Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

Sort by
January 30, 2025

Sean is always great! The 30,000 miles service was very fast and only took two hours! More

by Cognac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Herb Chambers Honda responded

Thank you for the review! We're happy to hear Sean & the team made your recent visit an efficient one and we look forward to seeing you again next time! - Herb Chambers Honda In Boston

January 29, 2025

Good service kept informed through out my visit about what was going on I will visit this location again. More

by Satisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 29, 2025 -

Herb Chambers Honda responded

We're glad to hear you had a positive experience at Herb Chambers Honda In Boston! Keeping our customers informed is important to us, and we look forward to welcoming you back in the future.

January 29, 2025

I had a great experience at Herb Chambers Boston, thanks to Sean Desilva. He was incredibly helpful and made everything smooth. Also, there was a guy at the entrance, I didn’t catch his name, he was very fr More

by Yarui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 31, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience at Herb Chambers Honda In Boston! We're delighted to hear that Sean and our team provided excellent service. We appreciate the recommendation and look forward to assisting you again in the future!

January 29, 2025

We've worked with Sean at Honda Boston multiple times, and its always a pleasant experience. He is professional, thorough, and takes the time to explain everything clearly. The service team's turnaround t More

by VNguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 31, 2025 -

Herb Chambers Honda responded

Thank you for your wonderful feedback about Sean and the team at Herb Chambers Honda In Boston! We're delighted to hear that each visit has been smooth and hassle-free. Your recommendation means a lot, and we look forward to serving you again next time!

January 28, 2025

Treated very well by whole staff, they were friendly attentive and customer oriented. Buy a car here and have it serviced here as well More

by princemyshkin54
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norlin
Jan 28, 2025 -

Herb Chambers Honda responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Herb Chambers Honda in Boston provided attentive and customer-oriented service. We appreciate your recommendation and look forward to serving you again!

January 27, 2025

Herb Chambers Honda of Boston is the best. I've been getting my cars serviced there for years and they just keep doing an outstanding job More

by Raw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva is a great asset to Herb Chambers Honda of Boston. He's very personable and has excellent communication and customer service skills. I went in for an inspection sticker and received a new one without a long wait. Great work as always!
Jan 27, 2025 -

Herb Chambers Honda responded

Thank you for your loyalty and kind words about Herb Chambers Honda in Boston! We're delighted to know that our service has consistently met your expectations over the years. Looking forward to continuing this great relationship!

January 26, 2025

I went for a scheduled maintainence and inspection. When I drpped off my car Sean checked in the system and offered to take care of recall so i didn't have to come back for it. Because of adding re More

by Lei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Jan 27, 2025 -

Herb Chambers Honda responded

Lei, we're delighted to hear that Sean provided such a thorough and accommodating experience during your visit at Herb Chambers Honda In Boston. It's wonderful knowing you felt valued and well-informed throughout the process. We appreciate your feedback and look forward to assisting with any future needs!

January 26, 2025

The Service advisor Sean Desilva gave me the best service, every thing five stars 👍,”. I been there couple times. Sean always be nice to all of us, take good care of us. More

by Qiuliangma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Jan 27, 2025 -

Herb Chambers Honda responded

We're delighted to hear that Sean provided you with exceptional service at Herb Chambers Honda In Boston! Thank you for your continued trust and support. We look forward to serving you again in the future!

January 24, 2025

The staff is always polite, knowledgeable, and accommodating. I had to reschedule a confirmed appointment because of Monday’s snow storm. No problem. I arrived one and a half hours before my sched More

by gpatmcdonald
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 24, 2025 -

Herb Chambers Honda responded

Thank you for sharing your experience! We're delighted to hear that our team at Herb Chambers Honda In Boston was able to accommodate your schedule so smoothly. Safe travels, and we look forward to seeing you again!

January 23, 2025

Had service done. Henry was my contact. Had SUV for a week . I was out of state. Spoke with him by phone several times. Good natured guy and on his game. More

by martin.wallace
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry
Jan 23, 2025 -

Herb Chambers Honda responded

Martin, we're glad to hear that Henry provided you with excellent service & communication while your vehicle was with us. We appreciate the feedback and hope you won't hesitate to reach out if our Herb Chambers Honda In Boston team can be of service again in the future!