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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,380 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,380 reviews

October 04, 2023

This was the easiest car purchase I have ever made. The salesman was kind, knowledgeable and did not push. Very happy with my purchase! More

by Mary J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Herb Chambers Hyundai of Auburn responded

Mary, we're delighted to know that your car buying experience at Herb Chambers Hyundai of Auburn was smooth and stress-free. Enjoy your new ride!

October 03, 2023

We’ve been using this dealership on our Hyundai vehicles for many years. The service advisors are always awesome and listen to concerns. Great job! More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Herb Chambers Hyundai of Auburn responded

Hey Gail, thank you for the positive review! We're happy to know that you've had consistently great service experiences with our team at Herb Chambers Hyundai of Auburn. We'll see you next time! Safe travels!

October 02, 2023

Cars are great. I have bought 3 vehicles from this dealership. Service lead time the last few years is horrendous. We just purchased a new car, wanted a Hyundai but More

by JWL40
Recommend Dealer
No
Employees Worked With
Service Manager
Oct 11, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate your feedback and are sorry to learn about the difficulties you've experienced with our service department's scheduling. We understand how important timely maintenance is for our customers, and we're working on improving this aspect of our business. Your comments will certainly help us in that effort. If there's anything else you'd like to discuss or if I can assist further, please reach out directly at any time. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

October 02, 2023

Alex was great. We purchased this vehicle in March. The engine needed to be replaced. The dealer (McGovern) didn't tell us Hyundai has been been have engine issue. N More

by emewheels37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to know that Alex and our team at Herb Chambers Hyundai of Auburn were able to assist you with your vehicle's engine issue. It's important for us that our customers are informed about their vehicles, including warranties. Thanks for sharing your experience!

September 29, 2023

Jiffy was very nice. The dealership was very professional They did a great job. Thanks you More

by albertmsurabian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
Sep 29, 2023 -

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Hyundai of Auburn this awesome review, thank you!

September 29, 2023

Very smooth and easy turn in of lease and new lease if a new Santa Fe. Looking forward to establishing a long relationship with this -new to me -dealership. More

by tpproductions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Langevin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that your lease transition went smoothly at Herb Chambers Hyundai of Auburn. Thank you for choosing us! We hope to serve you again in the future. Enjoy the new Hyundai Santa Fe!

September 27, 2023

Prompt service. Upon arrival, the tech listened to other minor concerns. They produced answers while I waited for my oil change. They Now use synthetic oil which now More

by thmapplebeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tall slender male dark hair. Intake shorter elder gent white male
Sep 28, 2023 -

Herb Chambers Hyundai of Auburn responded

Thanks for the feedback! We're glad to know you appreciated our prompt service and attention to your concerns at Herb Chambers Hyundai of Auburn. Enjoy that increased mileage with the synthetic oil change! Safe travels!

September 25, 2023

New vehicle purchase. Experience with dealer and SteveMiller was excellent.Would recommend. Very satisfied with purchase More

by mjburns.home
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Hyundai of Auburn responded

M. J. Burns! We're delighted to know that you had an excellent experience with Steve and our team at Herb Chambers Hyundai of Auburn. Thank you for recommending us, we hope you enjoy your new vehicle!

September 23, 2023

I had An appointment for an oil change. The service advisor was great. The service was quick and I was Able to work while waiting. More

by cprifti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to know your oil change appointment went smoothly and efficiently at Herb Chambers Hyundai of Auburn. Thanks for choosing and sharing your positive experience with us! We'll see you next time. Safe travels!

September 22, 2023

Had 35 K service and oil change. Was supposed to get anti theft update but could not due to remote start. Hyundai is ditto be working on fix More

by Swirf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the 5-star rating! We appreciate your feedback and patience as we work on the anti-theft update. Our team at Herb Chambers Hyundai of Auburn is committed to providing top-notch service and see you again! Have a great ride!

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