Herb Chambers Hyundai of Auburn

Another bad experience at Herb Chambers of Auburn. Their service dept. has gone from a 10 to a 1. My daughter specifically asked if all fluids would be checked in her car today, Joshua French said yes Their service dept. has gone from a 10 to a 1. My daughter specifically asked if all fluids would be checked in her car today, Joshua French said yes. Her antifreeze is at the minimum line. Joshua said that you don’t want it higher than that when the car heats up. I don’t know if that’s correct. Wiper fluid chamber is empty. He said that should have been filled. The same thing happen to me in April. Wiper fluid empty and antifreeze level was significantly below the minimum level when I got the car home. I was told where I could buy the recommended antifreeze by the young woman who was the service advisor. The quality of their service has deteriorated significantly. Now I need a local mechanic to check if everything else was done. Avoid Herb Chamber service department at all cost! More

This was my first service on my new Hyundai and it was the most efficient and quick service I have ever gotten anywhere. the most efficient and quick service I have ever gotten anywhere. More

My salesman did a great job and the transaction went smoothly. The extended staff was helpful too smoothly. The extended staff was helpful too More

We’ve worked with Marty now for about 15-20 years! He’s never steered us wrong with cars! Hyundai has always been a good car for us. He’s never steered us wrong with cars! Hyundai has always been a good car for us. More

Professional, friendly informative was the experience that we had with Tim our sales associate at this dealer. that we had with Tim our sales associate at this dealer. More

Excellent services to customers. Service technicians go extra miles to explain all available alternatives to customers Service technicians go extra miles to explain all available alternatives to customers More

The sales crew is professional and they are able to make everything work out right.... and the service department is equally as good.... we have bought five cars from Herb Chambers and when we're ready we'l everything work out right.... and the service department is equally as good.... we have bought five cars from Herb Chambers and when we're ready we'll buy the next one from there too More

Worked with Najee Walker. Asked him if they could beat an offer I received and they did. Quick and to the point no xx I’d recommend Najee to anyone who looking for an honest d Asked him if they could beat an offer I received and they did. Quick and to the point no xx I’d recommend Najee to anyone who looking for an honest down to earth guy Very pleasant experience all around and process was smooth for beginning to end More

Alex did an outstanding job she was there for me every time I had a question she answered all my questions. She’s very knowledgeable. She’s very professional everybody else that I don’t know was the same time I had a question she answered all my questions. She’s very knowledgeable. She’s very professional everybody else that I don’t know was the same way. I can’t say enough about the dealership. I’m thinking about buying the second car again, and I will definitely see my salesman manager on my salesman and will definitely do business with you again and like I said it was a pleasure doing business with you. Everything was done to the highest of standards. Thanks again. More

Super helpful in getting us what we wanted. Made the process very easy and no pricing games, everything was upfront. Made the process very easy and no pricing games, everything was upfront. More