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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,362 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,362 reviews

September 23, 2023

I had An appointment for an oil change. The service advisor was great. The service was quick and I was Able to work while waiting. More

by cprifti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to know your oil change appointment went smoothly and efficiently at Herb Chambers Hyundai of Auburn. Thanks for choosing and sharing your positive experience with us! We'll see you next time. Safe travels!

September 22, 2023

Had 35 K service and oil change. Was supposed to get anti theft update but could not due to remote start. Hyundai is ditto be working on fix More

by Swirf1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for the 5-star rating! We appreciate your feedback and patience as we work on the anti-theft update. Our team at Herb Chambers Hyundai of Auburn is committed to providing top-notch service and see you again! Have a great ride!

September 20, 2023

I went for an oil change and Iffy checked me in and got me serviced very quickly! More

by Lauger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy
Sep 21, 2023 -

Herb Chambers Hyundai of Auburn responded

Hi Lauger! Thank you for choosing us for your oil change, and we're delighted to hear that Iffy provided you with a prompt and efficient service experience at Herb Chambers Hyundai of Auburn. We greatly appreciate your positive feedback, and we'll make sure to pass your kind words along to Iffy.

September 19, 2023

I’ve never been more pleased in my life with customer service. As soon as I pulled into the dealership I was greeted by two gentleman that helped me get registered. Then I was shown to the next step wher More

by JeannieJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Herb Chambers Hyundai of Auburn responded

Hi Jeannie! We're delighted to know that you had such a positive experience at Herb Chambers Hyundai of Auburn. It's great to hear that Alex and the team provided excellent service! We appreciate your feedback and look forward to assisting with any future needs.

September 17, 2023

More money less work done no more vacuum the car out a lot of services not checked out More

by Maryjune.courtois1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Herb Chambers Hyundai of Auburn responded

Hi Mary! We appreciate your feedback and concerns regarding the recent service you received at Herb Chambers Hyundai of Auburn. We apologize if you felt that more money was spent on the service without an equivalent level of work done. Thank you for bringing this to our notice, which will help us to improve our services. Have a great day!

September 15, 2023

Was very nice and very good and great and very very good and great, GREAT! More

by Frenchn18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Herb Chambers Hyundai of Auburn responded

We appreciate you leaving us your great review! We hope you visit us again soon! - Herb Chambers Hyundai of Auburn

September 15, 2023

They suck over priced on oil change never use them again. ..never.ever 140.00 dollars More

by brianpebbles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Breton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iffy Egbuna
September 13, 2023

Initially I was shocked at the price of my oil change because I was under the impression that it was free until I reached 30,000 miles but Iffy explained the situation and also took $50 off the price. Th More

by Rcjohnson1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
Sep 14, 2023 -

Herb Chambers Hyundai of Auburn responded

Thank you for sharing your feedback! We're glad to hear that Iffy was able to explain the situation and make the necessary adjustments to your oil change cost. We appreciate your understanding, and we're here to assist you with any future needs. Safe travels!- The Herb Chambers Hyundai of Auburn Team

September 11, 2023

Car ready as promised, friendly staff, comfortable & clean accommodations for customers waiting area, easy check-in & check-out process. More

by pagm54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iffy Egbuna
Sep 13, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to know that you had a positive experience at Herb Chambers Hyundai of Auburn, from the readiness of your car to our clean and comfortable waiting area. Thanks for sharing!

September 07, 2023

Herb Chambers in Auburn is wonderful. Iffy my Service Rep was courteous, knowledgeable and listened to what my car needed. He worked with me to make another appointment when the car par More

by Jmarki9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iffy Egbuna
Sep 08, 2023 -

Herb Chambers Hyundai of Auburn responded

We're glad to know that Iffy and our team at Herb Chambers Hyundai of Auburn were able to provide you with a top-notch service experience. Thanks for the 5-star rating and review! We'll see you next time. Safe travels!

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