Herb Chambers Hyundai of Auburn

I'm very happy with the way I was treated at Herb Chambers Hyundai. A very informative and professional salesperson helped me out by the name of Lance Brunell. He was able to pinpoint exacly what I n Chambers Hyundai. A very informative and professional salesperson helped me out by the name of Lance Brunell. He was able to pinpoint exacly what I needed in a vehicle. He made the process of buying a new vehicle easy and smooth. I would highly recommend this dealership and Lance. More

I recently stopped by Herb Chambers Hyundai in Auburn to test drive new Hyundai's. I was very impressed with how knowledgeable Kyle was about every car I test drove. He didn't make me feel pressured to bu test drive new Hyundai's. I was very impressed with how knowledgeable Kyle was about every car I test drove. He didn't make me feel pressured to buy, like I have felt at other dealerships. However, he helped me find the car I wanted and made purchasing a new vehicle painless and hassle free. I have recommended Herb Chambers Hyundai to everyone I've seen driving an older car! They made the entire experience of purchasing a new vehicle quite enjoyable! Thanks again for the great experience and customer service! Jon T More

I went into Herb Chambers Hyundai because I was interested in learning more about the Sonata. Never planned on buying a car that day but drove out knowing exactly what I needed to make an informed interested in learning more about the Sonata. Never planned on buying a car that day but drove out knowing exactly what I needed to make an informed decision. As I walked up to the doors, Ryan, my saleman greeted me with a smile and handshake. Throughout our conversation I found him to be professional, patient, and knowlegable. He knew that I could not make a decision that day and didn't push me. He made my experience a lot more comfortable then I had expected. I found him very friendly and look forward to returning, with my husband, to buy that car from him. You will definitely see me again and I plan to tell others about my experience. Thank you. More

First I was greeted by Ryan who was very friendly, and knowledgeable. he was able to answer all of my questions regarding some used vehicles that were out front. I was then introduced to his finance manag knowledgeable. he was able to answer all of my questions regarding some used vehicles that were out front. I was then introduced to his finance manager, Jean who helped answer some questions I had about financing. It was a pleasant experience and I look forward to purchasing from them soon. More

I had a very nice and informative shopping experience at Herb Chambers Hyundai. A very friendly staff and a great way to do business. I didn't feel like I was at a car dealership at all. I did do some resea Herb Chambers Hyundai. A very friendly staff and a great way to do business. I didn't feel like I was at a car dealership at all. I did do some research but not a lot and I felt like I needed to see the car in person which I did not want to do because I knew that I would be bombarded with sales people looking to make a dollar. When ever Lance Brunell came out it was simply "Welcome to Herb Chambers Hyundai, I just came out to answer any questions you might have." To make a long story short, all my questions that weren't answered online were answered and I now have a 2011 Hyundai Sonata. Thank you Herb Chambers Hyundai but most importantly thank you Lance. More

WORST EXPERIENCE EVER! 1) I called to make sure that the WORST EXPERIENCE EVER! 1) I called to make sure that the exact vehicle(color, make, model, year) I wanted was in stock so I didn't waste my time gett WORST EXPERIENCE EVER! 1) I called to make sure that the exact vehicle(color, make, model, year) I wanted was in stock so I didn't waste my time getting out of work early and driving 20 miles out of the way. The woman on the phone said it was there, well, I get there and they don't have my color. I was roped into going there. 2) The dealer pulled the car out for me to test drive...I know that this was a base 2012 Accent with no package and the MSRP should be $13,300. I looked at the sticker and it said exactly that, then there was this mysterious strip of paper next to it that said $15,000?!?! 3) After the test drive, I told him that I was not interested in that color, but he kept trying to sell me that car. 4) He sat my wife and I down and tried to negotiate with us starting at $15,000 (he still would not tell us where the extra $1,700 came from). 5) We told him that we were not interested in that color and we didn’t want to play games, but he just kept pushing a pen at us to have us write a number down. 6) He came up with monthly payments for 60 and 72 mos (based on the 15,000)….I asked him the APR that was used to calculate it out was, he said he wasn’t sure, and it was based on an average that their bank has been giving out lately. I got home and calculated out that it was 18.9% APR! Our credit score is 720, your bank is giving out 18.9% for good credit? I warned him that I had done my homework and I didn’t want to mess around….I was serious! This will probably fall on deaf ears, but I just wanted to try to let someone know that the Hyundai dealership in Auburn is upping the MSRP and trying to get people in there under false pretenses. Sincerely, A concerned patron. More

This dealership was by far the best I have ever experienced. I was greeted immediately outside by a nice looking sales rep with a friendly smile. Instead of pushing me to look at vehicles I was not experienced. I was greeted immediately outside by a nice looking sales rep with a friendly smile. Instead of pushing me to look at vehicles I was not interested in he sat with me, took his time to find out what I wanted by asking many questions and listening. I have had prior experience at other dealerships where thy dont listen and dont care. He even got me a coffee and while he was getting that another friendly sales person made conversation with me. I will eventually purchase from Herb Chambers Hyundai because I feel comfortable in that dealership due to the kind and honest people that work there. Shopping for cars is usually a huge pain in the ....however at Hyundai they made it seem painless. When I explained that I did not have the money to buy that day he was still polite. When I get my funds together I will go back there. More

I had a good experience at this dealership. Not use to being treated like an actual human at a car dealership. The salesman was new but informative and the sales manager I was introduced to, was also ver being treated like an actual human at a car dealership. The salesman was new but informative and the sales manager I was introduced to, was also very friendly and informative I believe his name was Steffan, he had a accent. I would of purchased but unfortunatley my credit was sub=par. I will definatley refer to Herb chambers in the future. More

While walking the lot Ray approached my daughter and I, introduced himself and asked if there was anything he could do to help. We explained what we were looking for and proceded to look over the inventory introduced himself and asked if there was anything he could do to help. We explained what we were looking for and proceded to look over the inventory. As we walked around Ray gathered all the information he could to further help find exactly what we were looking for. Ray was extremely knowledgeable of the product and continually offered options at every road block. He was very pleasant and did not pressure us at any time during the transaction. Not being pressured was key to our consumating a deal at this dealership. Ray had said throughout the process that he was in our corner and we felt that way til the end. He is still working for us at the time of this review to find our car. Thank you Ray for making the experience of buying a car pleasureable and not stressful. We will be back! More

To: Mr. Herb Chambers Just wanted to inform you of To: Mr. Herb Chambers Just wanted to inform you of my great experience with one of the most friendlest, kind, knowlagable egger to answer all qu To: Mr. Herb Chambers Just wanted to inform you of my great experience with one of the most friendlest, kind, knowlagable egger to answer all questions sales man. Jeff Allen went out of his way to make me feel unpressured, and confident in my car buying decisson. Would highly recomend your company to all my friends and family with great employees like him. keep up the great work More