, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate your honest feedback. We're so glad to hear that your experience with our service team was great! However, we apologize for any inconvenience caused by not being notified about your brakes during the last oil change. We take this seriously and will do better in the future to ensure that you receive the most comprehensive service possible.

April 24, 2023

My trip to Herb Chambers was by far the BEST car buying experience of my life, from test drive to signing to driving off the lot with my brand new Santa Cruz, I would honestly recommend the Hyundai or Toyo More

by Andrea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the wonderful review, Andrea! We're so glad our team could make this your best car-buying experience yet and we're thrilled to hear you're loving your new Santa Cruz. Please don't hesitate to reach out if there's anything else we can do for you!

Apr 26, 2023 -

Andrea responded

You deserve a great review and I will tell anyone that’s in the market to go and see you. Not this year but next, I will be in to have the tow package done.

April 24, 2023

I was pleased with the attention given to ensure that after the supply problems were solved the expediency taken to restore my vehicle in a timely fashion was accomplished. More

by Elsie E. Vassar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iffy and Bob
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Apr 26, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to hear that our team at Herb Chambers Hyundai of Auburn restored your vehicle in a timely manner! Thank you for taking the time to share your positive experience with us! We hope to see you again soon!

April 21, 2023

Although they were fully booked for months, there were able to squeeze me in for an oil change. The vaccines and washed my car as well. They really take good care of my car every single time. More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy
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Apr 24, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad we could help squeeze your vehicle in for an oil change, Dani! We hope to see you again for your next routine appointment! - Herb Chambers Hyundai of Auburn

April 14, 2023

Brittany was very professional and courteous and helpful Service is always top notch. Always very punctual More

by Susutmtmsusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
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Apr 17, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for trusting Herb Chambers Hyundai of Auburn with your service needs! Brittany & the team appreciate your kind feedback and look forward to seeing you next time!

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