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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

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April 03, 2019

Staff members are really friendly! I went there to get oil change and I requested to get done quick. It was done in 15 minutes! The staff is really friendly! More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2019

Exceptional Service! Robert Hall always goes above and beyond his job to make sure I am well informed and satisfied with my service. He is always smiling and happy to advi More

by yaadi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall and Mario
March 12, 2019

Awesome Quick service went on a saturday and it was packed. Greeted with a warm welcome followed by a knowledgeable service rep and full oil change under 1 ho More

by Ryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

Same day oil change. Called ahead for routine oil change. I was told to wait one hour because it was busy. When I arrived, staff was prompt courteous. Kept up to date on More

by Asiddi1056
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2019

Prefer old location new location is much more inconvenient; no access to public transit, no car wash, difficult to walk anywhere in the neighborhood. Employees were great More

by bdinardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2019

Good advisers, best mechanical staff ! One of the best centers closest to me ! Fast reliable service. That is why I started to visit Herb Chambers Honda center in the middle of Commonwealt More

by Anatoly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tereza Guzman
February 09, 2019

Excellent Teresa was so kind and trustworthy and gave me updates of my repair and my car was delivered on time. I was very happy with the service. More

by Leonilde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
January 19, 2019

Great service Teresa took care of me, she always does a terrific job! My car was ready ahead of the time promised. The one thing that did come up was that I didn More

by Michbro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tereza Guzman
January 09, 2019

Service My Service advisor Sean did a fantastic job!!!! Everything great!! One thing I would hope that will be fix is the waiting time while the car is being More

by Vahitk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean
Jan 10, 2019 -

Herb Chambers Honda responded

Vahit, thank you for your review. I'm glad you had a 5-sar experience with Sean. We look forward to seeing you at your next visit. -Joel Ginsburg, General Manager.

January 01, 2019

It was the best car fix experience I ever had! See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it More

by Laura K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Tarquini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred, Tereza Guzman
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