Herb Chambers Honda - Service Center

Service repairman and customer service individual were punctual, polite, and most helpful. Car was completed in 75 minutes instead of 90 minutes. Will use this dealer for services going forward. punctual, polite, and most helpful. Car was completed in 75 minutes instead of 90 minutes. Will use this dealer for services going forward. More

Always receive great customer service at Herb Chambers in Dorchester. Nelson, Robert and Sean are always professional and on top of everything. It’s always such a busy place and they manage to make navigat Dorchester. Nelson, Robert and Sean are always professional and on top of everything. It’s always such a busy place and they manage to make navigating all the aspects of providing excellent service look easy. This is why I keep returning! More

Herb Chambers Honda Boston Center is an excellent service. It's easy to book/modify an appointment online. I brought my Honda CR-V Hybrid 2025 to Herb Chambers Honda Boston for a steering issue recal service. It's easy to book/modify an appointment online. I brought my Honda CR-V Hybrid 2025 to Herb Chambers Honda Boston for a steering issue recall and Sean DeSilva was the person who worked with me on check-in. He is polite and professional. The repair took longer than expected, however, the work was done very good. The technician also cleaned up after he finished the job. Sean DeSilva and the technician have exceeded my expectations. In addition, the waiting area is comfortable. Highly recommended! More

Norllin helped me with my state inspection sticker today. He was very pleasant and also took the time to explain the couple of recall notices that are on my car and that we’d get them taken care of at my nex He was very pleasant and also took the time to explain the couple of recall notices that are on my car and that we’d get them taken care of at my next service. The inspection was very quick (shorter than the time I was quoted) and I was in and out very smoothly. Thanks Norllin! More

Always attentive and providing great service. They are always there to assist when you need them. They are always there to assist when you need them. More

Superb service and very friendly, personable staff! And Honest too! They called to make sure I wanted to replace tires that weren't completely worn out. Outstanding. I never like having to go in for se And Honest too! They called to make sure I wanted to replace tires that weren't completely worn out. Outstanding. I never like having to go in for service, but Herb Chambers Honda Service makes it painless and easy. Norllin is a Rock Star! More

Very good experience each time with Sean. Always quick fast and responsive service. Thank you Always quick fast and responsive service. Thank you More

Sean DeSilva has exceeded my expectations every time I've worked with him over the past 6 years. He is a seasoned, thorough, thoughtful, personable, dedicated professional. He addressed every concern I came worked with him over the past 6 years. He is a seasoned, thorough, thoughtful, personable, dedicated professional. He addressed every concern I came in with, major to minor. He arranged every aspect of service from my arrival to departure, and had a driver to take me home, then back in minutes during the mechanical servicing. He found a way to reduce the initial estimate significantly for when I arrived for pick-up. Very impressive, all in all. More

Sean was great to work with. He did a great job at explaining what was going on and providing perspective on the why's/what it "x" means short term vs long term. It's refreshing He did a great job at explaining what was going on and providing perspective on the why's/what it "x" means short term vs long term. It's refreshing to work with someone who is an advocate for you and your vehicle. More

I had service and Sean was the person who help me he is very helpful with any concerns that I may have when I’m getting something done with my car as a female it could be a little scary but when he is ther very helpful with any concerns that I may have when I’m getting something done with my car as a female it could be a little scary but when he is there I don’t feel stressed because he always make me have a amazing experience thank you so much Sean More