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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,380 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,380 reviews

February 15, 2024

Friendly, kind, professional. They were able to provide me with additional information and were very knowledgeable. More

by Asull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Asull, we're delighted to know our team at Herb Chambers Hyundai of Auburn was able to provide you with the information and professional service you needed. We look forward to serving you again! Safe travels!

February 10, 2024

Wonderful experience with the folks here. More than accommodating, helpful and kind. They went out of their way for me. More

by ShanW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a wonderful experience with our team at Herb Chambers Hyundai of Auburn. Thank you for choosing us! We'll see you next time. Safe travels!

February 09, 2024

I had a great experience at Herb Chambers Hyundai, Auburn, MA. Tim was the sales associate who helped me and he did a great job explaining the whole process, no pressure, and answered my questions. Wh More

by soccmom1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Langevin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that Tim was able to guide you through the purchase process and help familiarize you with your new Hyundai Tucson at Herb Chambers Hyundai of Auburn. We appreciate your recommendation, thank you for sharing this positive experience! Have a great ride!

February 06, 2024

Always a pleasant experience. Service was on time and completed in timeframe estimated . I relaxed in the service wait room where they have complimentary hot beverages, water and More

by Nannadukes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Michael
Feb 07, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know you had a pleasant experience at Herb Chambers Hyundai of Auburn. It's great that our team was able to provide efficient service and leave your car sparkling clean! Safe travels!

February 05, 2024

Easy to schedule, pleasant staff, clean facility, nice waiting area with coffee and vending machines. More

by chartier36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers Hyundai of Auburn responded

Chartier, we appreciate your positive feedback and shoutout to our team at Herb Chambers Hyundai of Auburn! We hope to serve you again in the future. Safe travels!

February 05, 2024

Got my Kona’s oil changed today at Herb Chambers Hyundai in Auburn and as usual it was a pleasant experience. My car was taken in right away and I was on my way in 45 minutes. Everyone is polite and profess More

by Ekennedy55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know that your maintenance visits at Herb Chambers Hyundai of Auburn have been consistently pleasant. We appreciate you choosing us for your Kona's needs and look forward to continuing the professional service! Safe travels!

February 02, 2024

Great experience. I love my new Hyundai Ionic 5 Marty was very knowledgeable and accommodating with me More

by Lynne D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Herb Chambers Hyundai of Auburn responded

Lynne, we're delighted to know you had a great experience with Marty at Herb Chambers Hyundai of Auburn. Enjoy your new Hyundai Ioniq 5!

February 01, 2024

Steve was very helpful and explained the whole process very clearly. I would recommend them for your car search More

by Jim Granger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Herb Chambers Hyundai of Auburn responded

Jim, we're glad to know Steve was able to assist you effectively during your car search at Herb Chambers Hyundai of Auburn. We appreciate your recommendation and hope to see you again! Safe travels!

February 01, 2024

My 3 year old car died on 11/10/ 2023. The engine was blown. I had it towed to the dealership. The problem was a very common defect which I was never notified of. I was told that it would More

by mommadlo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Chambers Hyundai of Auburn responded

We're sorry to hear about this issue and appreciate your feedback. We cannot locate you in our system and want to help resolve these concerns. Please email us your contact information and we'll reach out as soon as possible. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

January 31, 2024

Very good customer service and response time. Everything went quick and efficiently when I purchased my car. More

by btsheldon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a quick and efficient car-buying experience at Herb Chambers Hyundai of Auburn. Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

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