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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,397 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,397 reviews

January 22, 2024

Great service department. They communicated to me from start to finish about my vehicle being serviced ! More

by ak87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi AK! We're glad to know that you had a great experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for clear communication throughout the process! Thanks for your review.

January 19, 2024

That was SO EASY! Courtesy, professionalism, efficiency, good manners and kind consideration. Can you believe I’m describing a car dealership?! More

by Happy Hyundai Driver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Langevin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison answered my calls
Jan 19, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that your experience with Herb Chambers Hyundai of Auburn was smooth and enjoyable! We strive for professionalism, efficiency, and kindness in all our interactions. Thanks for the review!

January 18, 2024

Very convenient very professional Nigel the salesman was excellent. Finances was fantastic wonderful vehicle. It was very helpful. More

by tjmorin60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Saladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a convenient and professional experience with our team at Herb Chambers Hyundai of Auburn. Your kind words about Nigel are much appreciated! Enjoy your new vehicle, and thank you for the review.

January 16, 2024

Service is was perfect. Alexandra is Great services as customers assistance. Thank Hyundai Auburn. Thank Carlos More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Technician
Jan 17, 2024 -

Herb Chambers Hyundai of Auburn responded

Rudy, we're glad to know you had a perfect service experience with Alexandra and Carlos at Herb Chambers Hyundai of Auburn. Thanks for your review! We'll see you next time. Safe travels!

January 15, 2024

This dealership was great , they were very welcoming, they took care of me quick and talked with nothing but respect. It was truly a great experience. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Stephanie! We're so glad to know that you had a great experience at Herb Chambers Hyundai of Auburn. We pride ourselves on our welcoming atmosphere and respectful service. Thanks for the review!

January 12, 2024

I own a 2016 Hyundai Tucson and was having problems that started awhile ago when I called Hyundai in Auburn and spoke with Joshua about what was happening I was told to bring the car in to be checked after More

by violarodriguez62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Herb Chambers Hyundai of Auburn responded

Viola, we're glad to know that Joshua and our team at Herb Chambers Hyundai of Auburn were able to assist with your Tucson's issues. We appreciate your patience during the process and apologize for any inconvenience caused by not having a loaner car available. Enjoy driving your fixed-up Hyundai!

January 12, 2024

This dealership helped discover an issue another dealership did where they didn’t repair my vehicle correctly! They discovered the source of the noise and fixed my car. The service department also h More

by Hello!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra
Jan 16, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi! We're glad to have been able to help you out with your vehicle at Herb Chambers Hyundai of Auburn! Our service department always aims for top-notch quality. Thanks for the shout-out about our specials, too!

January 09, 2024

Alexandra is ok good service. The problem is not about her, is about the dealer More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
2.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Hyundai of Auburn responded

Rudy, I'm concerned to see this review and would like the opportunity to get some additional feedback about your experience. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Rusty Clifford - General Manager - rclifford@herbchambers.com

January 08, 2024

They helped me with purchasing my car. I like the car. Got the value of my trade in More

by Dianejones12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Diane, we're delighted to hear you had a great car-buying experience with us at Herb Chambers Hyundai of Auburn! Thank you for choosing us! Enjoy the new ride!

January 05, 2024

The Hyundai service department was efficient and friendly… The waiting room is very comfortable and they’re pretty much on time as promised… Thank you so much! More

by dlblack319
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a positive experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for efficiency and comfort for our customers. Thanks so much for your feedback!

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