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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,234 Reviews

1,234 Reviews of Herb Chambers Honda - Service Center

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November 30, 2024

Norllin helped me with my state inspection sticker today. He was very pleasant and also took the time to explain the couple of recall notices that are on my car and that we’d get them taken care of at my nex More

by DanielleLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norllin
Dec 02, 2024 -

Herb Chambers Honda responded

DanielleLH, we're delighted to hear that Norllin provided such a smooth and informative experience for you at Herb Chambers Honda In Boston. Thank you for sharing your positive feedback!

November 29, 2024

Always attentive and providing great service. They are always there to assist when you need them. More

by rdiprossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horllin Soto
Nov 29, 2024 -

Herb Chambers Honda responded

We really appreciate you taking the time to leave Herb Chambers Honda In Boston this awesome review, thank you!

November 23, 2024

Superb service and very friendly, personable staff! And Honest too! They called to make sure I wanted to replace tires that weren't completely worn out. Outstanding. I never like having to go in for se More

by crawdady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norllin
Nov 25, 2024 -

Herb Chambers Honda responded

We're delighted to hear that Norllin and the team at Herb Chambers Honda in Boston made your service experience outstanding! Thanks for sharing such positive feedback. We'll be here whenever you need us next!

November 22, 2024

Very good experience each time with Sean. Always quick fast and responsive service. Thank you More

by brehardeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 25, 2024 -

Herb Chambers Honda responded

We're glad to hear Sean consistently provides quick, fast, and responsive service at Herb Chambers Honda In Boston. We look forward to serving you again next time! Safe travels!

November 20, 2024

Sean DeSilva has exceeded my expectations every time I've worked with him over the past 6 years. He is a seasoned, thorough, thoughtful, personable, dedicated professional. He addressed every concern I came More

by T A Barnard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Nov 20, 2024 -

Herb Chambers Honda responded

We're delighted to hear that Sean consistently provides exceptional service at Herb Chambers Honda In Boston. It's great to know he addressed all your concerns and made the process seamless for you. Thank you for sharing such a detailed review, we appreciate your continued trust in us!

November 20, 2024

Sean was great to work with. He did a great job at explaining what was going on and providing perspective on the why's/what it "x" means short term vs long term. It's refreshing More

by Riss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Nov 20, 2024 -

Herb Chambers Honda responded

Thank you for sharing your experience with Sean at Herb Chambers Honda In Boston! We're delighted to hear that his clear explanations and advocacy made a positive impact. We appreciate your feedback and look forward to assisting you in the future!

November 20, 2024

I had service and Sean was the person who help me he is very helpful with any concerns that I may have when I’m getting something done with my car as a female it could be a little scary but when he is ther More

by Martg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 21, 2024 -

Herb Chambers Honda responded

Martha, we're delighted to hear that Sean made your service experience stress-free at Herb Chambers Honda In Boston. Thank you for sharing such kind words!

November 19, 2024

Brought my 2018 Accord to Herbs Chamber in Dorchester and was expecting some great help and fairness from the service center, as I have brought it here before and it was serviced fair and quickly. Sean, in t More

by Connor W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean DeSilva - Service Department
Dec 02, 2024 -

Herb Chambers Honda responded

Connor, I'm sorry to hear about your experience with our service department. We strive for fair pricing and transparency, so it's concerning to read this feedback. I'd like the opportunity to discuss your visit further and address any concerns you have. Please feel free to reach out at your convenience. Thank you, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

November 18, 2024

They were very efficient. It was a stress free experience. Sean was helpful and kind. More

by Ap0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 19, 2024 -

Herb Chambers Honda responded

Thank you for coming to Herb Chambers Honda In Boston!

November 14, 2024

Check in could be just a little bit better other than that.Everything else is great at the dealership.They treat you very nice and friendly and keep you up to date on your services More

by Mrlaing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Herb Chambers Honda responded

Hi Mr. Laing! Thank you for your feedback! We're glad to hear that the team at Herb Chambers Honda in Boston provided a friendly and informative experience. We'll take note of your suggestion regarding check-in, as we're always looking to improve. We appreciate your support!