Herb Chambers Hyundai of Auburn

This is my 5th Hyundai purchased at this Dealer....... I go back for the reason i have all fives clicked above...... They know their vehicles.... inside and out. anything asked of them, they know the answer go back for the reason i have all fives clicked above...... They know their vehicles.... inside and out. anything asked of them, they know the answer. low turnover in employees too means alot. it means they are happy working there. More

WE WERE GREATED RIGHT AWAY WE WERE NOT MADE TO WAIT EVEN THROUGH THE DEALERSHIP WAS VERY BUSY.ALL OF OUR ANSWERS WERE ANSWERED VERY QUICKLY.ROBERTO WAS VERY PATIENT AND MADE SURE DURING THE TEST DRIVE THAT THROUGH THE DEALERSHIP WAS VERY BUSY.ALL OF OUR ANSWERS WERE ANSWERED VERY QUICKLY.ROBERTO WAS VERY PATIENT AND MADE SURE DURING THE TEST DRIVE THAT WE DROVE THE VEHICLE ENOUGH AND ENCOURAGED US TO DRIVE FOR AS LONG AS WE WANTED.VERY FRIENDLY AND KNOWLEGABLE.AND THE BEST PART WAS THE SANTE FE SOLD IT SELF AFTER DRIVING 2 OTHER BRANDS THE SAME DAY.THANK YOU ROBERTO KATHY SOUCIE More

We had been to another dealer earlier in the day were we stood out in the rain looking at cars for about 10 minutes and nobody came out to speak with us. We were not there a minute before Jeffrey came ou stood out in the rain looking at cars for about 10 minutes and nobody came out to speak with us. We were not there a minute before Jeffrey came out to speak to us. Jeffrey was very friendly and attentive. More

They got me in the car that "fit" my needs. Went out of there way to help me purchase the right car for me at the best rate. Freindly, polite and buisness wise. I would/will highly recommend th Went out of there way to help me purchase the right car for me at the best rate. Freindly, polite and buisness wise. I would/will highly recommend this dealer to everyone I know who are looking for a vehicle. More

The whole team went above and beyond to get me into the vehicle that i wanted. My first experience with this dealership back in 2002 when i purchased a vehicle new was a night mare. This went a little more vehicle that i wanted. My first experience with this dealership back in 2002 when i purchased a vehicle new was a night mare. This went a little more smoothly. The entire staff was excellent. Five stars in my book now. More

I was looking for Hyundai Genesis Coupe 2.0T Auto Trans. in grey. I spoke to the representative on the phone and she said - we have a couple at our dealership. They offered me a nice price (on the phone) an in grey. I spoke to the representative on the phone and she said - we have a couple at our dealership. They offered me a nice price (on the phone) and invited me to their dealership. I drove 60 miles (i am serious!!) to get to their place to find out they don't have any. More over, they told me that i have to deposit some money (so that we could get it from another dealership) for a test drive on that particular model. xxx!!! Lastly when i requested them to give me some numbers, they cameup with such crazy numbers that i did not even feel like bargaining. Bottom Line: Totally DISAPPOINTED!!! More

I took a trip to Auburn, from my home in Natick -- not a quick trip -- knowing Herb Chambers Hyundai had the largest dealership and would have what I was looking for, a 2011 Elantra. I had done all my resea quick trip -- knowing Herb Chambers Hyundai had the largest dealership and would have what I was looking for, a 2011 Elantra. I had done all my research online and had chosen Hyundai for the fuel efficiency, the warranty and the value; I had not yet decided between the Elantra Touring and the sedan. I made an appointment with Frank (?) to meet on Sunday, Jan 2; upon arrival I was greeted by a woman who told me that Matt Duszak would be my salesman. What a lucky day! Matt took me out to to the lot to see both cars,chatting comfortably about my choices and the reasons for them. We took both Elantras for test drives, on nasty, pot-holed curvy roads as I had requested, then went over all the vehicle options and inventory options, including used 2010s. That's when I sprung on poor Matt the fact that my sale was not typical; my daughter in Ohio was purchasing the car for me, in absentia. The process took about 5 days of phone calls, but mostly emails, and throughout it all Matt was communicative & helpful, conveying clearly what could and could not be done -- the perfect middleman between us and the "price setters". I picked up my Elantra Limited on Jan 14th, following one of the MANY snowstorms we've suffered this winter, so it was getting it's first Storm Test. Jean Jovin, the extremely nice financial manager, and I spent a few minutes going over possible additional service purchases and signing final papers, then Matt sat with me and went over every aspect of the car's operation, the maintenance manual, set up my phone for bluetooth operation and generally made certain that I was familiar & comfortable with the vehicle. I was, I am. Even better, I am CONSTANTLY AMAZED at how this car handles this winter!! Not once have I slid, skid, fishtailed,or gotten stuck as I drive confidently past Lexus, BMW, Jeep and plow owners who have! My daughter is thrilled knowing I'm in a safe vehicle (and happy), and completely satisfied with her HB Hyundai buying experience. I was pleased from beginning to end --- with the dealership, their willingness to help & compromise, the final price, AND the car itself, but also with the personnel: Matt is a kind, personable, professional young man who will change the stereotypical "car salesman" image for any buyer; Jean Jovin is a gentleman who doesn't oversell or get pushy (unusual)while he offers additional products, and who completely explains every paper that needs signing. I would recommend the dealership, and Matt, very highly to anyone who asked me. More

All personnel I interacted from the sales team right through to the business manager were a pleasure to deal with. They were courteous, knowledgeable, & always willing to go the extra mile to ensure th through to the business manager were a pleasure to deal with. They were courteous, knowledgeable, & always willing to go the extra mile to ensure the best customer service experience. In fact they were so good that they were able to sell me two new vehicles in the span of two weeks!! I would recommend this dealerships to both family & friends. More

Meet the price I was willing to pay, had the cleaned and delivered to my home the next day. The salesman spent all the time need to fully explain the car and how all the options worked. I would recommend th delivered to my home the next day. The salesman spent all the time need to fully explain the car and how all the options worked. I would recommend them to anyone thinking of buying a new Hyundai 2011 Sonata 2.0T Limited. More

Even though I live over an hour away, I came here because this dealership provided everything I required. Kelsey, the internet sales person was effcient and unliked every other dealer, understood my request this dealership provided everything I required. Kelsey, the internet sales person was effcient and unliked every other dealer, understood my request and called only when the car I wanted came in. Stephan the sales manager was very fair, listened, and did not play games. Roberto the salesman was very friendly, knowledable and low keyed. Once the car was prepped, he even drove the car to our town (for the trade-in exchange), saving us a second trip. You generally see this type of service with mercedes benz. I Would definately recommend giving this dealership a shot. More