Herb Chambers Hyundai of Auburn

I went to the dealership mainly to get an idea about cost and payments for a Hyundai Sonata. I was interested in a new vehicle and since my current vehicles were paid of I didn't want to have large payments. and payments for a Hyundai Sonata. I was interested in a new vehicle and since my current vehicles were paid of I didn't want to have large payments. I spoke with the salesman, Mathew and he suggested a 2010 which he could give me a good deal. He also gave me a very good trade in value for my Jeep which made the cost per month acceptable enough for me to purchase the car on the spot. I felt as though I was being helped, not pressured. More

Matt Newhouse is the finance manager that I spoke with concerning the interest% rate and payment arrangement. Marty was the salesmen working with me, working with Matt. The entire process was moving alo concerning the interest% rate and payment arrangement. Marty was the salesmen working with me, working with Matt. The entire process was moving along at MY pace, not the dealership. I felt very in control and both Matt and Marty not only answered every question I had but they made everything clear and made sure I understood everything all along the sales process. Marty made sure the car was in top shape when my wife went to pick it up. There was a minor scratch on the interior that we were concerned about and he had it fixed within 1 day of us owning the car. What can I say about Matt. Smart, educated and friendly. He wanted to make sure we were happy with the car. Anything we needed Matt and Marty provided. My wife Sylvia was very happy as well. I would recommend anyone to come to Herb Chambers in Auburn. Just a great group of professional people who aren't out for your money, but to genuinely make you happy. A++. Car bought was a 2010 Hyundai Sonota More

After seeking and being turned away at 4 different places I stoped into Herb Chambers, Roberto Contreras came out and realy worked hard at finding me a nice car He was really good to me. Thank you for bein I stoped into Herb Chambers, Roberto Contreras came out and realy worked hard at finding me a nice car He was really good to me. Thank you for being as nice as you were. May 2010 Gail Frank More

I had a very bad experince at a different Hyundai dealer ::waves at Lia-Enfield with one finger:: Roberto sensed ny discomfort, and immediately put me at ease. In the past, I have always had a man co ::waves at Lia-Enfield with one finger:: Roberto sensed ny discomfort, and immediately put me at ease. In the past, I have always had a man come with me to close the deal on a car I wanted, but I know what I want, and I shouldn't have to ask for a man's help. Roberto made the experience comfortable for me. No high pressure, no leaning across the desk in a threating manner, no blocking my access to the door, no refusing to give back my credit card (I'm looking at you, Enfield). Good experience with Roberto and very pleased with the car (2010 V6 Sonata SE) Still breaking her in, so haven't let her loose yet. More

dont buy your car here!!!!!!!!!!!!!!! they dont fix anything right!!! my airbag light has been on for 5 yrs!!! they couldnt fix it now the warranty is up and they want me to pay 120$/an hr so they can anything right!!! my airbag light has been on for 5 yrs!!! they couldnt fix it now the warranty is up and they want me to pay 120$/an hr so they can dianostic the problem???? the f---in car was in the shop 4 different times for this since i bought it!! as soon as your warranty is up beware!!!!!!!!!!!!!! service advisors will drop you quick! you ask to speak to the service manager he's not available or he will call you back not!!! I plan on standing on the corner with a sign!! I'm full time military and i got screwed here! More

I went into this dealership expecting to have to do everything I could to not allow the manipulating car sales people to push me into buying a car I could not afford. I ended up being very pleasantly everything I could to not allow the manipulating car sales people to push me into buying a car I could not afford. I ended up being very pleasantly surprised. No high pressure sales tactics. Very pleasant and respectful staff. Mike gave me a fair price for my trade, a great price on my new 2010 Elantra and a great rate (although rate is based on credit they didn't try to say we did not qualify..which I have seen done before with less ethical dealerships). If there was a down side it was the ad and the fact that they tack on a couple of thousand to the MSRP. The ad could be taken as misleading stating $5000 for trade in 0% interest etc. but you have to read the fine print where it is based on Invoice (added price) and 0% was for the Sonata. It does state it in the ad and they all (not only car dealerships)use these Marketing/Advertising strategies and it is not Mike Stan or Matt's issue. As a matter of fact Mike and Stan were up front and honest about it from moment one. I just think it would be nice if the customer didn't have to sort through all that and I'm sure Mike and the Sales team would have less bruises at the end of the day if they didn't have to explain the ad. This is not a sleazy dealership it was actually a very honest up front dealership ..my only complaint is that I wish the ad reflected that. BTW - I love my new car!! More

This was the absolute best car buying experience I've had. I was in & out within an hour & drove off with a new hyundai accent blue model. The car has been great after two weeks of driving. Highly reco had. I was in & out within an hour & drove off with a new hyundai accent blue model. The car has been great after two weeks of driving. Highly recommend this dealer & this after shopping at 3 other hyundai dealerships. More

I had originally gone into this dealership after seeing an ad in the paper...well, this was a bait and switch....and we were treated like dirt because we had difficult credit. They literally refused to le an ad in the paper...well, this was a bait and switch....and we were treated like dirt because we had difficult credit. They literally refused to let us test drive a Tucson...instead they tried to sell us a Ford Escape with mechanical problems. If I wanted a Ford, I would have gone to a Ford dealer. We are not stupid. We were badgered...they insisted we purchased right then and there or no deal at all...well, all I can say is thank you for being so awful....you sent us right to another Hyundai Dealership and it was worth the hour drive. Bill Dube Hyundai in Wilmington knows how to treat people and earn customers...I think you guys need to take a lesson from them. Oh, and by the way, we love our new Tucson that we got at a great price and a great interest rate at the OTHER dealership ! More

I geat great service at this dealership every time i go!!!!Not something i can say about my previous dealer in leominster. Bob the service manager is a gentleman and I will definatly be buying my next c go!!!!Not something i can say about my previous dealer in leominster. Bob the service manager is a gentleman and I will definatly be buying my next car from Herb Chambers not the other guy!! thanks guys More

OH AND BY THE WAY EVERY TIME I NEED WASHER FLUID I JUST STOP BY THE DEALERSHIP AND THEY FILL UP MY WASHER FLUID FOR ME. I HAVE NEVER HAD ADEALER GIVE ME ANYTHING FOR FREE, BUT THAT IS JUST THE WAY THEY TRE STOP BY THE DEALERSHIP AND THEY FILL UP MY WASHER FLUID FOR ME. I HAVE NEVER HAD ADEALER GIVE ME ANYTHING FOR FREE, BUT THAT IS JUST THE WAY THEY TREAT YOU. IT FEELS GREAT TO HAVE SOMEONETREAT YOU LIKE ROYALTY EVERYTIME YOU GO THERE EVEN IF YOU ARE THERE FOR A FREE SERVICE More