Herb Chambers Honda of Westborough - Service Center

Great Service As Always Service is very efficient and timely. Always get Matt who is very friendly and explains exactly what is needed- I never feel pressured by him. Service is very efficient and timely. Always get Matt who is very friendly and explains exactly what is needed- I never feel pressured by him. More

Easy in and easy out This is a very organized service center.. The people know exactly what to do and take every effort to be courteous to their customer. Wish every servi This is a very organized service center.. The people know exactly what to do and take every effort to be courteous to their customer. Wish every service team was this good. More

Extended warranty work and new tires Very sastified with Herb Chambers service dept. My 2017 ridgeline had a emission problem and it was over the factory warranty, but the CNA extended wa Very sastified with Herb Chambers service dept. My 2017 ridgeline had a emission problem and it was over the factory warranty, but the CNA extended warranty that I purchased took care of it. I didn't have to do anything, Herb Chambers took care of everything. Also bought four new tires, which it needed, while it was there for the service. I'd been pricing tires at various places(online/big name tire centers) and Herb's price was very competative. Again very happy with Herb Chambers. More

No shuttle service even with prior commitments I booked an appointment for car service with prior commitment for drop off back home. But when I checked in they straight away informed me there is no I booked an appointment for car service with prior commitment for drop off back home. But when I checked in they straight away informed me there is no shuttle service without any hesitation. All they could say sorry and nothing they could do. Worst experience every time. More

Recent service I had a wonderful experience at Herb Chambers Honda in Westboro. They were very professional and helpful. Will definitely be back for my next service. I had a wonderful experience at Herb Chambers Honda in Westboro. They were very professional and helpful. Will definitely be back for my next service. More

Great Customer Service Jody, in service was very attentive to my needs. He communicated everything and my wait time was exactly what was quoted. Thank you for a great serv Jody, in service was very attentive to my needs. He communicated everything and my wait time was exactly what was quoted. Thank you for a great service visit! More

Great service, but I waited while I my car was repaired. No issues with the repair service or any of the staff. My problem is that during my 3 1/2 wait I tried to work. I waited while I my car was repaired. No issues with the repair service or any of the staff. My problem is that during my 3 1/2 wait I tried to work. Chairs and table fine, wifi fine, coffee and donuts fine. But what possible reason could the dealership have for blasting SirusXM 1980's pop songs at the volume usually reserved for a noisy bar? This is the not the first time I've been annoyed by this, just the first time I've commented. I realize that they can't split apart the showroom and service area, but how does blasting loud music help the dealership sell product or generate loyalty? If you must have music playing (like every store does) then at least lower the volume so that I can talk on the phone without the other parties asking where the heck I am! More

2017 civic, service b Routine maintenance visit. No problems with the car, no problems with the service. Explained what was being done, did it, and then reviewed what had Routine maintenance visit. No problems with the car, no problems with the service. Explained what was being done, did it, and then reviewed what had been done and what was found. Friendly, prompt, professional, no complaints. More

Great service experience. Abby was great. She explained the services my car needed upfront along with associated costs. She even removed a few things upon my reque experience. Abby was great. She explained the services my car needed upfront along with associated costs. She even removed a few things upon my request, that I can complete on my own. More