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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,396 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,396 reviews

February 24, 2024

Joshua, in service, was great. He took the time to listen to my inquires and provided me with answers. Service was done in an appropriate time frame, I was just surprised that a w More

by JoseA.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Hyundai of Auburn responded

Jose, we're glad to know Joshua provided you with great service at Herb Chambers Hyundai of Auburn. We appreciate your feedback about the car wash and will take it into consideration for future improvements. Thanks!

February 23, 2024

My husband and I bought 2 new cars (one for each of us) and we worked with Stan both times. Stan is very knowledgeable and pleasant to deal with. He was very helpful and took great care of us in both of ou More

by ubelau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that Stan was able to assist you with both of your new car purchases at Herb Chambers Hyundai of Auburn. We appreciate the positive feedback and look forward to serving you again in the future!

February 23, 2024

I feel good going there. The team its great and they are doing a great job! Thank you! More

by daniela p
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Miguel A *****
Feb 23, 2024 -

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Hyundai of Auburn this awesome review, thank you!

February 21, 2024

Fantastic customer service all around! !!! Went to the service department had condensation in my rare right side, left light, spoke with Jeff in the service department he ordered my part ca More

by yellenellen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician
Feb 21, 2024 -

Herb Chambers Hyundai of Auburn responded

We're so glad to know that Jeff and our service team at Herb Chambers Hyundai of Auburn were able to assist you efficiently! We strive for outstanding customer service, and it's great to see we hit the mark. Thanks for sharing your experience with us!

February 20, 2024

Najee made us feel relaxed and did a fantastic job at getting us in the right car. He was very helpful and knowledgeable. He did a great job! More

by Tdaviest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Herb Chambers Hyundai of Auburn responded

It's great to know that Najee was able to help you find the right car at Herb Chambers Hyundai of Auburn. We appreciate your kind feedback and hope to serve you again in the future. Have a great ride!

February 16, 2024

Marty is the best! I’ve been going to Marty to get a new lease since I got out of college in 2011. He makes it such an easy process and knows exactly what he’s doing. H More

by Mattcarlo23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Hyundai of Auburn responded

It's fantastic to know that Marty has been able to provide you with such great service over the years at Herb Chambers Hyundai of Auburn. We appreciate your loyalty and look forward to assisting you in the future!

February 15, 2024

Friendly, kind, professional. They were able to provide me with additional information and were very knowledgeable. More

by Asull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Asull, we're delighted to know our team at Herb Chambers Hyundai of Auburn was able to provide you with the information and professional service you needed. We look forward to serving you again! Safe travels!

February 10, 2024

Wonderful experience with the folks here. More than accommodating, helpful and kind. They went out of their way for me. More

by ShanW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a wonderful experience with our team at Herb Chambers Hyundai of Auburn. Thank you for choosing us! We'll see you next time. Safe travels!

February 09, 2024

I had a great experience at Herb Chambers Hyundai, Auburn, MA. Tim was the sales associate who helped me and he did a great job explaining the whole process, no pressure, and answered my questions. Wh More

by soccmom1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Langevin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that Tim was able to guide you through the purchase process and help familiarize you with your new Hyundai Tucson at Herb Chambers Hyundai of Auburn. We appreciate your recommendation, thank you for sharing this positive experience! Have a great ride!

February 06, 2024

Always a pleasant experience. Service was on time and completed in timeframe estimated . I relaxed in the service wait room where they have complimentary hot beverages, water and More

by Nannadukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Michael
Feb 07, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know you had a pleasant experience at Herb Chambers Hyundai of Auburn. It's great that our team was able to provide efficient service and leave your car sparkling clean! Safe travels!

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