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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,380 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,380 reviews

March 03, 2024

Jeffrey could not find my appt, however, he got me in and out in less than an hour. More

by Beausols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Hyundai of Auburn this awesome review, thank you!

March 01, 2024

I was pleased with the time it took to service my vehicle. Just about 1 hour from when I arrived. Much shorter than my other vehicle at another local dealer. Thanks for being so efficient! More

by Bob B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Herb Chambers Hyundai of Auburn responded

Bob, we're glad to know you appreciated our efficient service at Herb Chambers Hyundai of Auburn. We aim for quick and quality work! Thanks for your feedback.

February 26, 2024

Alexandra, who works in Service at the Auburn MA location, is the best. She understands customer service and is always helpful. She is the best service person I have dealt with in my 45 plus years More

by Rebeccamimeault@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Rutherford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2024 -

Herb Chambers Hyundai of Auburn responded

We're so glad to know that Alexandra's service has been top-notch at our Auburn, MA, location. It's wonderful to see her dedication recognized, and we appreciate your kind words!

February 26, 2024

Thanks for your attention of your clients. Very satisfied with you. I hope you do the best to be excellent More

by Mayadajweda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Hyundai of Auburn responded

Mayadajweda, we're glad to know you had a satisfying experience with us at Herb Chambers Hyundai of Auburn. We'll continue doing our best! Thanks for your support. - Herb Chambers Hyundai of Auburn

February 24, 2024

Joshua, in service, was great. He took the time to listen to my inquires and provided me with answers. Service was done in an appropriate time frame, I was just surprised that a w More

by JoseA.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Herb Chambers Hyundai of Auburn responded

Jose, we're glad to know Joshua provided you with great service at Herb Chambers Hyundai of Auburn. We appreciate your feedback about the car wash and will take it into consideration for future improvements. Thanks!

February 23, 2024

My husband and I bought 2 new cars (one for each of us) and we worked with Stan both times. Stan is very knowledgeable and pleasant to deal with. He was very helpful and took great care of us in both of ou More

by ubelau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stan Otoo-Genesis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Webber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Herb Chambers Hyundai of Auburn responded

We're delighted to know that Stan was able to assist you with both of your new car purchases at Herb Chambers Hyundai of Auburn. We appreciate the positive feedback and look forward to serving you again in the future!

February 23, 2024

I feel good going there. The team its great and they are doing a great job! Thank you! More

by daniela p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel A *****
Feb 23, 2024 -

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave Herb Chambers Hyundai of Auburn this awesome review, thank you!

February 21, 2024

Fantastic customer service all around! !!! Went to the service department had condensation in my rare right side, left light, spoke with Jeff in the service department he ordered my part ca More

by yellenellen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Mician
Feb 21, 2024 -

Herb Chambers Hyundai of Auburn responded

We're so glad to know that Jeff and our service team at Herb Chambers Hyundai of Auburn were able to assist you efficiently! We strive for outstanding customer service, and it's great to see we hit the mark. Thanks for sharing your experience with us!

February 20, 2024

Najee made us feel relaxed and did a fantastic job at getting us in the right car. He was very helpful and knowledgeable. He did a great job! More

by Tdaviest
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Najee Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2024 -

Herb Chambers Hyundai of Auburn responded

It's great to know that Najee was able to help you find the right car at Herb Chambers Hyundai of Auburn. We appreciate your kind feedback and hope to serve you again in the future. Have a great ride!

February 16, 2024

Marty is the best! I’ve been going to Marty to get a new lease since I got out of college in 2011. He makes it such an easy process and knows exactly what he’s doing. H More

by Mattcarlo23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Reardon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Herb Chambers Hyundai of Auburn responded

It's fantastic to know that Marty has been able to provide you with such great service over the years at Herb Chambers Hyundai of Auburn. We appreciate your loyalty and look forward to assisting you in the future!

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