Herb Chambers Hyundai of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,387 reviews
Dealing with Dan was a great experience. He was friendly and courteous. Dan did not pressure us and worked with us. He got us the best deal possible when comparing other dealerships.The whole process was a and courteous. Dan did not pressure us and worked with us. He got us the best deal possible when comparing other dealerships.The whole process was a wonderful experience and I would recommend any Futher car buyers to ask for Dan. the whole team was fantastic!! More
Derek Cabrera did everything! Before getting into the car for a test drive, Derek spent time walking around the car and explaining why the Elantra 2011 was a great choice. Everything after that was abov car for a test drive, Derek spent time walking around the car and explaining why the Elantra 2011 was a great choice. Everything after that was above and beyond customer service! Even spending time in finance with Jean was easy. Before coming to this dealership, I was the one asking around if anyone knew a car dealer...now I will be proud to refer them to Derek. More
Kyle Kavannagh was my sales man. He found me the perfect deal for my price range and made sure all of my needs were met. I recommend him to anyone shooting to by a new or used car. The finacial manager al deal for my price range and made sure all of my needs were met. I recommend him to anyone shooting to by a new or used car. The finacial manager also hooked me up with a 100,000 mile warranty, the car only has 8,500 miles :), which dropped my interest rate two percent to 4.2 percent. Not much more to say. I recommend this dealer and this sales man to go with it, things went smooth. More
I very much enjoyed working with both Matt (sales) and Matt (finance). They were nice people, helpful and never pressured me in any respect. We worked through a process and ended up making each other happ Matt (finance). They were nice people, helpful and never pressured me in any respect. We worked through a process and ended up making each other happy. It might have been nice had a manager come over to meet me, simply because I was buying an expensive car (Equus), but it was not necessary because Matt and Matt took care of me. More
From the beginning of my visit to the time I signed the paperwork, the folks at Herb Chambers were friendly, low-pressure and seemed genuinely interested in getting me into a good car at a good price. I wo paperwork, the folks at Herb Chambers were friendly, low-pressure and seemed genuinely interested in getting me into a good car at a good price. I worked specifically with one salesperson, who was assisted by one manager and finalized the deal with a single business manager, all of whom were friendly and efficient at their jobs. An excellent experience overall. More
It was a very pleasant experience. We walked in told him what our situation was, that we had been looking at cars all day and couldn't find anyone who was willing to work with us and help us be able to affo what our situation was, that we had been looking at cars all day and couldn't find anyone who was willing to work with us and help us be able to afford a car as well as being able to get the best family vehicle. Jeffrey Allen did one thing that not one other single car salesman did and that is what I found to be the most memorable and the reason I am so pleased he sold us our car. He answered all my questions with a smile and never made me feel like it was a stupid question and he let me sit in the car. Letting me actually interact with the car I was going to buy was HUGE for me. I really appreciated all his help. More
This is my second purchase of a new Hyundai from Herb Chambers and the second with Marty Reardon. I was so satisfied with the experience with Marty that I asked for him this time. I have bought many ca Chambers and the second with Marty Reardon. I was so satisfied with the experience with Marty that I asked for him this time. I have bought many cars in my lifetime and this guy is no doubt the best sales person I have ever worked with. He takes all your concerns to heart and makes you feel that he really cares and that he wants you to be very happy with your purchase. I told him exactly what I wanted after searching the internet. He found the correct car even to the correct color..He did not try to sell me something close to but found exactly what I wanted. My wife and I appreciate those cards in the mail and occasional calls checking to see everything is ok with us and the car..This just didnt happen once but through out the 4 years I had the other car. Keep up the good work Marty! Dealerships need more sales people like this. Thanks Bob and Aline More
I purchased a new 2011 Hyundai Sante Fe from Herb Chambers. It was the first time I had dealt with the dealership. I had a problem shortly afterward that needed correcting and the dealership took c Chambers. It was the first time I had dealt with the dealership. I had a problem shortly afterward that needed correcting and the dealership took care of it immediately, telling me time and again that they wanted me to be happy, that customer service was their first priority, and that their business and reputation was built on positive relationships. Now I believe it. It's easy to have a good experience when everything goes well. It's harder to do that when there an issue that arises. Herb Chambers did what it said it would do. I would recommend Herb Chambers to anyone looking, not only for a new car, but for a relationship with a car dealer. The people, the prices, and the service are real, and the satisfaction is, too (I'm a happy customer if you haven't figured that out yet). Thanks Rusty and Dan for your excellent customer service and for representing Herb Chambers so well. Now it's time to enjoy the Santa Fe -- and I am! More
I have had the most amazing experience with all three people here. I was quoted a price by Kelsey that I thought was too good to be true. So I took the quote and went down the street to Herb Connelly who people here. I was quoted a price by Kelsey that I thought was too good to be true. So I took the quote and went down the street to Herb Connelly who promised they would honor it and told me it was impossible that Herb Chambers would honor it. They all laughed at me and called me to innocent about cars to know that I did not read the fine print. I called Kelsey again who promised they were honest. When I got down to Herb Chambers- way out of the way for me but worth every mile to travel they were so nice and honored everything AND more!!! They did not look after anything but ME. This is why I will now sending my family to these three wonderful people who are the ONLY honest car dealers. I am SO pleased! Can you imagine the DELIGHT I had when I called Eric manager at Herb Connelly who told me that I was being swindled when I told him that I got everything I was promised! Can't wait to driver by him and toot the horn. This is my 2nd Hyundai. When all my Japanese car honors laughed at me- where are their cars now? Mine gave me 10 years of great service. I highly recommend buying here. I even sent my ex husband here to buy a car! How's that! More
The salesman caused me an inconvenience with the registration transfer process. He forgot to have me sign the RMV form and I also had to leave work suddenly to correct this problem. It took him 5 registration transfer process. He forgot to have me sign the RMV form and I also had to leave work suddenly to correct this problem. It took him 5 days to even research the problem. He gave no apology for his mistake. More