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Herb Chambers Honda of Westborough - Service Center
Westborough, MA
1,512 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,512 Reviews of Herb Chambers Honda of Westborough - Service Center
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September 02, 2017
Recall The recall was preformed in a timely manner .i was taken at my appointment time service personal we're very professional .,and very helpful.thank you The recall was preformed in a timely manner .i was taken at my appointment time service personal we're very professional .,and very helpful.thank you More
by Rap7374
Employees Worked With
Jim Montegue
August 31, 2017
Good customer service Quick and quality service. Also good hours of operations as I did not have to take a day off work to bring my car for service Quick and quality service. Also good hours of operations as I did not have to take a day off work to bring my car for service More
by Zouzo@42
Employees Worked With
Abby Hermanson
August 29, 2017
All around great experience Matt was extremely knowledgeable, quick and friendly. I took the shuttle home and back for the first time ever. The driver was extremely friendly and Matt was extremely knowledgeable, quick and friendly. I took the shuttle home and back for the first time ever. The driver was extremely friendly and I will certainly do it again in the future. Thank you for that service! Car was serviced quickly and I felt at a fair price for oil change and tire rotation. We will be back again. More
by Kt
Employees Worked With
Shuttle driver, Matt Gonyea
August 28, 2017
This dealership is, by far, the best I've ever dealt with! Herb Chambers Honda of Westborough is by far the best dealership I've ever dealt with!! They are honest and go above and beyond in helping you. Three Herb Chambers Honda of Westborough is by far the best dealership I've ever dealt with!! They are honest and go above and beyond in helping you. Three men in particular that I would like to mention is Matt and Randy in Service, and Pete in Parts. My car needed left and right front axles. They had the left one in stock, but the right was back ordered to an unknown date. I told them that I was concerned about the safety of driving with a bad axle knowing that if it went while driving I could be in an accident. I was told that Pete put in an emergency request. The very next day, while putting in the left front axle, the right axle showed up at the dealership and they were able to put in both at the same time. Truthfully, I was shocked and amazed that they put in so much effort to help me out! I've been telling everyone my story. I know where my next car will be coming from ! More
by JR17
Employees Worked With
Pete in the Parts Department---- he gets 5 stars too!, Matt Gonyea, Randy Robinson
August 28, 2017
Professional service, very thorough and done right. We have been coming to Herb Chambers for years. Bought 5 Hondas there and had them all serviced there too. The service is very good which is why we go We have been coming to Herb Chambers for years. Bought 5 Hondas there and had them all serviced there too. The service is very good which is why we go there. More
by trea123
Employees Worked With
Jim Walgreen - He's great too!! Give him 5 stars too!, Abby Hermanson
August 28, 2017
First service with my new 2017 Honda Accord!! Abby was very welcoming and provided me with a great experience for my service. No problems what so ever!! And I still people about my wonderful exp Abby was very welcoming and provided me with a great experience for my service. No problems what so ever!! And I still people about my wonderful experience buying my Honda from Norman Mathe last April. More
by MoxieLouise
Employees Worked With
Abby Hermanson
August 28, 2017
Very Accomedating and honest I had something hanging off the front of my car. Didn't have an appointment. They took me right away and got me on my way. The waiting area was cle I had something hanging off the front of my car. Didn't have an appointment. They took me right away and got me on my way. The waiting area was clean & confortable. The offered coffee and donuts. Over all a very pleasant experience. More
by slevesque
Employees Worked With
I don't remember who assisted me. They were all pleasant and helpful
August 23, 2017
routine service My care service was very thorough and the staff was very pleasant. It was clear to me of the work that was needed to be done. thank you. My care service was very thorough and the staff was very pleasant. It was clear to me of the work that was needed to be done. thank you. More
by Honda crv
Employees Worked With
Abby Hermanson
August 23, 2017
Help with service My husband is on a walker and the service guy brought the car around so it was more convenient for me the driver to pick him up at the entrance My husband is on a walker and the service guy brought the car around so it was more convenient for me the driver to pick him up at the entrance More
by Carole Consigli
Employees Worked With
Jim Walgreen
August 22, 2017
Excellent experience I had a great experience from the time I set up the appt to the completion of my service. Everyone was very courteous and hospitable. The waiting area I had a great experience from the time I set up the appt to the completion of my service. Everyone was very courteous and hospitable. The waiting area was clean; there were even some free refreshments. My car was ready when promised. Jim Walgreen (the Service Adviser) was very friendly and professional .He gave me some great advice on the type of services I should purchase...saved me some money. More
by Mark G
Employees Worked With
Jim Walgreen
