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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,362 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,362 reviews

February 01, 2024

My 3 year old car died on 11/10/ 2023. The engine was blown. I had it towed to the dealership. The problem was a very common defect which I was never notified of. I was told that it would More

by mommadlo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh French
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Herb Chambers Hyundai of Auburn responded

We're sorry to hear about this issue and appreciate your feedback. We cannot locate you in our system and want to help resolve these concerns. Please email us your contact information and we'll reach out as soon as possible. Thank you, Rusty Clifford - General Manager - rclifford@herbchambers.com

January 31, 2024

Very good customer service and response time. Everything went quick and efficiently when I purchased my car. More

by btsheldon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a quick and efficient car-buying experience at Herb Chambers Hyundai of Auburn. Thanks for the positive feedback and please don't hesitate to reach out if we can be of service again in the future!

January 27, 2024

People are professional and friendly, they were very informative when answering my questions. The building was clean and the waiting area is comfortable More

by mcssjc85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know you found our team at Herb Chambers Hyundai of Auburn professional and friendly. We strive to provide a comfortable environment for all our customers, so it's great that we hit the mark with you!

January 25, 2024

Great service by Hyundai of Auburn. Great customer service and technical support. Keep it up. More

by peter.inoti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Timothy Leblanc
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Herb Chambers Hyundai of Auburn responded

Peter, thank you so much for the wonderful review! We're honored to receive your support and look forward to your next visit with us here at Herb Chambers Hyundai of Auburn!

January 24, 2024

The experience was great. He was very knowledgeable about what I asked him and told me before they started working on my vehicle how much it would cost. Very content with th More

by Blazinmoe78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel A
Jan 24, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Blazin! We're glad to know that you had a great experience at Herb Chambers Hyundai of Auburn and found our team knowledgeable. It's important for us that our customers are informed about their vehicle services, so we appreciate your feedback! Enjoy the ride in your Santa Fe!

January 22, 2024

Great service department. They communicated to me from start to finish about my vehicle being serviced ! More

by ak87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Blasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Leblanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi AK! We're glad to know that you had a great experience with our service department at Herb Chambers Hyundai of Auburn. We always aim for clear communication throughout the process! Thanks for your review.

January 19, 2024

That was SO EASY! Courtesy, professionalism, efficiency, good manners and kind consideration. Can you believe I’m describing a car dealership?! More

by Happy Hyundai Driver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlin Langevin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Madison answered my calls
Jan 19, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that your experience with Herb Chambers Hyundai of Auburn was smooth and enjoyable! We strive for professionalism, efficiency, and kindness in all our interactions. Thanks for the review!

January 18, 2024

Very convenient very professional Nigel the salesman was excellent. Finances was fantastic wonderful vehicle. It was very helpful. More

by tjmorin60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Saladino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Herb Chambers Hyundai of Auburn responded

We're glad to know you had a convenient and professional experience with our team at Herb Chambers Hyundai of Auburn. Your kind words about Nigel are much appreciated! Enjoy your new vehicle, and thank you for the review.

January 16, 2024

Service is was perfect. Alexandra is Great services as customers assistance. Thank Hyundai Auburn. Thank Carlos More

by Rudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Technician
Jan 17, 2024 -

Herb Chambers Hyundai of Auburn responded

Rudy, we're glad to know you had a perfect service experience with Alexandra and Carlos at Herb Chambers Hyundai of Auburn. Thanks for your review! We'll see you next time. Safe travels!

January 15, 2024

This dealership was great , they were very welcoming, they took care of me quick and talked with nothing but respect. It was truly a great experience. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Herb Chambers Hyundai of Auburn responded

Hi Stephanie! We're so glad to know that you had a great experience at Herb Chambers Hyundai of Auburn. We pride ourselves on our welcoming atmosphere and respectful service. Thanks for the review!

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