Herb Chambers Hyundai of Auburn

Herb Chambers Hyundai at Auburn was the first place I ever went to look on purchasing a car, then decided not to go to any other dealership after being there. Jeff was very friendly and makes buying a ca ever went to look on purchasing a car, then decided not to go to any other dealership after being there. Jeff was very friendly and makes buying a car fun. Jeff and Ira worked patiently and diligently to get the car and color that I wanted and within the time frame. Fantastic teamwork at its best, with great customer service. I'm very happy with the way I was treated at Herb Chambers Hyundai. I would recommend anyone to go to Herb chambers Hyundai at Auburn. More

They made the experience of buying a car fun!!! I always hate looking for a new car because the salesman are not personable. We actually had fun test driving the cars. Everything ran smoothly and was enjoya hate looking for a new car because the salesman are not personable. We actually had fun test driving the cars. Everything ran smoothly and was enjoyable. I will be happy to go back to Jeff and Stephane any day and I will also refer friends and family!!! More

Roberto went to great lengths for customer satisfaction. Great price! Thank you! Would recommend for friends and family to purchase a car from this dealership! Great price! Thank you! Would recommend for friends and family to purchase a car from this dealership! More

Great product, great selection, great prices, great staff, and an excellent salesperson. I will and have recommended my friends and family to Herb Chambers Hyundai. Thanks guys! staff, and an excellent salesperson. I will and have recommended my friends and family to Herb Chambers Hyundai. Thanks guys! More

I'm very happy with the way I was treated at Herb Chambers Hyundai. A very informative and professional salesperson helped me out by the name of Lance Brunell. He was able to pinpoint exacly what I n Chambers Hyundai. A very informative and professional salesperson helped me out by the name of Lance Brunell. He was able to pinpoint exacly what I needed in a vehicle. He made the process of buying a new vehicle easy and smooth. I would highly recommend this dealership and Lance. More

I went into Herb Chambers Hyundai because I was interested in learning more about the Sonata. Never planned on buying a car that day but drove out knowing exactly what I needed to make an informed interested in learning more about the Sonata. Never planned on buying a car that day but drove out knowing exactly what I needed to make an informed decision. As I walked up to the doors, Ryan, my saleman greeted me with a smile and handshake. Throughout our conversation I found him to be professional, patient, and knowlegable. He knew that I could not make a decision that day and didn't push me. He made my experience a lot more comfortable then I had expected. I found him very friendly and look forward to returning, with my husband, to buy that car from him. You will definitely see me again and I plan to tell others about my experience. Thank you. More

First I was greeted by Ryan who was very friendly, and knowledgeable. he was able to answer all of my questions regarding some used vehicles that were out front. I was then introduced to his finance manag knowledgeable. he was able to answer all of my questions regarding some used vehicles that were out front. I was then introduced to his finance manager, Jean who helped answer some questions I had about financing. It was a pleasant experience and I look forward to purchasing from them soon. More

I had a very nice and informative shopping experience at Herb Chambers Hyundai. A very friendly staff and a great way to do business. I didn't feel like I was at a car dealership at all. I did do some resea Herb Chambers Hyundai. A very friendly staff and a great way to do business. I didn't feel like I was at a car dealership at all. I did do some research but not a lot and I felt like I needed to see the car in person which I did not want to do because I knew that I would be bombarded with sales people looking to make a dollar. When ever Lance Brunell came out it was simply "Welcome to Herb Chambers Hyundai, I just came out to answer any questions you might have." To make a long story short, all my questions that weren't answered online were answered and I now have a 2011 Hyundai Sonata. Thank you Herb Chambers Hyundai but most importantly thank you Lance. More

I recently stopped by Herb Chambers Hyundai in Auburn to test drive new Hyundai's. I was very impressed with how knowledgeable Kyle was about every car I test drove. He didn't make me feel pressured to bu test drive new Hyundai's. I was very impressed with how knowledgeable Kyle was about every car I test drove. He didn't make me feel pressured to buy, like I have felt at other dealerships. However, he helped me find the car I wanted and made purchasing a new vehicle painless and hassle free. I have recommended Herb Chambers Hyundai to everyone I've seen driving an older car! They made the entire experience of purchasing a new vehicle quite enjoyable! Thanks again for the great experience and customer service! Jon T More

WORST EXPERIENCE EVER! 1) I called to make sure that the WORST EXPERIENCE EVER! 1) I called to make sure that the exact vehicle(color, make, model, year) I wanted was in stock so I didn't waste my time gett WORST EXPERIENCE EVER! 1) I called to make sure that the exact vehicle(color, make, model, year) I wanted was in stock so I didn't waste my time getting out of work early and driving 20 miles out of the way. The woman on the phone said it was there, well, I get there and they don't have my color. I was roped into going there. 2) The dealer pulled the car out for me to test drive...I know that this was a base 2012 Accent with no package and the MSRP should be $13,300. I looked at the sticker and it said exactly that, then there was this mysterious strip of paper next to it that said $15,000?!?! 3) After the test drive, I told him that I was not interested in that color, but he kept trying to sell me that car. 4) He sat my wife and I down and tried to negotiate with us starting at $15,000 (he still would not tell us where the extra $1,700 came from). 5) We told him that we were not interested in that color and we didn’t want to play games, but he just kept pushing a pen at us to have us write a number down. 6) He came up with monthly payments for 60 and 72 mos (based on the 15,000)….I asked him the APR that was used to calculate it out was, he said he wasn’t sure, and it was based on an average that their bank has been giving out lately. I got home and calculated out that it was 18.9% APR! Our credit score is 720, your bank is giving out 18.9% for good credit? I warned him that I had done my homework and I didn’t want to mess around….I was serious! This will probably fall on deaf ears, but I just wanted to try to let someone know that the Hyundai dealership in Auburn is upping the MSRP and trying to get people in there under false pretenses. Sincerely, A concerned patron. More