1,277 Reviews of Herb Chambers Honda - Service Center
Excellent service All I can say is that the main reason I stay with Honda is the service. All the people I deal with are respectful and friendly (my contact at Herb Cha All I can say is that the main reason I stay with Honda is the service. All the people I deal with are respectful and friendly (my contact at Herb Chambers is Theresa, who is the best). More
Service like usual I have come for service here at least 30 times over many years and the result is always the same....excellent. They have a long standing habit of want I have come for service here at least 30 times over many years and the result is always the same....excellent. They have a long standing habit of wanting to provide the best service. Many of the repair reps are long term personnel who know their stuff and know how to speak to people in a polite and informative way. More
Slow turnaround time for simple check-up Though the staff was very kind and apologetic, the wait time for the service provided was quite extensive and beyond what was expected. I took used ca Though the staff was very kind and apologetic, the wait time for the service provided was quite extensive and beyond what was expected. I took used car in for evaluation to see if there were any major repairs needed. I was quoted an expected wait time of 90 minutes. The whole process ended up taking over 3 and a half hours. Specifically once the inspection was done and I had paid and everything seemed all set, it took the dealership 30 minutes to get my car out of the garage and pulled out front for me to leave. Everyone was nice and apologetic but the service was much slower than expected / quoted. More
emergency service I was headed into the city, when the check engine light came on in my 2012 Honda crosstour. I spoke with Jessica Martinez and explained that I lived I was headed into the city, when the check engine light came on in my 2012 Honda crosstour. I spoke with Jessica Martinez and explained that I lived on the Cape. She and everyone else was great. So knowledgeable and friendly. I highly recommend your dealership ! More
David Richard was the best Service Advisor David Ricard made everything smooth and informative. He explained the process and the possible outcomes in terms of my leaking tire. Service Advisor David Ricard made everything smooth and informative. He explained the process and the possible outcomes in terms of my leaking tire. He was friendly, engaging and affable. I was thoroughly satisfied. More
10K checkup and update of computer (recall) Everything was done properly and in a timely manner.? I was treated courteously. Teresa was very knowledgeable. The waiting area could use a Keurig, t Everything was done properly and in a timely manner.? I was treated courteously. Teresa was very knowledgeable. The waiting area could use a Keurig, though More
Perfect service I never service my cars anywhere else The service department is superb my advisor is Tereza she is very smart and know so much about both our cars. I never service my cars anywhere else The service department is superb my advisor is Tereza she is very smart and know so much about both our cars. I believe that good service starts with fantastic management Susan T has the respect of the service department . It is always a pleasure to come in and know that both of these ladies are there and are concerned about our service. Bravo to HC for such great service We have purchase 9 cars at HC in total Honda and Mercedes More
I dropped it off and picked it up . I got the car and drove it home. It was good. Then I had to write more words to submit this review even thought I really did not want tp . I got the car and drove it home. It was good. Then I had to write more words to submit this review even thought I really did not want tp More
Flat tire x2 I hit a pothole 1 week before Christmas and had two flat tires. Herb chambers of Boston really helped me out. I had my car towed there by AAA. Se I hit a pothole 1 week before Christmas and had two flat tires. Herb chambers of Boston really helped me out. I had my car towed there by AAA. Service department was helpful in receiving the car with a promotion phone call from service advisor. They took care of the entire process including dealing with insurance and had the car back to me by days end . Thank you and great job. More
Great service! Great service and friendly people. Reasonable waiting time. They called me when the car was ready to be piccked up. Checking out was fast and they of Great service and friendly people. Reasonable waiting time. They called me when the car was ready to be piccked up. Checking out was fast and they offer coffee and apples. More