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Herb Chambers Hyundai of Auburn
Auburn, MA
1,429 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Communication
Service Time
Workmanship
Finance Experience
Purchase Time
Trade-in Experience
Service Price Transparency
Sales Price Transparency
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,429 reviews
October 01, 2015
Car buying experience is great I recently bought a new 2015 Hyundai Sonata Limited at Herb Chambers Auburn. I worked with Marty Reardon who was very professional and knowledgeable I recently bought a new 2015 Hyundai Sonata Limited at Herb Chambers Auburn. I worked with Marty Reardon who was very professional and knowledgeable on the specs and features of this vehicle. I felt I received a really good deal as the new 2016 models were coming in to replace the 2015 inventory. This is my third car I purchased here over the years from Marty and the sales process went smoothly. Marty is a great asset for Herb Chambers and followed up with me to make sure the car was satisfactory as always. More
by GARFERPATS
Verified CustomerEmployees Worked With
September 28, 2015
Oil Filter Not Tightened Leaking OIL Double check the service department work! Had a normal 3k oil change done and they did not tighten the oil filter enough(like loosely sitting on the o Double check the service department work! Had a normal 3k oil change done and they did not tighten the oil filter enough(like loosely sitting on the oil adapter ring), was leaking oil all over my driveway. Opened a case with Hyundai Customer Support to ensure if there are any issues with the engine going forward, it's not coming out of my pocket. Called them up and they threw in a free oil change? More
by LouisP
Employees Worked With
Denise, Devin Sullivan
September 22, 2015
Stan Otoo-Genesis is the best salesman here, A+++ to him Stan Otoo-Genesis was a pleasure to work with. He made the new car buying process a pleasurable one. I never once suspected him of using sales tactics Stan Otoo-Genesis was a pleasure to work with. He made the new car buying process a pleasurable one. I never once suspected him of using sales tactics on me, just gave it to me straight during the whole process. The Finance manager, his name was Anthony, you have to do the finishing paperwork with him. I did not enjoy my experience with him. During the finishing paperwork process he forces extra options on you and makes you feel like you have to purchase these, it felt like sleazy salesman tactics. When I declined these extra options he asked why as if to guilt me. My experience at Herb Chambers Hyundai of Auburn was good overall, just don't try to use sleazy sales tactics on me. More
by IAMTONYSY
Employees Worked With
September 16, 2015
Excellent customer service I was treated very well by David. He was very courteous and professional. This is the third auto I have bought from this dealership and I have been ve I was treated very well by David. He was very courteous and professional. This is the third auto I have bought from this dealership and I have been very satisfied with each purchase. More
by EWYNGO
Employees Worked With
Matthew Vuelta, David Anglin
September 09, 2015
Was very pleased in the professionalism of salesperson We went in to look At what was available in Sonata's for 2015. We were shown what. Was in stock. It we were looking for a different color. Sales perso We went in to look At what was available in Sonata's for 2015. We were shown what. Was in stock. It we were looking for a different color. Sales person offered to check with other dealers and locate the color we wanted. Called the first thing Monday morning to let us know that he found one, we went in that afternoon and drove the new car home. More
by LGWOODARD
Employees Worked With
Paul Webber
September 09, 2015
No title! I had a good experience at Herb Chambers with Devin and Marty. I paid $2300 more than a similar car quoted to me by Central Hyundai of Plainfield Ct. I had a good experience at Herb Chambers with Devin and Marty. I paid $2300 more than a similar car quoted to me by Central Hyundai of Plainfield Ct. and I'm ok with that. More
by HANKCHARLES52
September 01, 2015
Changed The Agreement At The Last Minute - DO NOT GO HERE! I exchanged multiple emails with employees (Alpha and Menwon) at Herb Chambers in order to minimize any time spent at the actual dealership. I am meti I exchanged multiple emails with employees (Alpha and Menwon) at Herb Chambers in order to minimize any time spent at the actual dealership. I am meticulous with my words and request so I made sure everything was agreed to before I drove the 45 minutes to Auburn to finalize the deal. I even had the email on my phone and they had it printed out in front of them! The salesman (Dave) took all the information and spent 30-40 minutes walking between his desk and the manager's desk making copies, giving them mileage on the the lease turn-in, etc. Finally he presented me with the numbers to get the deal done and they were completely different than what I came in for. I showed him what the agreed to deal was and, of course, he went back to his manager. He came back and told me all the various fees and payments that agreement didn't cover. I explained that this was already agreed to with very specific language. He looked at me with a blank stare so I said, "Are you telling me that that deal doesn't exist?" He said yes and I said I'm leaving. There are plenty of other options in the area without needing to deal with people who won't honor agreements. Take my advice and steer clear of this place. More
by DancingCatfish
Employees Worked With
Alpha Comara, David Anglin
August 31, 2015
Car buying experience I would like to shout out David Caraballo Jr. for assisting me in the car buying process. He was superb and made me feel very at ease. Explained the p I would like to shout out David Caraballo Jr. for assisting me in the car buying process. He was superb and made me feel very at ease. Explained the process in a professional manner and made me feel comfortable in obtaining the car I wanted. Also, Anthony Bailey was great with the financials and was easy to talk to very friendly and professional. I was not nervous and I felt great! More
by Carai001
Employees Worked With
David Caraballo Jr. and Anthony Bailey
August 27, 2015
Loving my new Santa Fe David and Joey went above and beyond to get me the perfect vehicle. They treated me as if I were a family member. I would highly recommend this dealer David and Joey went above and beyond to get me the perfect vehicle. They treated me as if I were a family member. I would highly recommend this dealership to my friends and family. More
by TINAJUSIEWICZ
Employees Worked With
David Anglin
August 19, 2015
Excellent Service David Anglin a great seller have knowledge of every single detail of the product he is selling I will strongly recommend him to my co-workers and the David Anglin a great seller have knowledge of every single detail of the product he is selling I will strongly recommend him to my co-workers and the dealer as well. More
by VICTOR08121972
Employees Worked With
David Anglin
