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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,396 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,396 reviews

February 05, 2024

Easy to schedule, pleasant staff, clean facility, nice waiting area with coffee and vending machines. More

by chartier36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers Hyundai of Auburn responded

Chartier, we appreciate your positive feedback and shoutout to our team at Herb Chambers Hyundai of Auburn! We hope to serve you again in the future. Safe travels!

February 05, 2024

Got my Kona’s oil changed today at Herb Chambers Hyundai in Auburn and as usual it was a pleasant experience. My car was taken in right away and I was on my way in 45 minutes. Everyone is polite and profess More

by Ekennedy55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know that your maintenance visits at Herb Chambers Hyundai of Auburn have been consistently pleasant. We appreciate you choosing us for your Kona's needs and look forward to continuing the professional service! Safe travels!

February 02, 2024

Great experience. I love my new Hyundai Ionic 5 Marty was very knowledgeable and accommodating with me More

by Lynne D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Herb Chambers Hyundai of Auburn responded

Lynne, we're delighted to know you had a great experience with Marty at Herb Chambers Hyundai of Auburn. Enjoy your new Hyundai Ioniq 5!

February 01, 2024

Steve was very helpful and explained the whole process very clearly. I would recommend them for your car search More

by Jim Granger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Herb Chambers Hyundai of Auburn responded

Jim, we're glad to know Steve was able to assist you effectively during your car search at Herb Chambers Hyundai of Auburn. We appreciate your recommendation and hope to see you again! Safe travels!

February 01, 2024

My 3 year old car died on 11/10/ 2023. The engine was blown. I had it towed to the dealership. The problem was a very common defect which I was never notified of. I was told that it would More

by mommadlo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Chambers Hyundai of Auburn responded

We're sorry to hear about this issue and appreciate your feedback. We cannot locate you in our system and want to help resolve these concerns. Please email us your contact information and we'll reach out as soon as possible. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

January 31, 2024

Very good customer service and response time. Everything went quick and efficiently when I purchased my car. More

by btsheldon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a quick and efficient car-buying experience at Herb Chambers Hyundai of Auburn. Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

January 27, 2024

People are professional and friendly, they were very informative when answering my questions. The building was clean and the waiting area is comfortable More

by mcssjc85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know you found our team at Herb Chambers Hyundai of Auburn professional and friendly. We strive to provide a comfortable environment for all our customers, so it's great that we hit the mark with you!

January 25, 2024

Great service by Hyundai of Auburn. Great customer service and technical support. Keep it up. More

by peter.inoti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Herb Chambers Hyundai of Auburn responded

Peter, thank you so much for the wonderful review! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

January 24, 2024

The experience was great. He was very knowledgeable about what I asked him and told me before they started working on my vehicle how much it would cost. Very content with th More

by Blazinmoe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel A
Jan 24, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Blazin! We're glad to know that you had a great experience at Herb Chambers Hyundai of Auburn and found our team knowledgeable. It's important for us that our customers are informed about their vehicle services, so we appreciate your feedback! Enjoy the ride in your Santa Fe!

January 22, 2024

Great service department. They communicated to me from start to finish about my vehicle being serviced ! More

by ak87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi AK! We're glad to know that you had a great experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for clear communication throughout the process! Thanks for your review.

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