Herb Chambers Honda of Westborough - Service Center

Inspection Really Good service. Efficient and friendly. Everything done on time. We really enjoy having the snacks available especially when there are donuts. Al Really Good service. Efficient and friendly. Everything done on time. We really enjoy having the snacks available especially when there are donuts. All was good. More

First oil change on new leased car. I was treated in a friendly manner. I was given usable information on service needed on my car. I was told how long the service would take and was ha I was treated in a friendly manner. I was given usable information on service needed on my car. I was told how long the service would take and was happerly surprised finding the car was washed. More

Excellent Customer Service Matt was very pleasant to work with in a less than ideal situation. He was very patient with me through the process and kept me informed throughout th Matt was very pleasant to work with in a less than ideal situation. He was very patient with me through the process and kept me informed throughout the service. More

Great Service Everyone I had contact with from the person who helped me make my appointment on the phone, to the service consultant, to the shuttle driver who drove Everyone I had contact with from the person who helped me make my appointment on the phone, to the service consultant, to the shuttle driver who drove me home and picked me up was friendly, responsive and eager to please. The only thing in hindsight that was unusual was my bill. On it was an environmental compliance charge. I have seen such a charge on other auto service bills, but only if parts and/or fluids were removed from the vehicle. In my situation, to the best of my knowledge, no fluids or parts were removed or replaced. However, the charge was only $9.68. More

Great Experience! I was completely satisfied with my service. Chris Cooper and his team worked with Honda Corporate to help me out in a difficult recall/warranty situa I was completely satisfied with my service. Chris Cooper and his team worked with Honda Corporate to help me out in a difficult recall/warranty situation. Some of the best service I have ever received! More

Positive experience I have been servicing my 2015 Honda CRV since my purchase in2015. I was always treated with professional, quality friendly service. Kip it up guys!!! I have been servicing my 2015 Honda CRV since my purchase in2015. I was always treated with professional, quality friendly service. Kip it up guys!!! More

Great experience I dropped in for an unscheduled oil change for my CRV. The service was great from beginning to end. Very happy! Abby was friendly and thorough. I dropped in for an unscheduled oil change for my CRV. The service was great from beginning to end. Very happy! Abby was friendly and thorough. More

Honda wheel bearing repair I was met by Abby Hermanson at the service area. She did a very thorough job trying to find out what was wrong with out car. I wasn't really sure. I was met by Abby Hermanson at the service area. She did a very thorough job trying to find out what was wrong with out car. I wasn't really sure. The tech came back with the bearing problem relatively fast. The work was done the next day in a reasonable time and we are satisfied with the car. My daughter seems to be happy with it. More

Quick In and Out I arrived just before 7 am. I was first in line. My service writer was Matt. He pulled up my file. I had scheduled an oil change as well as a tire rot I arrived just before 7 am. I was first in line. My service writer was Matt. He pulled up my file. I had scheduled an oil change as well as a tire rotation. They took my car right into the service area. He told me it would take about an hour. After 45 minutes he told me my car was ready. He explained all that was done and told me everything was in good working order. He took me over to the cashier where I paid my bill. My car was waiting for me ready to go. Very good experience as always. This is my 4th car from this dealership. Very happy!!! More

2012 Honda Odyssey EXL service visit We brought our 2012 Honda Odyssey EXL in for some recall service work to be performed. We were greeted warmly and efficiently and was told it would be We brought our 2012 Honda Odyssey EXL in for some recall service work to be performed. We were greeted warmly and efficiently and was told it would be about an hour. Herb Chambers has a very nice comfortable waiting area with good coffee and snacks available. Within an hour, my service associate came up to me and said that I was all set. Handed me my paperwork and keys and showed me to my car, which had been freshly washed....a VERY nice touch indeed. Great service, friendly staff....would highly recommend! More