Herb Chambers Hyundai of Auburn

We visited another Hyundai showroom on Wednesday, May 26th and test drove the Hyundai SE. Although the salesman there was very accommodating, another female negotiating the pricing was very unprofession 26th and test drove the Hyundai SE. Although the salesman there was very accommodating, another female negotiating the pricing was very unprofessional and appeared to be on some sort of power trip. As a result of her behavior, we decided to purchase the vehicle from Herb Chambers. Kym, Ira, and especially Roberto showed exceptional professionalism. Roberto went above and beyond what we expected to make sure that our daughter recieved her graduation gift today by personally delivering the vehicle to our home and spending time to explain all the features to her. We are very pleased with your staff and we think they deserve recognition for making our purchase a quick and painless process. We would recommend anyone to your dealership with confidence. Thank you again!!! We wish you all the best. Risa and Brian More

I tried purchasing a Hyundai Tuscon for 3 1/2 months from the Central Auto Group and it was nothing but a nightmare dealing with this dealership. It was one lie after another from the General Manager on from the Central Auto Group and it was nothing but a nightmare dealing with this dealership. It was one lie after another from the General Manager on down to sales people. I finally asked for my deposit back and went to Herb Chambers the following day and it was nothing but an enjoyable experience. I would definitely recommend this dealership to anyone looking to purchase a Hyundai product. Irene More

My husband and I went to Herb Chambers of Auburn after visiting other car dealerships in the area. I had my eye on a Honda CRV but still was "looking around". I was not too confident in buying a car from visiting other car dealerships in the area. I had my eye on a Honda CRV but still was "looking around". I was not too confident in buying a car from them because of a past problem with another Herb Chambers on a warranty issue. But we decided to look at a Tucson. We met with Rudy Mago, one of their Sales Associates. From the beginning, Rudy listened to my reservations and my list of "wants" in a car I would like to buy. First of all, Rudy was a pleasure to meet. He was well groomed, professional,and very personable. He listened to me,then he spoke. That is so important to a customer. Listening. It was a busy day at the dealership (Memorial Day weekend) but he was very attentive. We were offered beverages several times during our stay. We were there several hours. He patiently explained leasing versus buying and we went back and forth with this. My husband and I were on a time restraint due to an appointment. So, Rudy hands us the keys to a white Santa Fe with tan interior which is exactly what I wanted color wise and states " go run your errands and tell me what you think ", so off we go. We were not even thinking of a Santa Fe,I know car dealerships do not want you to leave, but, I didn't feel pressured. As we drove and did our errands we found we really like the car. When we returned to the dealership, the next thing I knew I was "banging the gong" in the showroom. With Rudy, what we talked about in the beginning is what I ended up with. If it wasn't for Rudy's honesty, attentiveness, and listening skills, I don't know if I would have changed my mind after my past experience. But, Rudy has changed my mind. I recommend anyone looking to purchase a car/SUV to see Rudy Mago at Herb Chambers in Auburn. Thank you Rudy! I LOVE MY SANTA FE!!!!! April & Chris Murray More

My overall experience today was excellant. I gave it a 5 all around. The salesman and banking specialist were very friendly and sensitive to my needs. I was very comfortable with Jeff as he made me feel rig all around. The salesman and banking specialist were very friendly and sensitive to my needs. I was very comfortable with Jeff as he made me feel right at home. I wasn't there very long as they were not busy so I got alot of attention. I would highly recommend your dealership to friends nd family. I have bought numerous vehicles from Herb Chambers Hyundai in the past and will continue to go back. More

I recently visited your dealership looking for a new Sonata for my mother. Your salesman, Dan Garney was extremely polite, attentive, informative and patient in helping us find the right car at the rig Sonata for my mother. Your salesman, Dan Garney was extremely polite, attentive, informative and patient in helping us find the right car at the right price. My mom loves her brand new 2009 Hyundai Sonata SE. She and I came away very impressed with both, Dan, and his sales manager, Ira's (I think that was his name) help with our purchase. Thank you for working with us without the high pressure sales you usually receive at other dealerships. It was a pleasant experience shopping Herb Chambers Hyundai, and we believe we got a super deal on a new car. I would also like to add that this is our family's second Sonata purchase from you in eight years. Thanks for delivering such a wonderful product. I will continue to recommend your dealership to others. Sincerely, Lisa Ryan Dudley, MA More

I went to the dealership mainly to get an idea about cost and payments for a Hyundai Sonata. I was interested in a new vehicle and since my current vehicles were paid of I didn't want to have large payments. and payments for a Hyundai Sonata. I was interested in a new vehicle and since my current vehicles were paid of I didn't want to have large payments. I spoke with the salesman, Mathew and he suggested a 2010 which he could give me a good deal. He also gave me a very good trade in value for my Jeep which made the cost per month acceptable enough for me to purchase the car on the spot. I felt as though I was being helped, not pressured. More

Matt Newhouse is the finance manager that I spoke with concerning the interest% rate and payment arrangement. Marty was the salesmen working with me, working with Matt. The entire process was moving alo concerning the interest% rate and payment arrangement. Marty was the salesmen working with me, working with Matt. The entire process was moving along at MY pace, not the dealership. I felt very in control and both Matt and Marty not only answered every question I had but they made everything clear and made sure I understood everything all along the sales process. Marty made sure the car was in top shape when my wife went to pick it up. There was a minor scratch on the interior that we were concerned about and he had it fixed within 1 day of us owning the car. What can I say about Matt. Smart, educated and friendly. He wanted to make sure we were happy with the car. Anything we needed Matt and Marty provided. My wife Sylvia was very happy as well. I would recommend anyone to come to Herb Chambers in Auburn. Just a great group of professional people who aren't out for your money, but to genuinely make you happy. A++. Car bought was a 2010 Hyundai Sonota More

After seeking and being turned away at 4 different places I stoped into Herb Chambers, Roberto Contreras came out and realy worked hard at finding me a nice car He was really good to me. Thank you for bein I stoped into Herb Chambers, Roberto Contreras came out and realy worked hard at finding me a nice car He was really good to me. Thank you for being as nice as you were. May 2010 Gail Frank More

I had a very bad experince at a different Hyundai dealer ::waves at Lia-Enfield with one finger:: Roberto sensed ny discomfort, and immediately put me at ease. In the past, I have always had a man co ::waves at Lia-Enfield with one finger:: Roberto sensed ny discomfort, and immediately put me at ease. In the past, I have always had a man come with me to close the deal on a car I wanted, but I know what I want, and I shouldn't have to ask for a man's help. Roberto made the experience comfortable for me. No high pressure, no leaning across the desk in a threating manner, no blocking my access to the door, no refusing to give back my credit card (I'm looking at you, Enfield). Good experience with Roberto and very pleased with the car (2010 V6 Sonata SE) Still breaking her in, so haven't let her loose yet. More

dont buy your car here!!!!!!!!!!!!!!! they dont fix anything right!!! my airbag light has been on for 5 yrs!!! they couldnt fix it now the warranty is up and they want me to pay 120$/an hr so they can anything right!!! my airbag light has been on for 5 yrs!!! they couldnt fix it now the warranty is up and they want me to pay 120$/an hr so they can dianostic the problem???? the f---in car was in the shop 4 different times for this since i bought it!! as soon as your warranty is up beware!!!!!!!!!!!!!! service advisors will drop you quick! you ask to speak to the service manager he's not available or he will call you back not!!! I plan on standing on the corner with a sign!! I'm full time military and i got screwed here! More