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Herb Chambers Honda - Service Center

Boston, MA

4.8
1,277 Reviews

1,277 Reviews of Herb Chambers Honda - Service Center

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December 09, 2019

Tran Le was patient and very attentive. He made sure I understood my inspections and could schedule services to make them affordable for my budget. I will recommend Tran to my friends and family. More

by rochelle.thorpe
Recommend Dealer
Yes
Employees Worked With
Tran Le
December 04, 2019

Robert Hall provided exceptional customer service. He was helpful with explaining the work needed for my car. The service was completed within the timeframe indicated by Robert! More

by layna_ervin
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2019

Very nice people, polite from phone to shuttle driver and in between. Most important, they give you recommendations not pressure sales. I’ll be back. More

by Samm53
Recommend Dealer
Yes
Employees Worked With
Tran Le
November 23, 2019

It was my pleasure working with Robert. He was respectful, he was nice and was also very efficient. Robert got me back on the road in no time! More

by khariburr
Recommend Dealer
Yes
Employees Worked With
Robert Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2019

Tran Le from service department was great. He had fielded my concerns and followed my service appointment through every step of the way. Exceptional service! More

by sirk999
Recommend Dealer
Yes
Employees Worked With
Tran Le
November 14, 2019

Fast and easy service Checked in early at 8am but made an appointment in advance. Nicole was friendly, clearly communicated, and wasn't pushy about add-on services. Very More

by Hondacarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Lee
October 31, 2019

Oil change Went for an oil change and tire rotation. Service staff that help me over the counter was very helpful. He was very friendly and really wanted to assi More

by Wjim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Hall
October 26, 2019

Highly satisfactory Rapid appointment, on the day and at the time I wanted. Polite and efficient personnel. Quick service with less waiting than expected. Comfortable wai More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Lee
October 24, 2019

Courteous, Professional & Knowledgeable Service Advisor Sean DeSilva listened and review my service records, very knowledgeable in explaining the problems with my vehicle the issues was reso More

by ISingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
October 19, 2019

15k miles service Sean did a great job -- clearly explained all of the work that needed to be done, and made sure that a problem with our rear bumper was fixed. More

by FRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean DeSilva
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