Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,260 Reviews

1,260 Reviews of Herb Chambers Honda - Service Center

Sort by
September 15, 2023

Nelson was very helpful and professional in helping me with my vehicle needs. He even called me to let me know once my vehicle was ready which was really great! More

by adam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Sep 15, 2023 -

Herb Chambers Honda responded

Hi Adam! We're glad to know Nelson was able to assist you effectively at Herb Chambers Honda In Boston. We appreciate your feedback and hope you enjoy your vehicle!

September 14, 2023

Sean DeSilva went above and beyond for me. A honest miscommunication had me there before the car was ready. Despite not being my service rep, he jumped in to help figure out when it would be r More

by Andrew Abbott
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 21, 2023 -

Herb Chambers Honda responded

Hey Andrew, thank you for the positive review! We're happy to know that Sean provided you with a great service experience at Herb Chambers Honda In Boston. We'll see you next time! Have a great day!

September 13, 2023

Sean DeSilva was extremely honest, friendly, and helpful. He went above and beyond to make sure that my issue was addressed. More

by vc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 14, 2023 -

Herb Chambers Honda responded

We're glad to know that Sean assisted you with your vehicle's issue at Herb Chambers Honda In Boston. We appreciate your feedback and are here if you need anything else! Safe travels!

September 12, 2023

Nelson was communicative, straight to point, and answered all questions. My car was well cared for. More

by jennifer.amado001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson C
Sep 14, 2023 -

Herb Chambers Honda responded

Thank you for your feedback, Jennifer! We're pleased to hear that Nelson provided clear communication, addressed your questions, and took good care of your car. We'll see you next time. Safe travels!- The Herb Chambers Honda In Boston Team

September 09, 2023

Sean DeSilva was very helpful and made my morning . Herb chambers should be very honored to have such an employee like him !!!!! Thanks a lot Sean I appreciate how helpful and nice you were. More

by Jahkhi18april
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 12, 2023 -

Herb Chambers Honda responded

We're so glad to know that Sean made your visit a positive one at Herb Chambers Honda In Boston! We'll definitely pass along the kind words. Thanks for choosing us and we hope to see you again soon!

September 09, 2023

Sean DeSilva provided me with excellent customer service when I brought my car in due to an issue with my car's AC. He clearly explained the potential issues they were going to investigate and clearly commu More

by pawansk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Sep 13, 2023 -

Herb Chambers Honda responded

Hi Pawan! We're glad to know that Sean was able to provide you with excellent service and clear communication during your visit at Herb Chambers Honda In Boston. We strive for seamless experiences like yours, so it's great to see we hit the mark! Thanks for sharing this positive feedback.

September 06, 2023

I was given excellent customer service by Nelson. Every time I come in Nelson is very helpful, considerate, gives the best advice and time efficient. I like how Nelson explain every detail of service More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Sep 07, 2023 -

Herb Chambers Honda responded

Hi Kimberly, it's great to know that Nelson consistently provides you with excellent service at Herb Chambers Honda In Boston. We appreciate your kind words and look forward to seeing you next time!

August 31, 2023

Very professional and friendly service it was a pleasant experience I would recommend them highly More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The gentleman who valeted my car and opened the door for me as I entered it was pouring rain and he went above and beyond
Aug 31, 2023 -

Herb Chambers Honda responded

Hi Kathy! Thank you so much for your kind words and for taking the time to share your experience with us at Herb Chambers Honda In Boston. We are thrilled to hear that you had a pleasant experience and found our service to be both professional and friendly. We'll see you next time!

August 30, 2023

Thank so much to Sean Desilva for always willing to help me with any problem that my car is dealing with. Sean Desilva is among the best of the best, More

by Vil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desilva Sean
Aug 31, 2023 -

Herb Chambers Honda responded

We're delighted to know that Sean has been so helpful with your car issues at Herb Chambers Honda In Boston. We appreciate the shout-out and look forward to assisting you in the future!

August 29, 2023

Brought my Civic in for routine service, assisted by Sean DeSilva, all was done quickly (less than half a day), explained carefully, and a minor problem was fixed before it could become a major problem. Ver More

by bill.52.card
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Aug 30, 2023 -

Herb Chambers Honda responded

Hi Bill! We're glad to know that Sean and our team at Herb Chambers Honda In Boston were able to assist with your Civic's service quickly and efficiently. Thank you for sharing your experience, we appreciate it!

...
35
...