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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,539 Reviews

1,539 Reviews of Herb Chambers Honda of Westborough - Service Center

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October 26, 2024

My service experience was great today, I will definitely come back for future service of my vehicle. More

by A customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott from service center
Oct 28, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for giving our Herb Chambers Honda of Westborough team the opportunity to earn your business! We appreciate the kind review and look forward to seeing you again in the future!

October 26, 2024

The service was fast and really good. Albin was really helpful. There was ample of space for waiting area, coffee and water available. They also offered free car wash and vaccum which was More

by sarthak1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albin
Oct 28, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for the glowing review! We're delighted to hear that Albin and our team at Herb Chambers Honda of Westborough provided excellent service. It's great to know you enjoyed the amenities, including the free car wash and vacuum. We appreciate your recommendation!

October 23, 2024

Excellent service. Wait time to complete service was as expected. Scott, the advisor, was very professional and kept me advised as to the status of work needed. More

by KmneS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundie
Oct 23, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to hear that Scott and the team at Herb Chambers Honda of Westborough provided excellent service during your visit. Thank you for sharing your experience, and we look forward to serving you again in the future!

October 19, 2024

Easy to converse with. Knowledgeable about my problem. Kept me informed during fix process. Solved issue and dealt with maintenance. Company. More

by rg9612
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Sundie service dept
Oct 21, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for sharing your experience with Herb Chambers Honda of Westborough! We're delighted to hear that our team was communicative and knowledgeable throughout the process. We appreciate your feedback and are here if you need anything else!

October 15, 2024

Excellent service and friendly atmosphere. The waiting area was clean and comfortable. Albin was helpful with explaining what was done to our car. More

by ajbarrus1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albin
Oct 16, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for the review! We're delighted to hear that Albin and our team at Herb Chambers Honda of Westborough provided excellent service in a friendly atmosphere. We appreciate your feedback and look forward to serving you again!

October 12, 2024

My customer service representative was very nice and helpful with getting me in and out with my oil change. I look forward to working with Albin again with any other services I my need in the future. More

by abragg40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albin
Oct 14, 2024 -

Herb Chambers Honda of Westborough responded

We're delighted to hear that Albin provided you with such efficient service at Herb Chambers Honda of Westborough. Thank you for sharing your experience, and we look forward to assisting with any future automotive needs!

October 12, 2024

Excellent service but wait time was longer than expected. Service manager was pleasant, knowledgeable and efficient. More

by gayletalbot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, James
Oct 14, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for the review and feedback. We appreciate your patience during your visit and hope you won't hesitate to reach out if our Herb Chambers Honda of Westborough team can be of service again in the future!

October 10, 2024

I made an appointment to change the transmission fluid. I informed the agent who received the car and confirmed it at reception. They changed the engine oil, and I still had to pay for it, besides the cost More

by Ramon Rocha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Albin
Oct 11, 2024 -

Herb Chambers Honda of Westborough responded

Ramon, We regret to hear about your concerns and appreciate the feedback. We want to address this with you if you can reach out directly. Thank you, James A. Bulger - General Manager - james@herbchambers.com

Oct 11, 2024 -

Ramon Rocha responded

I sent a complaint via the company’s website and until today I have not received a response

October 10, 2024

Albin was very knowledgeable and helpful with booking and keeping me updated with my cars service More

by Alexis T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ara Tashjian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albin
Oct 11, 2024 -

Herb Chambers Honda of Westborough responded

Alexis, thank you for the fantastic review! We're happy to hear Albin provided knowledgeable service & timely updates, and we hope you won't hesitate to reach out if our Herb Chambers Honda of Westborough team can be of service again in the future!

October 10, 2024

Good dealership kind people great location word word word word word word word word word More

by Joethebuilder82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toan Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Sneade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sundlie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Herb Chambers Honda of Westborough responded

Thank you for taking the time to leave us a review, Joe! Our Herb Chambers Honda of Westborough team appreciates your support and looks forward to seeing you again in the future!