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Herb Chambers Hyundai of Auburn

Auburn, MA

4.7
1,346 Reviews
At Herb Chambers Hyundai of Auburn, we strive to deliver a uniquely tailored customer experience for every person who walks through our door. We'll go the extra mile to ensure that your visit with us is satisfactory. Regardless of if you visit us for Hyundai sales or Hyundai service, we'll be there for you every step of the way. Quite simply, if you don't leave our Hyundai dealership in Auburn, MA, with a smile, we haven't done our jobs right! Stop by today and leave with more than a smile!
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735 Southbridge St, Rte. 12 & 20

Auburn, MA

01501

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Showing 1,346 reviews

July 09, 2015

brand new leased vehicle it was a good experience, but the only disappointed part of the whole experience was that we did not get floor matts for a brand new car, whether or n More

by TFRYER32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Vuelta, David Anglin
Jul 10, 2015 -

Herb Chambers Hyundai of Auburn responded

Thank you for being such valued customers. We really appreciate your feedback and I understand that Matt has been in touch with you regarding those floor mats. We really do value your business and sincerely appreciate you taking time to share your encouraging words. Thank you for choosing Herb Chambers Hyundai of Auburn and we look forward to serving your automotive needs for many more years to come! Sincerely, Devin Sullivan, General Manager

June 25, 2015

Be sure to See Stan Otto-Genesis I just leased my new Santa Fe. Great experience with Stan. He gets the job done, at a fair price in short time. I continue to go back here to get my c More

by CMCBOSTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 25, 2015 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your experience with Stan. I will be certain to let him know he is doing a wonderful job. Thank you again for your business and for choosing us for your automotive needs! Sincerely, Devin Sullivan, General Manager

June 12, 2015

Marty is awesome I was having issue with my 2011 back and forth to the dealer and was not happy Marty once again helped in into the new Elantra and hopefully this will More

by rthomas1955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 12, 2015 -

Herb Chambers Hyundai of Auburn responded

This is exactly the kind of feedback that we love to hear. It is our goal to offer top notch customer service to all of our guests. I'm so pleased Marty was able to do exactly that. Thank you again and we look forward to working with you again in the future! Best, Devin Sullivan, General Manager

June 11, 2015

Very simple & easy purchase of my new car! Loved my 2011 Sonata so much that I passed it down to my daughter and purchased the 2015 model. I had such great luck and love for my 2011 model that More

by RON_B_GOVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 11, 2015 -

Herb Chambers Hyundai of Auburn responded

We really appreciate you taking the time to leave feedback for our dealership. We know the importance of offering customer service that is second to none. A quality car-buying experience is one of our top priorities, and we do everything we can to support our guests. We thank you for your business and look forward to serving your automotive needs for many more years to come! Regards, Devin Sullivan, General Manager

June 05, 2015

Great sales people and a great experience. I have always dreaded the car buying experience. Sales people were always pushy and I never felt as if I was actually being helped. It was more like I More

by 4JEANMARIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2015 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm so happy to know that this was achieved with you during your visit. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Devin Sullivan, General Manager

June 03, 2015

Overall it was good The sales person was knowldgeable and friendly. He went out of his way to find me a car that fit my needs and even traded with another dealership to More

by Ambie63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 04, 2015 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your recent experience. We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Please let us know if there is anything we can assist you with in the future. Best, Devin Sullvan, General Manager

May 23, 2015

Not real happy with taking 3 days to buy a car. I went to the dealership due to a flyer that was sent by Herb Chambers that claimed 60 months at 0o/o interest. When I got there I was told that they More

by HACKATHORN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 14, 2015

Great experience! The vehicle I traded for was as advertised with fair trade in value for mine. But Paul, the salesperson who helped me went above and beyond my expecta More

by gw1951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Webber
May 15, 2015 -

Herb Chambers Hyundai of Auburn responded

I sincerely appreciate you posting such kind words regarding your experience with Paul. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs in the future. Sincerely, Devin Sullivan, General Manager

May 13, 2015

Follow up on earlier review / Oil Change I had a previous issue at this dealership involving an oil change. I reached out to the general manager, Devin, and after speaking with him we came to More

by rp243
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devin Sullivan
May 14, 2015 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking the time to share your feedback. I apologize for the initial less than positive experience and truly appreciate you giving us an opportunity to make things right. We value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Devin Sullivan, General Manager

April 23, 2015

Tenth Another wonderful experience dealing with Marty Reardon! Just leased our family's 10th vehicle from Marty, always a pleasure to work with him. Thanks More

by kz8962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2015 -

Herb Chambers Hyundai of Auburn responded

Thank you for taking time out of your day to write this review. We appreciate the kind words and we are excited to have you as part of the Herb Chambers Companies family! Marty is an amazing member of the team and I'm so happy to know that he always takes such good care of you. Please let us know if there is anything else we can help with. Best, Devin Sullivan, General Manager

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