1,277 Reviews of Herb Chambers Honda - Service Center
Staff members are really friendly! I went there to get oil change and I requested to get done quick. It was done in 15 minutes! The staff is really friendly! I went there to get oil change and I requested to get done quick. It was done in 15 minutes! The staff is really friendly! More
Exceptional Service! Robert Hall always goes above and beyond his job to make sure I am well informed and satisfied with my service. He is always smiling and happy to advi Robert Hall always goes above and beyond his job to make sure I am well informed and satisfied with my service. He is always smiling and happy to advise about any and all things pertaining to my car. No question is ever considered silly by him, no matter how stressed out I am with any warning light on the car. More
Awesome Quick service went on a saturday and it was packed. Greeted with a warm welcome followed by a knowledgeable service rep and full oil change under 1 ho Quick service went on a saturday and it was packed. Greeted with a warm welcome followed by a knowledgeable service rep and full oil change under 1 hour!!!! Thanks guys see you guys in a few months. More
Same day oil change. Called ahead for routine oil change. I was told to wait one hour because it was busy. When I arrived, staff was prompt courteous. Kept up to date on Called ahead for routine oil change. I was told to wait one hour because it was busy. When I arrived, staff was prompt courteous. Kept up to date on progress. Clean waiting area with snacks and drinks. Met expectations. No hassles. Will go back. More
Prefer old location new location is much more inconvenient; no access to public transit, no car wash, difficult to walk anywhere in the neighborhood. Employees were great new location is much more inconvenient; no access to public transit, no car wash, difficult to walk anywhere in the neighborhood. Employees were great to work with. More
Good advisers, best mechanical staff ! One of the best centers closest to me ! Fast reliable service. That is why I started to visit Herb Chambers Honda center in the middle of Commonwealt One of the best centers closest to me ! Fast reliable service. That is why I started to visit Herb Chambers Honda center in the middle of Commonwealth Avenue. More
Excellent Teresa was so kind and trustworthy and gave me updates of my repair and my car was delivered on time. I was very happy with the service. Teresa was so kind and trustworthy and gave me updates of my repair and my car was delivered on time. I was very happy with the service. More
Great service Teresa took care of me, she always does a terrific job! My car was ready ahead of the time promised. The one thing that did come up was that I didn Teresa took care of me, she always does a terrific job! My car was ready ahead of the time promised. The one thing that did come up was that I didn’t realize that doing a software update would also require the oil to be changed. However, after talking further with Teresa about it, she did a great job explaining everything including prorating my next oil change service accordingly. Although this is unrelated to the service, I would like to express my displeasure with Herb Chambers moving to a new Dorchester location. This will be very inconvenient for us, and will require us thinking about where to service our car on and on going basis. I realize business is business, but I have a difficult time believing that this relocation will be a positive move for the many, many customers he has in the Brookline/ Newton/ Brighton area. He has been in this location for as many years as I can remember. More
Service My Service advisor Sean did a fantastic job!!!! Everything great!! One thing I would hope that will be fix is the waiting time while the car is being My Service advisor Sean did a fantastic job!!!! Everything great!! One thing I would hope that will be fix is the waiting time while the car is being serviced. Other than that everything is where it needs to be! Will be back again for sure! Thank for the great service, Sean Vahit Koc More
It was the best car fix experience I ever had! See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it See above- it was excellent! I do t feel like writing much more, but want to be sure the fantastic customer service we received gets al the credit it deserves! More