Herb Chambers Hyundai of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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This was our fifth Hyundai in our family, and my first time as a new buyer on my own. We originally went in response to an ad for a used Accent hatchback but I ended up walking away with a new lease on a time as a new buyer on my own. We originally went in response to an ad for a used Accent hatchback but I ended up walking away with a new lease on a much newer Elantra sedan for a better rate and a better deal, and still feel very satisfied. What I had originally been worried about as a stressful process turned out not to be so. I worked with Michael Carduzo throughout the entire process, except for financing in which case I worked with a fellow named Stephen. Both were friendly, pleasant and professional, were willing to listen to any concerns we had and had answers at the ready for any questions that came up throughout the session. The entire time I felt like someone that mattered, not just some statistic. We have been going to this branch for many years for everything from routine oil changes to regular service to even many major repairs and have always been satisfied by the level of service and treatment we get. It only seemed fitting that I return here for my first purchase. More
I was never a loyal customer to a brand until I bought my 1st Sonata in 2007. Now I am on my third Hyundai with all the thanks to Marty Reardon. He has been there with me for the 3 purchases and is a very 1st Sonata in 2007. Now I am on my third Hyundai with all the thanks to Marty Reardon. He has been there with me for the 3 purchases and is a very understanding sales rep. He knows what I want and gets the vehicle I want. He is a super person. He helps you every step of the way. The new service and waiting area is great. You don't mind waiting for your vehicle to get serviced. Again, thanks to Marty for the wonderful job you do! More
I met with Marty Reardon and told him what I was looking for, he knew exactly what was on the lot and pointed me towards 3 cars that fit my needs. Once I decided on the vehicle, he took care of everything w for, he knew exactly what was on the lot and pointed me towards 3 cars that fit my needs. Once I decided on the vehicle, he took care of everything without any problems. More
The absolute BEST dealership I have ever bought a car from. Incredible people. Mateus, You're simply the best my friend. Thank you so much for all your time and all your help. If you are even remotely th from. Incredible people. Mateus, You're simply the best my friend. Thank you so much for all your time and all your help. If you are even remotely thinking about buying a used vehicle and especially a new Hyundai, make sure you see Mateus. The absolute BEST salesman you will ever deal with. Thanks again Mateus. Rhett, thank you too buddy. It got pretty tricky working things out for us. You even stayed way after closing to get all the details worked out for us. You went above and beyond! Thank you so much for everything you did for us. More
Marty was a pleasure to work with. I was a first time car buyer, and he helped me navigate this process. He was very knowledgable, and made me feel like he would help me find the best deal there was. I appre buyer, and he helped me navigate this process. He was very knowledgable, and made me feel like he would help me find the best deal there was. I appreciated his patience. I am now a proud Hyundai owner and if it weren't for Marty, I might still be looking for a car. More
This is my second sonata from Herb Chambers Auburn in 1 yr. I bought the first one and now leasing the second. Nice experience both the times. Stan was very friendly, and nice guy to work with. Only thing yr. I bought the first one and now leasing the second. Nice experience both the times. Stan was very friendly, and nice guy to work with. Only thing i did not like this time was there was no free oil change coupons, During my last purchance with them 1 yr back I had got 4 free oil change coupons. They have also redone the building so its nice inside out. More
Herb Chambers Hyundai has made me a believer (and I am a dealer disliker by nature). I have purchased both an Elantra and most recently a Sonata from them. I got a very good price on both of them from my ve dealer disliker by nature). I have purchased both an Elantra and most recently a Sonata from them. I got a very good price on both of them from my very helpful sales person Marty Reardon. I love both cars as they are comfortable (the Sonata more so) and get great gas mileage. There are lots of extras on each considering how much I paid for them. I now bring both cars to the dealership for service. At this point it's only been oil changes and tire rotations but I will continue to do so as their service is great, prices are better than my old mechanic, and the service experience overall is fantastic: clean, nicely furnished waiting room, friendly service, and prompt service while you wait. More
I originally spoke with Gabe DaSilva about my interest in a 2000 Ford Focus LX Sedan that my Husband found on Herb Chambers website. On Monday, Gabe and I set up a time for myself, my husband and my son to l a 2000 Ford Focus LX Sedan that my Husband found on Herb Chambers website. On Monday, Gabe and I set up a time for myself, my husband and my son to look at the car. We had an appointment for Wednesday at 6:30 p.m. that same week. On Tuesday I had to call back Gabe to ask him if it was an automatic or a standard but he did not return my messages that I left for him to call me. On Wednesday morning I knew I needed to find out from someone if this vehicle was standard or automatic because we were to be driving 1 1/2 hours from our home to the dealership. I remembered Gabe had told me during our original conversation that if he was busy I could talk to Rhett Butler so, I asked for him. When Mr. Butler came to the phone I asked him how much he knew about this vehicle and he told me that he didn't know anything about it. He then said "Why what do you want to know?" So I asked him if he knew if it was standard or automatic? He right away answered that it was an automatic. I said to him, "are you sure it's automatic?" He responded by saying that's what I said didn't I? Very rude!!! I said to him, "I thought you just said you didn't know anything about this vehicle, so how can you be sure it's an automatic? He said well, I know it is. I explained to him that we were driving a long way to look at this vehicle and I just need to make sure that it was definitely was an automatic. He said, "well it is." I said okay then we will see either you or Gabe at 6:30 tonight and he said okay and hung up. Upon arrival at the dealership, I asked to see Gabe DaSilva. I was asked my name and the man went off to get Gabe. The salesman returned and said that he was unavailable. He asked what we were there to see and we told him about the car. He went and got the keys so that we could see the car and test drive it. After about 25 minutes the salesman returned only to inform us that the car had already been sold the day before. No one ever informed me that the car was already sold when I spoke with Mr. Butler that very morning. Instead they let me drive for 1 1/2 hours to look at a car that was no longer available. My husband, myself and my son were very upset and left without even looking at anything else because we were very upset by their dishonesty and did not want to deal with them at all! In he future I will never purchase a vehicle from Herb Chambers Hyundi of Auburn. More
No one ever looks forward to bringing a car in for service. I know when I bring my car to Herb Hyundai and see John all my worries go out the window. John is very understanding and helpful when I ha service. I know when I bring my car to Herb Hyundai and see John all my worries go out the window. John is very understanding and helpful when I have a problem with my vehicle. Thank you for the great service. More
Recently purchased a used vehicle and was looking for maintenance information. John took the time to explain what my vehicle needed and why. I was very impressed with his automotive knowledge and patienc maintenance information. John took the time to explain what my vehicle needed and why. I was very impressed with his automotive knowledge and patience. I will be back. More







