Herb Chambers Hyundai of Auburn

Very accommodating a shorter wait than expected very satisfying experience everyone I dealt with was very polite. satisfying experience everyone I dealt with was very polite. More

Excellent very satisfied good customer service a nice environment and nice people to work with thank environment and nice people to work with thank More

Great service. Friendly staff…excellent sales team. My family continues to buy cars here. We also continue to have them Serviced here! Friendly staff…excellent sales team. My family continues to buy cars here. We also continue to have them Serviced here! More

Stan was a great salesman. He was kind and helpful. The whole team was very professional and courteous. I am pleased to say I love My Tucson. He was kind and helpful. The whole team was very professional and courteous. I am pleased to say I love My Tucson. More

Very polite and accommodating. I am looking forward to future appointments for maintaining of my vehicle. I am looking forward to future appointments for maintaining of my vehicle. More

Great experience at Herb Chambers Hyundai! First service on my new Kona and what a treat to get it back cleaned and washed. Herb Chambers does it right! Two thumbs up Jeff :) First service on my new Kona and what a treat to get it back cleaned and washed. Herb Chambers does it right! Two thumbs up Jeff :) More

I was questioned in length about the price I was quoted for my tires even though I placed the order on the website! I was not happy that he kept questioning the price ! I had the email as proof! Then he as for my tires even though I placed the order on the website! I was not happy that he kept questioning the price ! I had the email as proof! Then he asked if I had called about a loaner - again ordered on the website ! More

Brought 2020 kona EV to dealership to fix gear reduction noise. Was done in a couple of days. Alexandra was very communicative and sweet noise. Was done in a couple of days. Alexandra was very communicative and sweet More

We used to use a dealership closer to us in the city. We started with Herb Chambers a couple years ago since we moved to another different part of worcester. Vehicle and Maintenance, they needed to keep We started with Herb Chambers a couple years ago since we moved to another different part of worcester. Vehicle and Maintenance, they needed to keep it overnight. They picked us up today at our house and brought us back to the dealership at no charge. They fixed something for free that we had broken by accident. And they even took about 5% off the total bill as well as giving us all the deals they had! Thank you, Jeff for being so awesome! More

I called about 2 months ago, and was given an appointment for Nov 1. I delivered the car about 4:00 pm on Tuesday, Oct 31, and filled out a simple form with identifying information. I waited all day Wed, Nov for Nov 1. I delivered the car about 4:00 pm on Tuesday, Oct 31, and filled out a simple form with identifying information. I waited all day Wed, Nov 1, and heard nothing. Wanting the car back, I called about 5:00 pm, and was told the person assigned the car had gone home, and no one knew any status. I was told I could speak with the person the next morning, Nov 2. I was told I could pick up the car, so we drove over, arriving about 5:15 pm on Nov 1. I was given the key fob, and took the car. I called on Nov 2 and spoke with the correct associate. He told me they had not done the required testing, despite having the car all day Wednesday, and that I would have to bring the car back for the necessary testing. I am still pondering if I will even bother. I am also searching for the next closest Hyundai dealer. Needless to say, I was not impressed. I do not remember the person's name. More