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Herb Chambers Honda of Westborough - Service Center

Westborough, MA

4.8
1,512 Reviews

1,512 Reviews of Herb Chambers Honda of Westborough - Service Center

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August 06, 2017

Complete and timely service. The service was completed in the time and price quoted. Matt the service coordinator obviously was concerned about his customers. He made sure the se More

by upton532
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Aug 07, 2017 -

Herb Chambers Honda of Westborough responded

I'm so happy to read that your service experience with Matt was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Peter DiPersia, General Manager

August 04, 2017

Honda Service I dropped off the car and was given an estimated time for completion. The service performed was timely service and Good value as far as cost and perf More

by Carls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Walgreen
Aug 07, 2017 -

Herb Chambers Honda of Westborough responded

Thank you! We appreciate your feedback and enjoy hearing that you had a positive experience at our dealership. Please let us know if there is anything we can assist you with in the future. Best, Peter DiPersia, General Manager

August 03, 2017

Engaging and helpful Engaging and and the team was very helpful. I am very happy with the service provided. I was also informed about the necessary action items I need to More

by rajeshchowdaryg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Montegue
Aug 04, 2017 -

Herb Chambers Honda of Westborough responded

I appreciate you taking the time to share your experience with Jim! Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Peter DiPersia, General Manager

July 30, 2017

I came in to get a spare key made, lost the previous one. The representative was very thorough and informative regarding the auto. The car is ultimately being shipped overseas. The auto was ready in a timel More

by Keri Sefton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Koenig
Jul 30, 2017 -

Herb Chambers Honda of Westborough responded

Thank you, Keri! I will be sure to let Greg know that you spoke highly of him. Thank you again for these kind comments and we look forward to your next visit! Best, Peter DiPersia, General Manager

July 30, 2017

Flat tire, inspection and A12 maintenance. I originally had a service Appt Monday morning. I ended up with a flat tire on Friday. The tire had to be ordered. So I got a ride home, left the car More

by Lisap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 31, 2017 -

Herb Chambers Honda of Westborough responded

Thank you so much,Lisa! I'm so pleased to learn that your service visit here was such a positive experience. We appreciate you recommending our dealership and we hope to see you again in the future! Best, Peter DiPersia, General Manager

July 28, 2017

It was good and efficient Experience was good. Requiring to write a complete review is annoying. I'm doing you an favor by completing this survey. Keep it simple and do not was More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
July 28, 2017

Excellent as always. Always satisfied with the service department. Very friendly employees and the service is always completed in a timely manner. I have always had exce More

by Cfs27@juno.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gonyea
Jul 28, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for your review! Your experience is important to us, and it is wonderful to hear that you enjoyed working with Matt. We value your business and hope to see you again soon! Best, Peter DiPersia, General Manager

July 27, 2017

Good Service Got in and out in good time. Service advisor very helpful. Price of simple oil change way too high. Overall very good experience. Will continue to s More

by SR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby Hermanson
Jul 27, 2017 -

Herb Chambers Honda of Westborough responded

Thank you so much for your feedback on your recent service experience with us here at Herb Chambers Honda of Westborough! Kind Regards, Peter DiPersia, General Manager

July 24, 2017

Always a pleasant experience Service check in process fast and accurate. Service completed well below quoted timeframe. Although no muffins - there was ice cream for my 5 year o More

by Jltalbot36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Robinson
Jul 26, 2017 -

Herb Chambers Honda of Westborough responded

Thank you for your feedback on your recent experience with Randy and our service crew. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Best, Peter DiPersia, General Manager

July 23, 2017

Exceptional service From the minute you step out of your car there is an employee there to help you. My car was ready within the timeframe Abby quoted. My CRV ended up More

by Maureen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Schurman, Abby Hermanson
Jul 26, 2017 -

Herb Chambers Honda of Westborough responded

Maureen, On behalf of all the team here at Herb Chambers Honda of Westborough, I would like to thank you for choosing us for your automotive needs. It is truly a pleasure for us to learn that you enjoyed your visit here with Abby and Sean. We value your business and we hope to see you again. Kind Regards, Peter DiPersia, General Manager

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