1,277 Reviews of Herb Chambers Honda - Service Center
Brought in for Recall Brought my 2019 Pilot in for a recall and an oil change. I cannot remember name of Sevice tech, but he and the cashier were Super nice!!! Brought my 2019 Pilot in for a recall and an oil change. I cannot remember name of Sevice tech, but he and the cashier were Super nice!!! More
Excellent Customer Service I've had my car serviced twice in the past month and each time the team has been great. Sean DeSilva was my Service Advisor. Sean was extremely prof I've had my car serviced twice in the past month and each time the team has been great. Sean DeSilva was my Service Advisor. Sean was extremely professional and answered all my questions. While I waited for my repairs Sean kept me updated with the status and the parts needed to complete my repair. Sean not only fully explain the cause of the problem but explained using a parts diagram to explain fully the source of the problem and how the replacement part would resolve it. Sean welcomes each customer with a smile and treats them as a priority. He is a shining example of fine Customer Service. Ivette, Happy Customer since 2001 More
My recent visit Service received was as described during check in, honest and straightforward. Excellent service organization. Consistent quality of service is alwa Service received was as described during check in, honest and straightforward. Excellent service organization. Consistent quality of service is always and greatly appreciated. Thank you. More
Had to get a defaulted rear Door lock actuator installed The lock door actuator was defected under a class suit against Honda and even though the warranty had expired Honda should have fixed it for free or a The lock door actuator was defected under a class suit against Honda and even though the warranty had expired Honda should have fixed it for free or at least give me a break on the price! I paid over $450 for it! I will think twice before I buy another Honda which is too bad since this is my second Honda and soon I will be in the market for a new car. More
Again it's my favorite people Great staff! It is always quick for oil and filter change. Staff is really helpful! I recommend this place for everyone one for all time! Great staff! It is always quick for oil and filter change. Staff is really helpful! I recommend this place for everyone one for all time! More
Above & Beyond There was not a 'Concierge' to accept my car, so Taylor Lee got off her desk and did it in order to get me done while I waited. They also needed to r There was not a 'Concierge' to accept my car, so Taylor Lee got off her desk and did it in order to get me done while I waited. They also needed to replace filters (not part of the A1 service) and did that ASAP. More
awesome Robert is a awesome guy every time I come in. Helps me most of the time with my service and always greets me every time I come in. Robert is a awesome guy every time I come in. Helps me most of the time with my service and always greets me every time I come in. More
"Sean DeSilva was a delight to deal with." My experience at this location for the first time was great because of Sean. He kept me informed. and made sure I fully understood what services I nee My experience at this location for the first time was great because of Sean. He kept me informed. and made sure I fully understood what services I needed to have done or not. I found his honesty refreshing. Harriet Devine More
Sean DaSilva is a great guy and a straight-shooter Maintenance due warning light came on so I made an appt with Sean. He told me I only needed minor, or B, service and I was out of there in just over a Maintenance due warning light came on so I made an appt with Sean. He told me I only needed minor, or B, service and I was out of there in just over an hour. I always feel Sean is looking out for me and my aging (2012) Accord. More
Very Helpful on a Busy Day Sean DeSilva and his service team were able to help me out with a leak in my tire and went out of their way to squeeze me into a very busy service sch Sean DeSilva and his service team were able to help me out with a leak in my tire and went out of their way to squeeze me into a very busy service schedule after work. They were friendly throughout the process and threw in a complimentary car wash as well. More