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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,362 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,362 reviews

May 20, 2023

After an unexpected breakdown, Iffy provided great customer service. He was able to get a prompt diagnosis of the problem, get the part for my car sooner than expected, he also arranged for a driver t More

by Mariampalladino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna, driver & mechanics
May 23, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the kind review! We're thrilled to hear Iffy took such excellent care of you throughout this experience and we'll be sure to let him & the team know how much you appreciate their efficient service. Take care and please don't hesitate to reach out if we can be of assistance again in the future! - Herb Chambers Hyundai of Auburn

May 20, 2023

Helped me out very good No problem at all services are good call back to let me know it was done More

by paulbrunnell1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry don't remember his name
May 23, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate the kind words and five-star rating, Paul! We look forward to seeing you again soon! Thank you! - Herb Chambers Hyundai of Auburn

May 18, 2023

Iffy was the best. While driving home from Florida last weekend we developed car problems. My year old Hyundai Tuscon began slowing down on 95 and was barely moving. My More

by crhanson45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy
May 18, 2023 -

crhanson45 responded

Mr. Chambers, I just want you to know that your Hyundai service advisor, Iffy did an outstanding job regarding service on my 2022 Tuscon and getting my car fixed promptly. He listened to my horrible experience while traveling home from FL. and the blue link message stating possible engine problems and to seek service. He was very patient and reassuring as I told my story. I was so surprised when he called Wednesday stating the problem was resolved and car was ready for pickup. I am thrilled and want Iffy to know he was wonderful. Thank you Iffy

May 19, 2023 -

Herb Chambers Hyundai of Auburn responded

We're so glad Iffy could help you take care of this unfortunate issue with your Hyundai Tucson. It's never an easy experience to have unexpected car problems, especially so far from home! We hope the rest of your trip was great, despite this situation. We appreciate you leaving us this fantastic five-star review and hope your vehicle runs well and look forward to your next routine visit! Thank you! - Herb Chambers Hyundai of Auburn

May 17, 2023

Mt car broke down &was towed to herb chambers hyundai Auburn. It did not have appointment but they squeezed it in and had it back to me in 30 hrs from major repair. They would have had it back the next More

by linda54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept manager. don't remember her name, Dan Obara
May 19, 2023 -

Herb Chambers Hyundai of Auburn responded

We're sorry to hear about your vehicle's service issues, Linda. We are glad our team could help take care of it and appreciate your patience while we waited for the part to arrive. We hope your vehicle runs much smoother now and look forward to seeing you for routine maintenance in the future! Thank you! - Herb Chambers Hyundai of Auburn

May 17, 2023

Knowledgeable and efficient service. Ethan asked the right questions and explained the work done clearly: More

by Ppeanuts51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review! We're so happy that you enjoyed working with Ethan! -Herb Chambers Hyundai of Auburn

May 17, 2023

Service was fast and done in a timely manner. Ethan, the service coordinator was helpful and kept me informed during the service. More

by Bob06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
May 18, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your review with our team! We're honored that Ethan earned your 5 stars! We look forward to seeing you next time, Bob!

May 15, 2023

Competent Staff and good prices. Great place to buy a Hyundai Sonata Hybrid. Give them a shot. More

by Phil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Langevin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Torres
May 18, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate your support, Phil! Enjoy your Hyundai Sonata Hybrid and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

May 11, 2023

We worked with Najee who was great: easy going/very personable, patient and very helpful with my son being a first time car buyer. We saw a hybrid Tucson was due into the dealership and they let us kn More

by Cwein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie and Caitlin
May 15, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share this experience! We're pleased to know that Najee was personable and helpful with your son's first vehicle purchase. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Herb Chambers Hyundai of Auburn Team

May 10, 2023

Went to other dealers first. Even the one where we had leased our last three cars. They wanted to DOUBLE our monthly payment. We ended up with a less than 10% increase but with a More

by Ricksherman48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician
May 15, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for giving our Herb Chambers Hyundai of Auburn team an opportunity to earn your business! We're happy to hear you had a great experience with Stan and hope you enjoy your new SUV. Please don't hesitate to reach out if we can be of service again in the future!

May 09, 2023

Service department does a good job by getting customers in and out of the building for customers to go on with their daily activities. They also take the time to explain what needs to be done. Great servic More

by Bennett Amoah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan
May 11, 2023 -

Herb Chambers Hyundai of Auburn responded

Bennett, We're glad you had such a positive experience working with our team! We love to know you trust us with your vehicle's care and look forward to earning five stars again next time! Thank you for choosing Herb Chambers Hyundai of Auburn!

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