Back

Herb Chambers Honda - Service Center

Boston, MA

4.8
1,261 Reviews

1,260 Reviews of Herb Chambers Honda - Service Center

Sort by
February 21, 2024

Easy oil change - Tony was friendly and gave an accurate estimate of how long it would take. More

by dalt492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
King Man
Feb 22, 2024 -

Herb Chambers Honda responded

We appreciate you leaving Tony and the team five stars! We hope to see you again for your next oil change! Thank you! - Herb Chambers Honda In Boston

February 21, 2024

Excellent customer service Thanks Sean for all your help with all my questions Definitely a professional and kind More

by Junebug6653@yahoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 21, 2024 -

Junebug6653@yahoo responded

Great service Thanks Sean for all your help in answering my questions Professional and very kind

Feb 22, 2024 -

Herb Chambers Honda responded

We appreciate you leaving us five stars! We hope to see you again for your next appointment. Thank you! - Herb Chambers Honda In Boston

February 21, 2024

Sear was very helpful. He got me in and out quickly. I appreciated his efficiency and careful, supportive work. I've always had a positive experience with all the staff More

by bsvalentine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 21, 2024 -

Herb Chambers Honda responded

We're glad to know that Sear and our team at Herb Chambers Honda In Boston were able to provide you with a quick and efficient service. We appreciate your positive feedback! Drive safely!

February 20, 2024

Sean was an incredible service advisor for my vehicle. He made sure that I was fully aware of the work that my car needed and show full transparency. More

by ocabrera1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
Feb 20, 2024 -

Herb Chambers Honda responded

We're glad to know that Sean was able to provide you with the excellent experience and strive for at Herb Chambers Honda In Boston. We look forward to serving you again! Have a great ride!

February 19, 2024

The service is always outstanding. The advisor Sean always give good advice on how to take care of my vehicle. More

by Mg
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 19, 2024 -

Herb Chambers Honda responded

Hi Mg! We're delighted to know that you've consistently found our service at Herb Chambers Honda In Boston outstanding. Sean and the rest of our team are always here to provide top-notch advice for your vehicle's care! Thanks for sharing this with us.

February 17, 2024

As usual my car received a top shelf service job. Sean was my service advisor and he kept me updated on everything and left no stone unturned. He was fantastic. More

by Daywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean.
Feb 19, 2024 -

Herb Chambers Honda responded

We're glad to know that you had a top-notch service experience with Sean at Herb Chambers Honda In Boston! We appreciate your feedback and look forward to assisting you again in the future. Safe travels!

February 17, 2024

It is a good friendly environment and they are willing to help solve your problems with your vehicle as fast as possible. More

by alvinc.wa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean DaSilva
Feb 19, 2024 -

Herb Chambers Honda responded

We're glad to know you had a positive experience at Herb Chambers Honda In Boston! Our team is always here and ready to help with your vehicle needs. Thanks for the review!

February 17, 2024

I came in for an oil change. Sean was great, probably the first genuine person I've had help me there. The girls at the front desk ignore everyone that walks in so you just stand More

by Aes318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 19, 2024 -

Herb Chambers Honda responded

Thanks for sharing your feedback. It's great to know that Sean was able to provide you with the quality service we aim for, but it sounds like there are some areas where we can improve. Your feedback is appreciated and will be addressed with the appropriate members of our team. Please feel free to contact me directly if you have any additional questions or concerns you'd like to discuss. Respectfully, Tom Pasquarella - General Manager - tpasquarella@herbchambers.com

February 15, 2024

I had an amazing experience with Sean Desilva as I didn’t have my car for two months but Sean kept great communication to me for my car. Exceeded my experience at a dealership, thank you Sean and dealership! More

by Leah O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Desilva
Feb 15, 2024 -

Herb Chambers Honda responded

Hi Leah, we're delighted to know that Sean kept you well-informed and made your experience at Herb Chambers Honda In Boston a memorable one. We look forward to serving you again! Safe travels!

February 15, 2024

Sean was extremely professional, efficient, and kind. I live in New York, and my son is going to school at BC. I was trying to find a Honda dealership to service my son’s car in the Boston area. After More

by kathywinslow2
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Feb 16, 2024 -

Herb Chambers Honda responded

Kathy, we're delighted to know that Sean provided excellent service for your son's car at Herb Chambers Honda In Boston. We appreciate the kind words and look forward to assisting you in the future!

...
23
...